Expired license message

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TBlanner
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Expired license message

Post by TBlanner » Sun Sep 20, 2015 2:29 pm

Can someone please tell me exactly which files to delete on my pc to make this go away?
The only thing I have managed to do is uninstall groove agent se acoustic agent. Lol
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Svengali
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Re: Expired license message

Post by Svengali » Sun Sep 20, 2015 3:18 pm

Why do you have uninstalled groove agent SE? It is part of Cubase. Maybe you should reinstall it. Or uninstall the groove agent content also.
Setup: Cubase Pro 10 on HP Z 620 /Cubase Elements 9.0.3 on Microsoft Surface Tablet, Windows 10 Pro 64Bit, Halion 6, Groove Agent 5, Native Instruments Komplete 10, UAD-2, Plugin-Alliance, Waves, Fabfilter, Toontrack, CC121, UR12, UAD Apollo

TBlanner
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Re: Expired license message

Post by TBlanner » Sun Sep 20, 2015 8:02 pm

Did you look at the pic??

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Svengali
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Re: Expired license message

Post by Svengali » Sun Sep 20, 2015 8:35 pm

Yes. The message is just about the GA SE content, but you wrote you've uninstalled the GA SE plugin. Why?
Setup: Cubase Pro 10 on HP Z 620 /Cubase Elements 9.0.3 on Microsoft Surface Tablet, Windows 10 Pro 64Bit, Halion 6, Groove Agent 5, Native Instruments Komplete 10, UAD-2, Plugin-Alliance, Waves, Fabfilter, Toontrack, CC121, UR12, UAD Apollo

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peakae
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Re: Expired license message

Post by peakae » Sun Sep 20, 2015 10:37 pm

Open the eLicencer program and run a maintenance
Cubase Pro 10, Wavelab Elements 9, I7 3770K , win10x64, 16Gb Ram, RME Raydat, Steinberg MR816x, Motu 828mkII, Behringer ADA8200, Yamaha moXF6, Steinberg UR242, Yamaha THR 10, Grace Design m900, CMC TP, CMC CH.

TBlanner
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Re: Expired license message

Post by TBlanner » Sun Sep 27, 2015 3:21 pm

Thanks peakae. I have tried that. For some reason I can't remove those licenses. I was hoping someone can tell me what files to delete so Cubase doesn't keep pointing to them. I otherwise I will end up deleting the wrong ones again. Lol.
Mostly an annoyance, there are no performance issues involved.

Lex_Lux

Re: Expired license message

Post by Lex_Lux » Thu May 05, 2016 3:44 pm

Hey, TBlanner. Did you manage to fix this problem? I have the same problem, and the web page that Cubase refers to does not help to resolve it. I'm on a mac computer btw.

https://www.steinberg.net/en/support/kn ... r-messages

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