How do you Re-Download Steinberg Software You have Purchased

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Ponzi
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How do you Re-Download Steinberg Software You have Purchased

Post by Ponzi »

Hello,

I'm fairly new to the Steinberg world, I recently Switched from Mac to PC.
But I'm not sure how to Re-download the Software I have purchased directly from the site.

When I log into my steinberg then click on my products, i can see the software i have purchased along with the e-license number. But i don't see an option to re-download the software.

Can anyone point me in the right direction?

Thanks for your time.

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jaslan
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Re: How do you Re-Download Steinberg Software You have Purch

Post by jaslan »

Some may be available on the support -> downloads page. Older stuff on the ftp site. If no luck there, you will have to contact support.
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J.L.
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Strophoid
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Re: How do you Re-Download Steinberg Software You have Purch

Post by Strophoid »

Most things can be found here:

ftp://ftp.steinberg.net/Download/
Software: Steinberg Cubase Pro 8 64-bit.
Hardware: Intel i5 6600, 16Gb DDR3, Win7 64-bit
Mackie Onyx 1620i - Steinberg Midex 8 - Steinberg CC121.

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Luis Dongo
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Re: How do you Re-Download Steinberg Software You have Purch

Post by Luis Dongo »

Ponzi wrote:Hello,

I'm fairly new to the Steinberg world, I recently Switched from Mac to PC.
But I'm not sure how to Re-download the Software I have purchased directly from the site.

When I log into my steinberg then click on my products, i can see the software i have purchased along with the e-license number. But i don't see an option to re-download the software.

Can anyone point me in the right direction?

Thanks for your time.
Hi Ponzi,

if you bought a download from our Online-Shop, you have 90 days to "re-download" your program fron your shop account.

Regards
Luis Dongo
Marketing Manager - Pro Audio

Steinberg Media Technologies GmbH
Hamburg, Germany
Connect with Steinberg on Facebook, YouTube, Twitter, Instagram and SoundCloud.

safenafe1
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Re: How do you Re-Download Steinberg Software You have Purch

Post by safenafe1 »

So after 90 days what happens then? I need to download sound sets for retrologue and groove agent4 and I'm unable to. I've upgraded my computer system and quite frustrated that this isn't a simple solution to solve?

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Steinberg
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Re: How do you Re-Download Steinberg Software You have Purch

Post by Steinberg »

Hello,

after 90 days, you can use the general links. The Sound Instruments Sets can be downloaded from the Support -> Downloads page on the main website.
Contents page: http://www.steinberg.net/index.php?id=s ... nloads&L=1
The main download page URL is: http://www.steinberg.net/en/support/downloads.html

If there are downloads you cannot find (usually, the sets that require no activation), please send a support request from your MySteinberg (My Support -> Create support request).

Regards,

safenafe1
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Re: How do you Re-Download Steinberg Software You have Purch

Post by safenafe1 »

Thank you Fabio I could never find this download page. The site navigation I found confusing. I wish I could of found this sooner.

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