Lost install CD / Need to reinstall

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11Knives
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Lost install CD / Need to reinstall

Post by 11Knives » Sun Feb 27, 2011 9:08 pm

Hello,

I own Cubase Essential 4 and the PC that the software was installed on has died. I have a replacment PC but I can not find my original install CD anywhere. I do have my registered USB dongle and syncrosoft running on the new PC but that's about as far as I can go. Anyone know of how I can download my oringinal software or get a copy? I see downloads on the main website but only updates not full programes. I need my cubase back, please help!

thinkingcap
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Re: Lost install CD / Need to reinstall

Post by thinkingcap » Mon Feb 28, 2011 12:20 am

11Knives wrote:I need my cubase back, please help!
Well, you should have thought of that before :roll: . I guess you´ll have to contact your local distributor.
Cubase 5.1.1 (32bit) | Win 7 Pro x64 SP1 | RME Fireface UFX | RME Fireface 800 | Cubase Essential 5 | Win 7 Home Premium x64
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I just took off my thinkingcap, it got filled up with too much crap...

11Knives
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Re: Lost install CD / Need to reinstall

Post by 11Knives » Mon Feb 28, 2011 12:28 am

thinkingcap wrote:
11Knives wrote:I need my cubase back, please help!
Well, you should have thought of that before :roll: . I guess you´ll have to contact your local distributor.
Wow, that was helpful. Thanks for your compassion

thinkingcap
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Re: Lost install CD / Need to reinstall

Post by thinkingcap » Mon Feb 28, 2011 12:50 am

11Knives wrote:Wow, that was helpful. Thanks for your compassion
Where in my thread do you see compassion, and what do you expect me to do? You lost the disc, I can´t provide you a with new one. The one that probably can is your local distributor, you don´t say where you are, so what..? Take it or leave it. In the end it´s your fault, not mine and no one else´s... :roll: there are no downloads of the full installer available...
Cubase 5.1.1 (32bit) | Win 7 Pro x64 SP1 | RME Fireface UFX | RME Fireface 800 | Cubase Essential 5 | Win 7 Home Premium x64
-------------------------------------------------------------------------------------------------------------------------------------------
I just took off my thinkingcap, it got filled up with too much crap...

11Knives
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Re: Lost install CD / Need to reinstall

Post by 11Knives » Mon Feb 28, 2011 1:50 am

thinkingcap wrote:
11Knives wrote:Wow, that was helpful. Thanks for your compassion
Where in my thread do you see compassion, and what do you expect me to do? You lost the disc, I can´t provide you a with new one. The one that probably can is your local distributor, you don´t say where you are, so what..? Take it or leave it. In the end it´s your fault, not mine and no one else´s... :roll: there are no downloads of the full installer available...
Are you for real...? :lol: I exspect you to offer something constructive to the topic or, to simply move on and not say anything at all. I do not need to explain to you how or why the disk is lost, and I do not need to take or leave anything from you. Please take your power trip and negitivity elswhere.

Anyone with something even remotly helpful to add please respond!

Thank you in advance

crofter
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Re: Lost install CD / Need to reinstall

Post by crofter » Mon Feb 28, 2011 12:27 pm

If you can borrow a disc from someone copy the contents to your hard drive and install from there, otherwise upgrade to Essential 5 or Artist 6 and away you go.

qbury
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Re: Lost install CD / Need to reinstall

Post by qbury » Mon Feb 28, 2011 4:38 pm

Win 7x64 SP1| Dual Boot XP3 | i7 930 2.8Ghz | ASUS P6T SE | 6Gig Corsair 1600 DDR3x3 | UR28M | Cubase | 7.5x32 | 5.5.3x32 | Novation Impulse 61

11Knives
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Re: Lost install CD / Need to reinstall

Post by 11Knives » Mon Feb 28, 2011 5:35 pm

Thank you both for the advice.

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crohde
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Re: Lost install CD / Need to reinstall

Post by crohde » Tue Mar 01, 2011 9:52 am

Hi there,

Use the support request form inside your MySteinberg account to request a new installation disc. :)
Best regards,

Carlos Rohde - Product Marketing Manager Cubase & Apps
Steinberg Media Technologies GmbH
Hamburg, Germany
Check out Steinberg on YouTube, Twitter and Facebook

11Knives
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Re: Lost install CD / Need to reinstall

Post by 11Knives » Tue Mar 01, 2011 12:06 pm

Thank you, I did and they are working on sending me a new one!

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