SDK Update / Tango [SOLVED]

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fenderchris
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SDK Update / Tango [SOLVED]

Post by fenderchris » Sat Jun 29, 2013 7:52 am

@Timo,

Can you please give us an update on what progress there has been on the SDK and SmartAv Tango compatibility, as I can not update to N6 until this is resolved?

Apparently SmartAV can do nothing until Steinberg provide them with an SDK update.
Last edited by fenderchris on Fri Oct 11, 2013 7:16 am, edited 1 time in total.
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PC: i7 Quad core 2.66GHz, 24GB ram.
Screens: LG 4K 3440x1440, AG-Neovo 1280x1024 (x2).

Hardware: RME FireFace UFX, MR816CSX (x2), SmartAV Tango-1 + 12-fader expansion, MOTU Midi Express 128, UAD-2 Quad, Lexicon PCM-91, Lexicon MPX-550, TC-Fireworx, Roland V-Drums TD-20X, Nektar Panorama P1.

Software: Nuendo-7.1.40, Nuendo-8.1.10, Nuendo-10 Trial, Wavelab-Elements-9.5, Halion-5, Halion Sonic 2, Kontakt-5, Cubase iCPro for iPhone and Android (killed by its parents at birth), Omnisphere, Trillian.

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Re: SDK Update / Tango?

Post by Keyplayer » Mon Jul 01, 2013 12:42 am

+1
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Re: SDK Update / Tango?

Post by Blueman » Mon Jul 01, 2013 10:44 am

+1
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Re: SDK Update / Tango?

Post by Martin Atkinson » Wed Jul 03, 2013 4:28 pm

A big +1 from me
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Re: SDK Update / Tango?

Post by etl17 » Thu Jul 04, 2013 1:05 am

+1
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Re: SDK Update / Tango?

Post by TimoWildenhain » Thu Jul 04, 2013 4:38 pm

fenderchris wrote:@Timo,

Can you please give us an update on what progress there has been on the SDK and SmartAv Tango compatibility, as I can not update to N6 until this is resolved?

Apparently SmartAV can do nothing until Steinberg provide them with an SDK update.
Hello Chris,

the note that SmartAV cannot do something is not entirely true. We do not have to update the Remote SDK. The changes have to be made within the SmartAV firmware, which means the new features in Nuendo 6 need to be included. However, we're currently checking if we can provide some more information about those changes, so that they can make the additional features available more easily.

Thanks,
Timo
Timo Wildenhain - Head of Business Unit
Professional Audio Unit
Steinberg Media Technologies GmbH
Hamburg, Germany
Checkout Steinberg on YouTube, Twitter, Facebook and MySpace!

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Re: SDK Update / Tango?

Post by fenderchris » Fri Jul 05, 2013 8:07 am

TimoWildenhain wrote:
fenderchris wrote:@Timo,

Can you please give us an update on what progress there has been on the SDK and SmartAv Tango compatibility, as I can not update to N6 until this is resolved?

Apparently SmartAV can do nothing until Steinberg provide them with an SDK update.
Hello Chris,

the note that SmartAV cannot do something is not entirely true. We do not have to update the Remote SDK. The changes have to be made within the SmartAV firmware, which means the new features in Nuendo 6 need to be included. However, we're currently checking if we can provide some more information about those changes, so that they can make the additional features available more easily.

Thanks,
Timo
Thanks for the reply. Can you say how soon you will be able to let SmartAV know what all the changes are? - I would have thought it would have been a very high priority to make developers aware of all the changes as soon as Nuendo-6 was released. As long as developers are kept in the dark, Steinberg ends up with a bunch of users who can not provide more income by upgrading to the latest version.

chris
------
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The Archers - give it a rest already!

Windows-10 Pro 64-bit v.1903.

PC: i7 Quad core 2.66GHz, 24GB ram.
Screens: LG 4K 3440x1440, AG-Neovo 1280x1024 (x2).

Hardware: RME FireFace UFX, MR816CSX (x2), SmartAV Tango-1 + 12-fader expansion, MOTU Midi Express 128, UAD-2 Quad, Lexicon PCM-91, Lexicon MPX-550, TC-Fireworx, Roland V-Drums TD-20X, Nektar Panorama P1.

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Re: SDK Update / Tango?

Post by fenderchris » Tue Jul 09, 2013 11:46 am

TimoWildenhain wrote:
Hello Chris,

the note that SmartAV cannot do something is not entirely true. We do not have to update the Remote SDK. The changes have to be made within the SmartAV firmware, which means the new features in Nuendo 6 need to be included. However, we're currently checking if we can provide some more information about those changes, so that they can make the additional features available more easily.

Thanks,
Timo
Hi Timo,

On 25th April you said this:

"we're currently working on an update of our Remote SDK, which Smart AV requires to update
the Tango controller. Internal tracking number is R-6391. This topic will be moved to the
Collected Issues forum very soon.

We'll keep you informed on the status."

One comment states that you do have to update the SDK and the other says you do not have to update it!

What is actually going on here?
Chris

The Archers - give it a rest already!

Windows-10 Pro 64-bit v.1903.

PC: i7 Quad core 2.66GHz, 24GB ram.
Screens: LG 4K 3440x1440, AG-Neovo 1280x1024 (x2).

Hardware: RME FireFace UFX, MR816CSX (x2), SmartAV Tango-1 + 12-fader expansion, MOTU Midi Express 128, UAD-2 Quad, Lexicon PCM-91, Lexicon MPX-550, TC-Fireworx, Roland V-Drums TD-20X, Nektar Panorama P1.

Software: Nuendo-7.1.40, Nuendo-8.1.10, Nuendo-10 Trial, Wavelab-Elements-9.5, Halion-5, Halion Sonic 2, Kontakt-5, Cubase iCPro for iPhone and Android (killed by its parents at birth), Omnisphere, Trillian.

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Re: SDK Update / Tango?

Post by TimoWildenhain » Wed Jul 10, 2013 7:52 am

fenderchris wrote:
TimoWildenhain wrote:
Hello Chris,

the note that SmartAV cannot do something is not entirely true. We do not have to update the Remote SDK. The changes have to be made within the SmartAV firmware, which means the new features in Nuendo 6 need to be included. However, we're currently checking if we can provide some more information about those changes, so that they can make the additional features available more easily.

Thanks,
Timo
Hi Timo,

On 25th April you said this:

"we're currently working on an update of our Remote SDK, which Smart AV requires to update
the Tango controller. Internal tracking number is R-6391. This topic will be moved to the
Collected Issues forum very soon.

We'll keep you informed on the status."

One comment states that you do have to update the SDK and the other says you do not have to update it!

What is actually going on here?
Hello,

you are right, my comment has been ambiguous. After the detailled analysis (after my post), there is basically nothing to change in real code, but the SDK documentation regarding the chances made primarily in the mixing console of Nuendo 6. Over the past months, we have provided two further maintenance updates that have - again - included changes, based on user requests. Any third party is able to adopt these changes to their respective product. Of course, it's more comfortable for them (and requires less ressources), if we introduce all changes to them. We have started putting some Information together, but it will take resources and time to complete the information.

In the meantime, any 3rd Party using remote SDK is able to update the connection to Nuendo 6, it just means some
efforts are needed. Anyway, we will do our best to help where we can to speed up the process and will keep you informed about the status.

Again, I'm sorry about the confusion.

Thanks,
Timo
Timo Wildenhain - Head of Business Unit
Professional Audio Unit
Steinberg Media Technologies GmbH
Hamburg, Germany
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Re: SDK Update / Tango?

Post by fenderchris » Wed Jul 10, 2013 7:16 pm

TimoWildenhain wrote:Any third party is able to adopt these changes to their respective product. Of course, it's more comfortable for them (and requires less ressources), if we introduce all changes to them.
Timo
What a revolutionary idea - to actually let the developers know what the changes are!

This should be a priority, not an after-thought. It's how to win friends and influence people!

Do this as a matter of urgency and you will get happy developers, happy users, less stress and MORE MONEY!
Chris

The Archers - give it a rest already!

Windows-10 Pro 64-bit v.1903.

PC: i7 Quad core 2.66GHz, 24GB ram.
Screens: LG 4K 3440x1440, AG-Neovo 1280x1024 (x2).

Hardware: RME FireFace UFX, MR816CSX (x2), SmartAV Tango-1 + 12-fader expansion, MOTU Midi Express 128, UAD-2 Quad, Lexicon PCM-91, Lexicon MPX-550, TC-Fireworx, Roland V-Drums TD-20X, Nektar Panorama P1.

Software: Nuendo-7.1.40, Nuendo-8.1.10, Nuendo-10 Trial, Wavelab-Elements-9.5, Halion-5, Halion Sonic 2, Kontakt-5, Cubase iCPro for iPhone and Android (killed by its parents at birth), Omnisphere, Trillian.

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Re: SDK Update / Tango?

Post by Dog and Pony » Thu Jul 11, 2013 5:34 am

Fenderchris is right and you know he is. You should handle this properly. John.
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Re: SDK Update / Tango?

Post by fenderchris » Tue Jul 30, 2013 9:13 am

@Timo

Hi Timo,

My N6 trial period is running out and it is now three weeks since you last posted here. Has a list now been compiled of the changes in N6 that effect the SDK, or are the programmers still trying to work out what they have done?

This lack of action is really getting annoying.

Making things difficult for other control surfaces to work with Nuendo will never make me buy Nuage or any other piece of Steinberg related hardware again - I'd rather change to another DAW if there is reluctance within SB to assist third party developers.
Chris

The Archers - give it a rest already!

Windows-10 Pro 64-bit v.1903.

PC: i7 Quad core 2.66GHz, 24GB ram.
Screens: LG 4K 3440x1440, AG-Neovo 1280x1024 (x2).

Hardware: RME FireFace UFX, MR816CSX (x2), SmartAV Tango-1 + 12-fader expansion, MOTU Midi Express 128, UAD-2 Quad, Lexicon PCM-91, Lexicon MPX-550, TC-Fireworx, Roland V-Drums TD-20X, Nektar Panorama P1.

Software: Nuendo-7.1.40, Nuendo-8.1.10, Nuendo-10 Trial, Wavelab-Elements-9.5, Halion-5, Halion Sonic 2, Kontakt-5, Cubase iCPro for iPhone and Android (killed by its parents at birth), Omnisphere, Trillian.

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Re: SDK Update / Tango?

Post by fenderchris » Mon Aug 05, 2013 4:38 pm

So, could we have an answer please Timo?
Chris

The Archers - give it a rest already!

Windows-10 Pro 64-bit v.1903.

PC: i7 Quad core 2.66GHz, 24GB ram.
Screens: LG 4K 3440x1440, AG-Neovo 1280x1024 (x2).

Hardware: RME FireFace UFX, MR816CSX (x2), SmartAV Tango-1 + 12-fader expansion, MOTU Midi Express 128, UAD-2 Quad, Lexicon PCM-91, Lexicon MPX-550, TC-Fireworx, Roland V-Drums TD-20X, Nektar Panorama P1.

Software: Nuendo-7.1.40, Nuendo-8.1.10, Nuendo-10 Trial, Wavelab-Elements-9.5, Halion-5, Halion Sonic 2, Kontakt-5, Cubase iCPro for iPhone and Android (killed by its parents at birth), Omnisphere, Trillian.

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Re: SDK Update / Tango?

Post by rav » Fri Aug 09, 2013 5:34 am

Any news on sdk update??

Thanks in advance.

Best.

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Re: SDK Update / Tango?

Post by fenderchris » Wed Aug 14, 2013 9:34 am

If Timo does not want to reply, could somebody else from Steinberg please comment on what progress has been made in supplying third-party developers with details of the SDK changes in Nuendo-6.

With no comment from Steinberg we can only assume that absolutely nothing has been done and there is no intention of doing anything.

Great public relations!
Chris

The Archers - give it a rest already!

Windows-10 Pro 64-bit v.1903.

PC: i7 Quad core 2.66GHz, 24GB ram.
Screens: LG 4K 3440x1440, AG-Neovo 1280x1024 (x2).

Hardware: RME FireFace UFX, MR816CSX (x2), SmartAV Tango-1 + 12-fader expansion, MOTU Midi Express 128, UAD-2 Quad, Lexicon PCM-91, Lexicon MPX-550, TC-Fireworx, Roland V-Drums TD-20X, Nektar Panorama P1.

Software: Nuendo-7.1.40, Nuendo-8.1.10, Nuendo-10 Trial, Wavelab-Elements-9.5, Halion-5, Halion Sonic 2, Kontakt-5, Cubase iCPro for iPhone and Android (killed by its parents at birth), Omnisphere, Trillian.

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Re: SDK Update / Tango?

Post by Blueman » Mon Sep 30, 2013 4:38 pm

I have PM'd Timo 3 times on this subject since June, and have not had as much as an acknowledgement!

We are still using 5.5.6 and can't move forward, as the N6 new features are not available in the remote SDK. I have spoken with the SmartAV team, and have been assured that they can't implement the new features in N6 without Steinberg's help. Would someone from Steinberg please clarify the position on this so that we (the customers) can make informed decisions regarding which tools to use to get the job done.

Many thanks
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Re: SDK Update / Tango?

Post by fenderchris » Mon Sep 30, 2013 4:51 pm

TimoWildenhain wrote:

In the meantime, any 3rd Party using remote SDK is able to update the connection to Nuendo 6, it just means some efforts are needed. Anyway, we will do our best to help where we can to speed up the process and will keep you informed about the status.

Timo

So Timo, what progress has been made?

How can you expect us to upgrade to Nuendo-6 if it will not function correctly with SmartAV Tango?

Why is this issue being ignored by Steinberg?
Chris

The Archers - give it a rest already!

Windows-10 Pro 64-bit v.1903.

PC: i7 Quad core 2.66GHz, 24GB ram.
Screens: LG 4K 3440x1440, AG-Neovo 1280x1024 (x2).

Hardware: RME FireFace UFX, MR816CSX (x2), SmartAV Tango-1 + 12-fader expansion, MOTU Midi Express 128, UAD-2 Quad, Lexicon PCM-91, Lexicon MPX-550, TC-Fireworx, Roland V-Drums TD-20X, Nektar Panorama P1.

Software: Nuendo-7.1.40, Nuendo-8.1.10, Nuendo-10 Trial, Wavelab-Elements-9.5, Halion-5, Halion Sonic 2, Kontakt-5, Cubase iCPro for iPhone and Android (killed by its parents at birth), Omnisphere, Trillian.

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Re: SDK Update / Tango?

Post by fenderchris » Tue Oct 01, 2013 2:49 pm

It is interesting to note that Timo is responding to other posts made at much the same time as posts here, but that he appears to be ignoring this thread!
Chris

The Archers - give it a rest already!

Windows-10 Pro 64-bit v.1903.

PC: i7 Quad core 2.66GHz, 24GB ram.
Screens: LG 4K 3440x1440, AG-Neovo 1280x1024 (x2).

Hardware: RME FireFace UFX, MR816CSX (x2), SmartAV Tango-1 + 12-fader expansion, MOTU Midi Express 128, UAD-2 Quad, Lexicon PCM-91, Lexicon MPX-550, TC-Fireworx, Roland V-Drums TD-20X, Nektar Panorama P1.

Software: Nuendo-7.1.40, Nuendo-8.1.10, Nuendo-10 Trial, Wavelab-Elements-9.5, Halion-5, Halion Sonic 2, Kontakt-5, Cubase iCPro for iPhone and Android (killed by its parents at birth), Omnisphere, Trillian.

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Re: SDK Update / Tango?

Post by jul75 » Tue Oct 01, 2013 3:27 pm

I just discovered this thread...and I'm confused.
I was about to change all my setup ( 3 DAW station) equiped with SSL matrix and nucleus, and was thinking to buy 3 nuendo licences (the better for my job) and selling all my SSL hardware I don't want anymore, and then buy a tango (I tested it with V5 and I love this mixer), but......
What can I do?
Wait?
I won't buy any licence until nuendo doesn't work with tango....for sure...and I won't buy nuage for sure too....
Please Steinberg, give me good news.....

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Re: SDK Update / Tango?

Post by fenderchris » Tue Oct 01, 2013 5:55 pm

jul75 wrote:I just discovered this thread...and I'm confused.
I was about to change all my setup ( 3 DAW station) equiped with SSL matrix and nucleus, and was thinking to buy 3 nuendo licences (the better for my job) and selling all my SSL hardware I don't want anymore, and then buy a tango (I tested it with V5 and I love this mixer), but......
What can I do?
Wait?
I won't buy any licence until nuendo doesn't work with tango....for sure...and I won't buy nuage for sure too....
Please Steinberg, give me good news.....
Welcome to the forum - I hope you like being ignored!

The Tango and Nuendo-5 do work very well together, but not Tango and Nuendo-6 and we do not seem to be getting anywhere.

Without any current comments from Steinberg we don't know if they are helping SmartAV with this or whether they are deliberately not helping them in the hope that we will all go and buy Nuage (not going to happen!).

I have just asked Niko at SmartAV for an update on what is going on (if anything) so will post here when I get a reply.
Chris

The Archers - give it a rest already!

Windows-10 Pro 64-bit v.1903.

PC: i7 Quad core 2.66GHz, 24GB ram.
Screens: LG 4K 3440x1440, AG-Neovo 1280x1024 (x2).

Hardware: RME FireFace UFX, MR816CSX (x2), SmartAV Tango-1 + 12-fader expansion, MOTU Midi Express 128, UAD-2 Quad, Lexicon PCM-91, Lexicon MPX-550, TC-Fireworx, Roland V-Drums TD-20X, Nektar Panorama P1.

Software: Nuendo-7.1.40, Nuendo-8.1.10, Nuendo-10 Trial, Wavelab-Elements-9.5, Halion-5, Halion Sonic 2, Kontakt-5, Cubase iCPro for iPhone and Android (killed by its parents at birth), Omnisphere, Trillian.

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Re: SDK Update / Tango?

Post by Blueman » Tue Oct 01, 2013 6:20 pm

The last email I had from Niko on this subject (20/08/13) was that Steinberg had responded to his email saying "they may provide some more information sometime in the future"

Hardly a workable solution !
Nuendo 8.3.15
Windows 7 pro 64bit on i7-2600k @ 3.50Ghz/16G RAM
Smart AV Tango Controller plus 12ch extension bay
RME HDSPe madi

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Re: SDK Update / Tango?

Post by fenderchris » Tue Oct 01, 2013 6:50 pm

Blueman wrote:The last email I had from Niko on this subject (20/08/13) was that Steinberg had responded to his email saying "they may provide some more information sometime in the future"

Hardly a workable solution !
Wow - they are obviously really keen to help out!
Chris

The Archers - give it a rest already!

Windows-10 Pro 64-bit v.1903.

PC: i7 Quad core 2.66GHz, 24GB ram.
Screens: LG 4K 3440x1440, AG-Neovo 1280x1024 (x2).

Hardware: RME FireFace UFX, MR816CSX (x2), SmartAV Tango-1 + 12-fader expansion, MOTU Midi Express 128, UAD-2 Quad, Lexicon PCM-91, Lexicon MPX-550, TC-Fireworx, Roland V-Drums TD-20X, Nektar Panorama P1.

Software: Nuendo-7.1.40, Nuendo-8.1.10, Nuendo-10 Trial, Wavelab-Elements-9.5, Halion-5, Halion Sonic 2, Kontakt-5, Cubase iCPro for iPhone and Android (killed by its parents at birth), Omnisphere, Trillian.

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Re: SDK Update / Tango?

Post by jul75 » Tue Oct 01, 2013 9:04 pm

wow...Ok now I understand...
Some business guy from Digidesign have been fired and steinberg engage them.... :D
If I understand Nuendo become more and more hermetic to external controllers, and the best way to use this software correctly is to buy a Yamaha Nuage.....
Bravo....you're doing exactly the way digidesign does, and benito too, Adolf, Franco...and others I forgot......
:cry:
I was about to bought 3 licences...I would like to thank guy who complain in forum and opened my eyes....I was dreaming....thinking I've found the best solution for me and my crew....nuendo...and his nuage...oups mirage!!!

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Re: SDK Update / Tango?

Post by MattiasNYC » Tue Oct 01, 2013 11:27 pm

You could always buy a Nuage. Except if you're in New York nobody knows where they are and where to buy them.

Good stuff. The ministry of ministries is governing the ministry of information adequately I think.
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Re: SDK Update / Tango?

Post by Dog and Pony » Wed Oct 02, 2013 11:43 pm

I would really be more confident in my multiple Steinberg purchases if someone would address these concerns. C'mon Timo, you can't think this is a good thing. john.
5 systems with N7, N8, Cubase 9.5, Nuage, Artist Series, Faderport 16, Windows 10, MacOSX 10.12 and many more toys.

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