Crashes after long session time and quit

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tcgass
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Crashes after long session time and quit

Post by tcgass » Mon Aug 06, 2012 8:15 pm

Hi everybody,

I'm working with Cubase 6.5.0 on OSX 10.7.4 and experience more and more "crashes" in the following situations:

When a session is open for some time (app. 1 hour), I press play, the music starts, but I'm unable to control anything and have to "force quit" the application.

When trying to quit a session, I see the "beachball of death" and have to force quit the application.

Could anybody give me a hint on how to solve this probem?

Martin.Jirsak
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Re: Crashes after long session time and quit

Post by Martin.Jirsak » Tue Aug 07, 2012 12:45 am

Hello,

Try to update to the latest version: 6.0.7.

What plug-ins do you use in the project? Is this problem with all projects, or only with some of projects? What about your system optimization?
Martin Jirsak
How to show notes of the chord/scale only
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Re: Crashes after long session time and quit

Post by tcgass » Tue Aug 07, 2012 7:41 am

Hi Martin

thanks for your repl! Yes, it happens with all sessions, even with "plug-in free" sessions. As for the latest version: I have 6.5.0, you mention 6.0.7, the last downloadable update is 6.5.0 - or do I miss something?

Thomas

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Re: Crashes after long session time and quit

Post by Martin.Jirsak » Tue Aug 07, 2012 9:28 am

Hi,

Oh, I'm sorry. So, if you have 6.5, you can update to 6.5.1. But as you probably know: "Hotfixes do not pass the whole test cycle. They are released preliminarily in order to provide a quick solution for specific problems."

What about your system optimization?
Martin Jirsak
How to show notes of the chord/scale only
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tcgass
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Re: Crashes after long session time and quit

Post by tcgass » Tue Aug 07, 2012 9:50 am

no problem ;-)

Yes, I did a system optimization including disc check & repair and permissions check & repair - but this didn't help.
As for the update to 6.5.1: I can only find 6.5.0 on the Steinberg site - is there a special place for hotfixes?

Thomas

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Re: Crashes after long session time and quit

Post by Martin.Jirsak » Tue Aug 07, 2012 10:07 am

There is hotfix on the link, I sent you before. This one.
Martin Jirsak
How to show notes of the chord/scale only
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Re: Crashes after long session time and quit

Post by tcgass » Tue Aug 07, 2012 12:55 pm

Tahnks a lot! ;-)

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Re: Crashes after long session time and quit

Post by tcgass » Fri Aug 10, 2012 1:33 pm

Well, I've installed version 6.5.3 now, but still closing a session ends in a unresponsive Cubase... I guess, I have to wait for a new release?
Thomas

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Re: Crashes after long session time and quit

Post by Martin.Jirsak » Fri Aug 10, 2012 7:43 pm

Can you ty tresh (or rename) preferences?
Martin Jirsak
How to show notes of the chord/scale only
Cubase Training

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tcgass
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Re: Crashes after long session time and quit

Post by tcgass » Fri Aug 10, 2012 8:58 pm

Thanks so much I'll give it a try first thing tomorrow... :-)

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Re: Crashes after long session time and quit

Post by tcgass » Mon Aug 20, 2012 6:43 am

...another day, another try, but still the same problem:

I've trashed preferences, run additional system and file system checks, repaired permissions, but the problem still remains. I wonder if anybody from the forum or from Steinberg might be able to read the crash report in order to figure out what happens here...

Thomas

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Re: Crashes after long session time and quit

Post by tcgass » Thu Aug 23, 2012 4:42 pm

...I guess I have to accept, that "force quit" is the only way to finish a cubase session though... ;-)

Please, Steinberg, any ideas about this? Is there a way to find out via the crash report why this happens now almost every time I use Cubase?

Thomas

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