[CRASH] Edit midi notes on 6.5 [RESOLVED]

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[CRASH] Edit midi notes on 6.5 [RESOLVED]

Post by Sonik » Thu Mar 01, 2012 11:25 pm

On Key editor it crashes always when I edit some notes (move or delete)...




PS: resolved trashing Preferences folder...
Last edited by Sonik on Sat Mar 03, 2012 2:26 am, edited 1 time in total.
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Re: [CRASH] Edit midi notes on 6.5

Post by toader » Fri Mar 02, 2012 4:11 pm

Is anyone else having this problem? I am considering the "upgrade", but not of editing midi notes causes crashing.

Thanks,
Todd
Computer 1: Cubase 10.5.12, RME HDSPe AES (x2), RME HDSPe AIO (x1), Nvidia NVS 510 video card, Dell T7500 workstation with Intel Xeon X5690 (6 cores with hyperthreading) 3.47gHz, 24GB RAM, UAD-2 Quad, Windows 10 64-bit
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Re: [CRASH] Edit midi notes on 6.5

Post by Guest » Sat Mar 03, 2012 12:19 am

Sonik wrote:On Key editor it crashes always when I edit some notes (move or delete)...
I do mostly MIDI and have not had a single issue in the Key Editor as you describe: change note length, move, transpose, or delete. Manipulating manually or via key command: No issue here.

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Re: [CRASH] Edit midi notes on 6.5

Post by Sonik » Sat Mar 03, 2012 2:25 am

Resolved with trashing Preferences folder...
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Re: [CRASH] Edit midi notes on 6.5 [RESOLVED]

Post by Guest » Sat Mar 03, 2012 5:55 am

Good to hear that the issue is resolved.

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Re: [CRASH] Edit midi notes on 6.5 [RESOLVED]

Post by quietMIND » Tue Mar 06, 2012 2:26 pm

Hi
im having problems with moving midi notes and even on some projects now opening the key editor, so was curious what is trashing your preferences?
Thanks
Rick

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Re: [CRASH] Edit midi notes on 6.5

Post by quietMIND » Tue Mar 06, 2012 2:27 pm

Sonik wrote:Resolved with trashing Preferences folder...
Im not sure what this or how to do it? and arent preferences needed?
Can you explian a bit more thanks
Rick

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Re: [CRASH] Edit midi notes on 6.5 [RESOLVED]

Post by Strophoid » Tue Mar 06, 2012 3:11 pm

I had this happen as well, same thing and fixed by trashing preferences.
Here's how:
https://www.steinberg.net/index.php?id= ... 5D=&L=1&#2
Software: Steinberg Cubase Pro 8 64-bit.
Hardware: Intel i5 6600, 16Gb DDR3, Win7 64-bit
Mackie Onyx 1620i - Steinberg Midex 8 - Steinberg CC121.

My humble contributions to what could be considered music.

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Re: [CRASH] Edit midi notes on 6.5 [RESOLVED]

Post by Nightfly » Tue Mar 06, 2012 10:11 pm

I experienced the same problem. I trashed the preferences folder but the problem still occurs. Basically, if I open the score editor and try to enter/modify a note, I get the message saying a serious error has occurred. This only happens since I updated to version 6.5.0 (64 bit) today. Any ideas what else I can do?
Dell XPS8300 i7, 16GB RAM, Windows 10, Cubase Artist 8.5.10, WaveLab Elements 8, Steinberg CC121, Focusrite Scarlett 18i8

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Re: [CRASH] Edit midi notes on 6.5 [RESOLVED]

Post by Strophoid » Tue Mar 06, 2012 10:53 pm

Hmm, that is odd, trashing preferences helped with everyone untill you came in. You sure you got the right folder?
Software: Steinberg Cubase Pro 8 64-bit.
Hardware: Intel i5 6600, 16Gb DDR3, Win7 64-bit
Mackie Onyx 1620i - Steinberg Midex 8 - Steinberg CC121.

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Re: [CRASH] Edit midi notes on 6.5 [RESOLVED]

Post by diethein » Tue Mar 06, 2012 11:46 pm

yeah, same here. crashes using editors, also in-place editor. no solution yet. trashing preferences did not help.
ideas anyone?
(iMac, 3.06 GHz Intel Core i3, OS X 10.6.8)


It works! Looks like you have to erase every trace of the previous version. After trashing prefs ( first time no success ) and a restart ... it works.
Good luck everyone!

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Re: [CRASH] Edit midi notes on 6.5 [RESOLVED]

Post by quietMIND » Thu Mar 08, 2012 1:07 am

thanks for tips i got problem of midi notes resolved now after following the trash prefernce advice...
just need to figure why my Cubase crashes each time i close the whole thing down........any ideas anyone please? :)
I get the message cubase had stopped working

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Re: [CRASH] Edit midi notes on 6.5 [RESOLVED]

Post by midimanu » Fri Mar 09, 2012 8:26 pm

Had the same problem on my i5, 8 GB RAM, with Edirol UA-4FX USB soundcard and internal Yamaha SW100xg (which sadly, works only under 32 bit, no 64 bit DRIVER!!!) and Cubase Artist 6.5
Solved after trashing that folder, thank you guys for posting this!!!
I work in Cubase since it's ATARI days, but never met such an issue... O
The problem appeared only in 64 bit, on my 32 bit partition everything works fine. On both partitions I have another version of Cubase previously installed AI4 in 64 bit, LE5 in 32 bit). Upgraded on both to Cubase Artist 6, then to Artist 6.5.

Sonik wrote:On Key editor it crashes always when I edit some notes (move or delete)...




PS: resolved trashing Preferences folder...

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Re: [CRASH] Edit midi notes on 6.5 [RESOLVED]

Post by Nightfly » Sat Mar 10, 2012 3:06 pm

Strophoid wrote:Hmm, that is odd, trashing preferences helped with everyone untill you came in. You sure you got the right folder?
yes, that's why I was a little dismayed to be the first person for whom it didn't work :?
I'm sure I got the right folder: C:...\AppData\Roaming\Steinberg\
There, I deleted the Cubase 6_64 and the Cubase LE5 folder but the problem still persists. The log file that the error message refers me to doesn't appear to exist so I can't even send that to Steinberg.

The problem only occurs when I click anywhere on the stave within the score editor. I suppose I can avoid the score editor but a fix would be preferable.

Do I have to delete everything in the Steinberg folder (over 5GB) or just the content of the folders with the same name as the Cubase version?
Dell XPS8300 i7, 16GB RAM, Windows 10, Cubase Artist 8.5.10, WaveLab Elements 8, Steinberg CC121, Focusrite Scarlett 18i8

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Re: [CRASH] Edit midi notes on 6.5 [RESOLVED]

Post by midimanu » Tue Mar 13, 2012 11:33 pm

The problem REAPPEARED!!! (in 64 bit)
Am I to trash this folder everyday, or what??
I tried to see the Info Line in Key Editor, and oops! - the same error reappeared!
Don't know what to do... Any ideas? I sometimes need that InfoLine. If I uncheckit, the problem dissapeares... Still think this is a bug... but which way to solve that?


midimanu wrote:Had the same problem on my i5, 8 GB RAM, with Edirol UA-4FX USB soundcard and internal Yamaha SW100xg (which sadly, works only under 32 bit, no 64 bit DRIVER!!!) and Cubase Artist 6.5
Solved after trashing that folder, thank you guys for posting this!!!
I work in Cubase since it's ATARI days, but never met such an issue... O
The problem appeared only in 64 bit, on my 32 bit partition everything works fine. On both partitions I have another version of Cubase previously installed AI4 in 64 bit, LE5 in 32 bit). Upgraded on both to Cubase Artist 6, then to Artist 6.5.

Sonik wrote:On Key editor it crashes always when I edit some notes (move or delete)...




PS: resolved trashing Preferences folder...

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Re: [CRASH] Edit midi notes on 6.5 [RESOLVED]

Post by Strophoid » Tue Mar 13, 2012 11:56 pm

Cool, you tracked it down to the infoline. That should help Steinberg find the problem quicker.
I'll do some experimenting with that if I can find some time, I'm very busy lately :(
Software: Steinberg Cubase Pro 8 64-bit.
Hardware: Intel i5 6600, 16Gb DDR3, Win7 64-bit
Mackie Onyx 1620i - Steinberg Midex 8 - Steinberg CC121.

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Re: [CRASH] Edit midi notes on 6.5 [RESOLVED]

Post by midimanu » Thu Mar 15, 2012 5:26 pm

The same problem in 6.5.1 After launching (selecting) Info Line in Key Editor, crashes when clicking on a note in Key Editor or Score Editor. (64 bit) Please Steinberg team, fix that crackkkkkkk....


Strophoid wrote:Cool, you tracked it down to the infoline. That should help Steinberg find the problem quicker.
I'll do some experimenting with that if I can find some time, I'm very busy lately :(

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Re: [CRASH] Edit midi notes on 6.5 [RESOLVED]

Post by Strophoid » Thu Mar 15, 2012 5:31 pm

Let me try that right now, if it´s true we have a nice repro for Steinberg in 6.5.2
Software: Steinberg Cubase Pro 8 64-bit.
Hardware: Intel i5 6600, 16Gb DDR3, Win7 64-bit
Mackie Onyx 1620i - Steinberg Midex 8 - Steinberg CC121.

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Re: [CRASH] Edit midi notes on 6.5 [RESOLVED]

Post by Strophoid » Thu Mar 15, 2012 5:46 pm

Yes, confirmed. As soon as I enabled the infoline I got the errors again!
I'm afraid this'll need some attention Steinberg!
Software: Steinberg Cubase Pro 8 64-bit.
Hardware: Intel i5 6600, 16Gb DDR3, Win7 64-bit
Mackie Onyx 1620i - Steinberg Midex 8 - Steinberg CC121.

My humble contributions to what could be considered music.

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Re: [CRASH] Edit midi notes on 6.5 [RESOLVED]

Post by Puma0382 » Thu Mar 15, 2012 6:14 pm

Oh dear...

So, this is different to the OP's issue..? Maybe time for a new [Bug] thread, with clear repro steps, just to help make sure it gets attention..! Crashes are never good...!! :evil:

Bob
(am away from my machine til after the weekend..)
System 1:- Win10 64bit, Gigabyte H81M m/board, Intel i7 4790 3.6Ghz, 16Gb RAM, NVIDIA GTX 750 Ti, 2 x 22" HD monitors; Steinberg UR44; Cubase Pro v10.5.12, WaveLab Pro v10.0.30, Studio One v4.6.1, Dorico Elements v3.1, Addictive Drums 2, Komplete 12, StylusRMX

System 2:- Win10 32bit, Q6600 2.4 Ghz, 4Gb RAM, NVIDIA GeForce 8400 GS, Delta 1010LT; Cubase Pro v8.0.40, WaveLab Pro v9.1.0, Komplete10, StylusRMX

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Re: [CRASH] Edit midi notes on 6.5 [RESOLVED]

Post by midimanu » Fri Mar 16, 2012 10:02 am

Same problem in 32 bit as well...

Puma0382 wrote:Oh dear...

So, this is different to the OP's issue..? Maybe time for a new [Bug] thread, with clear repro steps, just to help make sure it gets attention..! Crashes are never good...!! :evil:

Bob
(am away from my machine til after the weekend..)

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Re: [CRASH] Edit midi notes on 6.5 [RESOLVED]

Post by Bane » Sun Mar 18, 2012 12:22 am

Goodbye info line. :|

This is SOOOO FREAKIN' ANNOYING!! This is the only problem I have with the whole program and Steinberg still can't seem to get it fixed! It gets old fast for those of us who use Cubase daily.
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Re: [CRASH] Edit midi notes on 6.5 [RESOLVED]

Post by Sonik » Sun Mar 18, 2012 3:17 am

Bane wrote:Goodbye info line. :|

This is SOOOO FREAKIN' ANNOYING!! This is the only problem I have with the whole program and Steinberg still can't seem to get it fixed! It gets old fast for those of us who use Cubase daily.
Did you trash the Preferences?
Macbook Pro i9 32gb|Studio One 4.6|Protools 2019|Cubase Pro 10.5.12|Wavelab 9.5|Logic X|Apollo Quad|4xUAD-2 (24 core)
Manley Massive Passive|Thermionic Phoenix Mastering Plus|Maselec MLA-2|API 2500|Avalon 737sp|Summit TLA-100A|Distressor EL8-X|Apogee Symphony||Euphonix McMix x2|Dangerous Music 2 Bus LT|ATC SCM20 ASL Pro|Amphion One18|
Halion Sonic 3|Komplete12 Ultimate|Stylus RMX|Trilian|Omnisphere 2.6|VSL Strings|EW Pianos|ReFx Nexus 3|AirMusicTech|Sylenth|Predator|Kick 2|Serum
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Re: [CRASH] Edit midi notes on 6.5 [RESOLVED]

Post by midimanu » Sun Mar 18, 2012 9:26 am

Sonik wrote:
Bane wrote:Goodbye info line. :|

This is SOOOO FREAKIN' ANNOYING!! This is the only problem I have with the whole program and Steinberg still can't seem to get it fixed! It gets old fast for those of us who use Cubase daily.
Did you trash the Preferences?
Me, having the same problem, trashed them twice... Still crash...

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Re: [CRASH] Edit midi notes on 6.5 [RESOLVED]

Post by Strophoid » Sun Mar 18, 2012 12:54 pm

I'm guessing trashing prefs only helps because in the default settings the infoline is off. After trashing prefs, as soon as you enable it again the crashes reappear.
Software: Steinberg Cubase Pro 8 64-bit.
Hardware: Intel i5 6600, 16Gb DDR3, Win7 64-bit
Mackie Onyx 1620i - Steinberg Midex 8 - Steinberg CC121.

My humble contributions to what could be considered music.

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