Error when trying to install Elements 10

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nickcaroth1
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Error when trying to install Elements 10

Post by nickcaroth1 » Sat Sep 21, 2019 4:25 am

Hi I'm trying to install Elements 10. I purchased an upgrade from Elements 7. When I downloaded and installed 10, I got an error message:

"Won't install because MSVCP140.dll is missing from your computer" I tried install in a couple different PCs and the same message, does anyone know what's wrong?

Thanks!

Martin.Jirsak
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Re: Error when trying to install Elements 10

Post by Martin.Jirsak » Mon Sep 23, 2019 10:24 am

Hi,

What Windows version do you use, please?

Make sure you have the very latest Windows update installed. Make sure, you have the right Microsoft Redistributable installed, please.
Martin Jirsak
How to show notes of the chord/scale only
Cubase Training

Cubase Pro (last officially supported version all the time)
macOS (last update)

nickcaroth1
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Joined: Sat Sep 21, 2019 4:22 am
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Re: Error when trying to install Elements 10

Post by nickcaroth1 » Wed Sep 25, 2019 4:10 am

Hi Martin, thank you.

I'm using Windows 10, most recent update was installed earlier this year. I'm not sure what Microsoft Redistributable is or how to check for this.

Thank you,
Nick

Martin.Jirsak
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Posts: 19880
Joined: Sun Mar 20, 2011 3:52 pm
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Re: Error when trying to install Elements 10

Post by Martin.Jirsak » Thu Sep 26, 2019 2:54 pm

Hi,

Right-click to the setup.exe installer file and run it as administrator, please. The correct Microsoft Redistributable should be installed with Cubase.
Martin Jirsak
How to show notes of the chord/scale only
Cubase Training

Cubase Pro (last officially supported version all the time)
macOS (last update)

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