Can't find my Cubase Elements 8 in "My products"?

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C_Gear
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Can't find my Cubase Elements 8 in "My products"?

Post by C_Gear » Fri Nov 16, 2018 5:39 am

Hello,

I had a license of Cubase LE 8 and upgraded it to Cubase Elements 8 later.

However, now I find nothing about Cubase Elements 8 on the page of "My products" (so I have no available complete installer download now).

Regards,

C Gear

Martin.Jirsak
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Re: Can't find my Cubase Elements 8 in "My products"?

Post by Martin.Jirsak » Thu Nov 22, 2018 8:13 pm

Hi and welcome,

Please rise I ticket in the official Steinberg support.
Martin Jirsak
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marQs
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Re: Can't find my Cubase Elements 8 in "My products"?

Post by marQs » Thu Nov 22, 2018 8:39 pm

Had this as well, customer support ironed it out for me. Works well with patience, it took 8 weeks 8-)
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