Steinberg download assistant can't start

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gky99
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Steinberg download assistant can't start

Post by gky99 » Tue Mar 06, 2018 6:17 am

It shows error"Error invoking method", "Failed to launch JVM".

Martin.Jirsak
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Re: Steinberg download assistant can't start

Post by Martin.Jirsak » Sat Mar 10, 2018 8:28 am

Hi,

Make sure Java is up to date on your system, please.
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ozobken
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Re: Steinberg download assistant can't start

Post by ozobken » Thu Jun 07, 2018 9:12 am

I have exactly the same problem:

Steinberg Download Assistant[26937]: Steinberg Download Assistant:Failed to launch JVM

I have the latest version of Java installed 8 (161)

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Dirk Stegemann
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Re: Steinberg download assistant can't start

Post by Dirk Stegemann » Mon Jun 11, 2018 9:44 am

Steinberg Download Assistant comes with its own Java runtime, so the version you're maintaining on your system shouldn't matter at all.

Did you install the latest version from the website?

https://www.steinberg.net/sda
Dirk Stegemann
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Re: Steinberg download assistant can't start

Post by ozobken » Sat Jul 14, 2018 11:17 am

Yes - of course - twice

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Re: Steinberg download assistant can't start

Post by tegid » Fri Nov 09, 2018 1:50 pm

I have the same issue. The Download Assistant starts for a few seconds, then quits. Running the file from terminal shows this error:

2018-11-09 07:43:17.251 Steinberg Download Assistant[1280:37472] Steinberg Download Assistant:Failed to launch JVM

I am on MacOS 10.14. Java is up to date. I have tried re-installing the SDA. SDA version 1.14.5.

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Re: Steinberg download assistant can't start

Post by gcanavese » Wed Jan 16, 2019 6:34 pm

Hi,

same problem for me, error"Error invoking method", "Failed to launch JVM".
Windows 7 professional, tried with and without Java installed, with aria2 box unchecked.
It doesnt' work. Has someone fixed the problem?

booboo22
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Re: Steinberg download assistant can't start

Post by booboo22 » Fri Feb 15, 2019 6:41 pm

gcanavese, did you get any help with this? thanks.

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Re: Steinberg download assistant can't start

Post by sl1200mk2 » Sat Feb 16, 2019 4:44 am

I'm experiencing the same exact issue as described here. Just uninstalled the prior version, then installed v1.15.0 and the same error occurs. Tried running as administrator and various compatibility modes, but no changes. Running Windows 10 Pro 1809.

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Re: Steinberg download assistant can't start

Post by sl1200mk2 » Sat Feb 16, 2019 5:01 am

Sorry, can't edit my prior post, because it's not approved by mods yet, but wanted to post what I found.

For me, there was a bunch of 'Aria2Process' errors in the logs found in C:\Program Files (x86)\Steinberg\Download Assistant\app\logs. I uninstalled, then re-installed without the Aria component and it works. Granted, I'm missing that functionality now, but at least the app starts. I'd post the log but its around 30KB and not sure the mods want that in the forum.

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Re: Steinberg download assistant can't start

Post by rbreit » Wed Feb 20, 2019 9:16 am

Same issue

johnc
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Re: Steinberg download assistant can't start

Post by johnc » Thu Feb 21, 2019 7:56 am

I have a similar issue on MacOS. The download assistant opens briefly then quits. No errors are displayed and there's nothing useful in the console. I've tried uninstalling and reinstalling the assistant with and without aria. I bought Cubase 10 and can't download it...

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Re: Steinberg download assistant can't start

Post by EmilLeid » Thu Feb 21, 2019 8:16 pm

*Possible Fix*

I bought Cubase Pro 10 and have been wrestling with JVM issues for a couple of hours now. I'm on windows 10 (with the latest version of Java installed) and tried every potential fix I came across to no avail. But I found a way around this problem that, hopefully, will help be of use to someone. What I did was launching the program using the Executable Jar File found in "Program(x86)/Steinberg/Download Assistant/app" (or equivalent location on macOS) instead of the .exe. Doing this made the program start without any issue and is busy downloading Cubase Pro 10 as I type this.

Hopefully, this makes someone's day a little less frustrating.

decoreSH
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Re: Steinberg download assistant can't start

Post by decoreSH » Wed May 29, 2019 4:31 pm

johnc wrote:
Thu Feb 21, 2019 7:56 am
I have a similar issue on MacOS. The download assistant opens briefly then quits. No errors are displayed and there's nothing useful in the console. I've tried uninstalling and reinstalling the assistant with and without aria. I bought Cubase 10 and can't download it...
Hey johnc,

Bought Cubase 10 Artist and have exact the same issue. Payed for software and cannot download and/or use it. Bit of a pain.
Tried several fixes, none seems to work.

Did you solve this issue and if yes, you mind letting me know how?
Thx

Cheers

Sascha

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Re: Steinberg download assistant can't start

Post by Szymon » Wed Jul 31, 2019 8:39 pm

I try to download upgrade to Wavelab Elements and the same issue. Nowhere any solution so far.

What can Steinberg engineers say, can they help with providing at least a direct link download?

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Re: Steinberg download assistant can't start

Post by Martin.Jirsak » Tue Aug 06, 2019 10:16 am

Szymon wrote:
Wed Jul 31, 2019 8:39 pm
I try to download upgrade to Wavelab Elements and the same issue. Nowhere any solution so far.

What can Steinberg engineers say, can they help with providing at least a direct link download?
Hi,

I sent you PM.
Martin Jirsak
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atlatnesiti
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Re: Steinberg download assistant can't start

Post by atlatnesiti » Wed Aug 14, 2019 12:22 am

Szymon wrote:
Wed Jul 31, 2019 8:39 pm
I try to download upgrade to Wavelab Elements and the same issue. Nowhere any solution so far.

What can Steinberg engineers say, can they help with providing at least a direct link download?
Same problem here, downloaded Assistant but it fails to install on my iMac.
When will we get a solution to this problem from Steinberg please?

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Re: Steinberg download assistant can't start

Post by borderrph1 » Sat Aug 17, 2019 10:45 am

Same problem for me, have tried suggestions on forum including opening individual packages and using Terminal to open.
I'm using MacOS Sierra 10.12.6, Java says it is up to date.
This is the log I get in console when using Terminal to try and open it if anybody knows about this stuff and can get an answer from it.

Last login: Sat Aug 17 19:16:37 on ttys000
users-MacBook-Air:~ user$ /Applications/Steinberg\ Download\ Assistant/Steinberg\ Download\ Assistant.app/Contents/MacOS/Steinberg\ Download\ Assistant ; exit;
log4j:WARN No appenders could be found for logger (net.steinberg.elicenser.download.gui.common.FXMLLoaderFactory).
log4j:WARN Please initialize the log4j system properly.
Exception in Application init method
Exception in thread "main" java.lang.reflect.InvocationTargetException
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at org.springframework.boot.loader.MainMethodRunner.run(MainMethodRunner.java:48)
at org.springframework.boot.loader.Launcher.launch(Launcher.java:87)
at org.springframework.boot.loader.Launcher.launch(Launcher.java:50)
at org.springframework.boot.loader.JarLauncher.main(JarLauncher.java:51)
Caused by: java.lang.RuntimeException: Exception in Application init method
at com.sun.javafx.application.LauncherImpl.launchApplication1(LauncherImpl.java:912)
at com.sun.javafx.application.LauncherImpl.lambda$launchApplication$154(LauncherImpl.java:182)
at java.lang.Thread.run(Thread.java:748)
Caused by: java.lang.IllegalArgumentException: LoggerFactory is not a Logback LoggerContext but Logback is on the classpath. Either remove Logback or the competing implementation (class org.slf4j.impl.Log4jLoggerFactory loaded from file:/Library/Java/Extensions/slf4j-log4j12-1.5.8.jar). If you are using WebLogic you will need to add 'org.slf4j' to prefer-application-packages in WEB-INF/weblogic.xml: org.slf4j.impl.Log4jLoggerFactory
at org.springframework.util.Assert.instanceCheckFailed(Assert.java:389)
at org.springframework.util.Assert.isInstanceOf(Assert.java:327)
at org.springframework.boot.logging.logback.LogbackLoggingSystem.getLoggerContext(LogbackLoggingSystem.java:274)
at org.springframework.boot.logging.logback.LogbackLoggingSystem.beforeInitialize(LogbackLoggingSystem.java:98)
at org.springframework.boot.logging.LoggingApplicationListener.onApplicationStartingEvent(LoggingApplicationListener.java:231)
at org.springframework.boot.logging.LoggingApplicationListener.onApplicationEvent(LoggingApplicationListener.java:210)
at org.springframework.context.event.SimpleApplicationEventMulticaster.doInvokeListener(SimpleApplicationEventMulticaster.java:172)
at org.springframework.context.event.SimpleApplicationEventMulticaster.invokeListener(SimpleApplicationEventMulticaster.java:165)
at org.springframework.context.event.SimpleApplicationEventMulticaster.multicastEvent(SimpleApplicationEventMulticaster.java:139)
at org.springframework.context.event.SimpleApplicationEventMulticaster.multicastEvent(SimpleApplicationEventMulticaster.java:122)
at org.springframework.boot.context.event.EventPublishingRunListener.starting(EventPublishingRunListener.java:69)
at org.springframework.boot.SpringApplicationRunListeners.starting(SpringApplicationRunListeners.java:48)
at org.springframework.boot.SpringApplication.run(SpringApplication.java:292)
at org.springframework.boot.SpringApplication.run(SpringApplication.java:1118)
at org.springframework.boot.SpringApplication.run(SpringApplication.java:1107)
at net.steinberg.elicenser.download.AbstractJavaFxApplicationSupport.init(AbstractJavaFxApplicationSupport.java:29)
at net.steinberg.elicenser.download.DownloaderManagerApp.init(DownloaderManagerApp.java:64)
at com.sun.javafx.application.LauncherImpl.launchApplication1(LauncherImpl.java:841)
... 2 more
2019-08-17 19:17:26.236 Steinberg Download Assistant[746:18830] Steinberg Download Assistant:Failed to launch JVM
logout
Saving session...
...copying shared history...
...saving history...truncating history files...
...completed.

[Process completed]

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Re: Steinberg download assistant can't start

Post by Heiko Grein » Fri Nov 22, 2019 9:24 pm

EmilLeid wrote:
Thu Feb 21, 2019 8:16 pm
*Possible Fix*

I bought Cubase Pro 10 and have been wrestling with JVM issues for a couple of hours now. I'm on windows 10 (with the latest version of Java installed) and tried every potential fix I came across to no avail. But I found a way around this problem that, hopefully, will help be of use to someone. What I did was launching the program using the Executable Jar File found in "Program(x86)/Steinberg/Download Assistant/app" (or equivalent location on macOS) instead of the .exe. Doing this made the program start without any issue and is busy downloading Cubase Pro 10 as I type this.

Hopefully, this makes someone's day a little less frustrating.
Thanks for his fix! Found your post after 3h of searching the web over and over! Made my day! Download is running. Thanks again!

MobileMusician
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Re: Steinberg download assistant can't start

Post by MobileMusician » Mon Dec 16, 2019 8:52 am

had no problems like this till the update prior to this one came. there i applied the hack I found here to disable Aria2 during installation. Boom! Worked again. So I expected to solve it the same way this time. But no. This time even disabling Aria 2 during installation does not cure the problem. It seems there is a constant development to the worse till it will not work at all. Anyway. It was a good time and I liked it. I go back to the hard way and get it from the Steinberg page. Means I just de installed the Download Manager. Peace!

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Re: Steinberg download assistant can't start

Post by Biggles007 » Sat Jan 25, 2020 10:01 am

I am having the same problem. Not using aria2 resulted in me having to click "save' in my browser 114 times. There has to be a better way - say a single 31 gb download.

I am very disappointed that there hasn't be more forthcoming solution from Steinberg about this.
la-de-dah, la-de-da

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Re: Steinberg download assistant can't start

Post by etchell » Sun Feb 16, 2020 9:08 pm

If anyone still has this issue, in my situation it was a problem of a no longer existing path (which I used for the Windows Download quick link and as well used in SDA directly). I can only assume that either one of the facts makes SDA faill to launch.
I have not my D: path again available and SDA kan launch normally. It is a bit of a not so well programed application, since from my view it should be able to handle and point to local existing path. If it is an issue with Windows Download quick link "dead" path, it should better report this in the error message instead of throwing cryptical missleading messages.

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Re: Steinberg download assistant can't start

Post by Martin.Jirsak » Mon Feb 17, 2020 8:26 am

Hi,

Do I understand the reproduction of this issue is following, please?

1) Install Steinberg Download Assistant (SDA).
2) In the SDA set custom path where should be the files downloaded from SDA.
3) Quit SDA.
4) Delete your custom folder in Windows Explorer.
5) Try to start SDA.

=> SDA doesn't start.
Martin Jirsak
How to show notes of the chord/scale only
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Ed Doll
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Re: Steinberg download assistant can't start

Post by Ed Doll » Tue Feb 18, 2020 7:59 am

If I follow these steps, the Steinberg Download Assistant resets to the default download folder and works normally.
Is there anything we are missing?
Ed Doll, Support Manager
Steinberg Media Technologies GmbH
Hamburg, Germany

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