I can't import or play any video files

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RobertHart
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I can't import or play any video files

Post by RobertHart » Fri Nov 24, 2017 1:59 am

Hey,
Im trying to import a MOV video and its saying I need quickplayer or something.
I searched online and people say if you have Quickplayer, then technically it should work on Cuebase..

The thing is, I don't have quckplayer either way, because Windows 10 doesn't use it anymore.
I have DIV X, Windows media player, VLC etc...

Some of those players only play the sound or the video... VLC plays it properly though..
Is it something to do with them and their drivers?
Help! I have an assignment due! :P

Martin.Jirsak
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Re: I can't import or play any video files

Post by Martin.Jirsak » Mon Nov 27, 2017 1:59 pm

Hi,

In the older Cubase version, there was used QuickTIme video engine. Since Cubase 9.0.30 and Cubase 9.5.0, there is no QuickTime engine anymore.

So you have to options:
1) Install Quicktime Player or...
2) Update Cubase to 9.0.30 or upgrade to 9.5.
Martin Jirsak
How to show notes of the chord/scale only
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RobertHart
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Re: I can't import or play any video files

Post by RobertHart » Tue Nov 28, 2017 12:26 am

thanks, I tried installing quicktime for PC... I think it was a bit weird though because it still didn't work.
Ill try again

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Re: I can't import or play any video files

Post by RobertHart » Tue Nov 28, 2017 1:35 am

It worked immediately.
I did it again from this website for anyone else's information: https://downloads.tomsguide.com/QuickTime,0301-31.html

Thanks!

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ilkaybora
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Re: I can't import or play any video files

Post by ilkaybora » Thu Dec 07, 2017 1:40 pm

Dear Friends
When i use cubase and try to add an mp4 video everything works well with cubase's new video engine ! unless when i try to choose a .mov! a simply .mov video my cubase crashes suddenly! I can not even choose it , I send you a photo in Addition. Hope you can understand me.
(My computer is in Turkish language so it says in message appeared '' cubase stopped to work '' - you will noticed in on the photo)
Can somebody help me?? I want to be able to add a .mov to my lovely cubase
I use cubase 9.0.3 Pro


Thank you very much.
Attachments
.Mov Issue Photo.png
(150.19 KiB) Not downloaded yet
Ilkay Bora Oder
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madfiddler
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Re: I can't import or play any video files

Post by madfiddler » Thu Dec 07, 2017 6:39 pm

Re-encode using ProRes codec, using Tencoder. My machine has been a lot more stable when working to video since I did.

https://www.fosshub.com/TEncoder-Video-Converter.html
Game Audio Dev for 26 years!

i7 5960x, 64GB, Win 7 64 bit, Cubase 10 Pro with jBridge.

FLIT KILLS MOTHS

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ilkaybora
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Re: I can't import or play any video files

Post by ilkaybora » Thu Dec 07, 2017 8:51 pm

madfiddler wrote:
Thu Dec 07, 2017 6:39 pm
Re-encode using ProRes codec, using Tencoder. My machine has been a lot more stable when working to video since I did.

https://www.fosshub.com/TEncoder-Video-Converter.html
Ookei 😊 but I would like to resolve this problem without encoding or converting video. Is there any other way to resolve this problem without encoding / converting?
Thank you,
Ilkay Bora Oder
Composer - Orchestrator - Copyist and Music Preparation
https://www.ilkayboraoder.com
https://davinci-edition.com/composer/ilkay-bora-oder/

Martin.Jirsak
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Re: I can't import or play any video files

Post by Martin.Jirsak » Thu Dec 07, 2017 9:22 pm

ilkaybora wrote:
Thu Dec 07, 2017 8:51 pm
Is there any other way to resolve this problem without encoding / converting?
Could you share the crashdump file (Documents/Steinberg/crashdumps)?
Martin Jirsak
How to show notes of the chord/scale only
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ilkaybora
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Re: I can't import or play any video files

Post by ilkaybora » Fri Dec 08, 2017 12:48 pm

Martin.Jirsak wrote:
Thu Dec 07, 2017 9:22 pm
ilkaybora wrote:
Thu Dec 07, 2017 8:51 pm
Is there any other way to resolve this problem without encoding / converting?
Could you share the crashdump file (Documents/Steinberg/crashdumps)?
Okei Martin i send you crash dump file as a we transfer link because forum doesn't let me to upload it.
Here is the link
https://wetransfer.com/downloads/eb5f48 ... 246/f136e4

Thank you much
Ilkay Bora Oder
Composer - Orchestrator - Copyist and Music Preparation
https://www.ilkayboraoder.com
https://davinci-edition.com/composer/ilkay-bora-oder/

Martin.Jirsak
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Re: I can't import or play any video files

Post by Martin.Jirsak » Mon Dec 11, 2017 2:33 pm

Hi,

Resolved and reported.
Martin Jirsak
How to show notes of the chord/scale only
Cubase Training

Cubase Pro (last officially supported version all the time)
macOS (last update)

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madfiddler
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Re: I can't import or play any video files

Post by madfiddler » Tue Dec 12, 2017 2:58 pm

ilkaybora wrote:
Thu Dec 07, 2017 8:51 pm
madfiddler wrote:
Thu Dec 07, 2017 6:39 pm
Re-encode using ProRes codec, using Tencoder. My machine has been a lot more stable when working to video since I did.

https://www.fosshub.com/TEncoder-Video-Converter.html
Ookei 😊 but I would like to resolve this problem without encoding or converting video. Is there any other way to resolve this problem without encoding / converting?
Thank you,
It literally takes seconds (or minutes depending on the video file size). Cubase appears to crash with codecs which look to the frame before and the frame afterwards when decoding the frame you want to see. This is what you need to avoid I think.
Game Audio Dev for 26 years!

i7 5960x, 64GB, Win 7 64 bit, Cubase 10 Pro with jBridge.

FLIT KILLS MOTHS

Martin.Jirsak
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Re: I can't import or play any video files

Post by Martin.Jirsak » Tue Dec 12, 2017 3:08 pm

Hi,

What video codec do you use in the MOV file, please?
Martin Jirsak
How to show notes of the chord/scale only
Cubase Training

Cubase Pro (last officially supported version all the time)
macOS (last update)

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