Steinberg Product Activation FAQ

All about our Cubase LE and Cubase AI OEM bundle software.
Martin.Jirsak
Forum Elder
Posts: 23186
Joined: Sun Mar 20, 2011 3:52 pm
Contact:

Re: Steinberg Product Activation FAQ

Post by Martin.Jirsak »

Hi and welcome,
matttk wrote:
Fri Mar 20, 2020 11:17 pm
Hi, I have just bought a secondhand but completely as new Alesis Core 1, bundled with Cubase LE of course, except the Cubase information card that should be with it has gone missing. The previous owner assures me that they got it for Christmas and have never used it or downloaded the software, and now I would really like to but unfortunately can't. Is there any way of obtaining the necessary information if I provide the serial number of the Alesis or any other details?
Unfortunately the Cubase license is not linked with a specific hardware. The only one way is to get the Steinberg card from the seller.
Martin Jirsak
How to show notes of the chord/scale only
Cubase Training

Cubase Pro (last officially supported version all the time)
macOS (last update)

grinder
New Member
Posts: 2
Joined: Tue Mar 31, 2020 4:36 am
Contact:

Re: Steinberg Product Activation FAQ

Post by grinder »

just registered...never tried to connect my guitar to the computer. finally got UR22C and 10 days later got nowhere! i went through the nightmare of downloading of Cubasa LE , AI, access codes, verifications, creating Apple ID, activation codes, etc, etc, etc.... Now I am not sure , are you guys in music business, or you are hiring for CIA agent job? this is s i c k! It is a simple question: I just want to get a new sound from my guitar? why it is so complicated? Simply it is not possible. I am putting the UR22C in the box and taking it back to the music store. It has nothing to do with music. I am not going to read a 600 pages manual just to get my cable jack into the back panel of my computer. Your technology kills creativity, In your time another Paul McCartney will never be born.

Martin.Jirsak
Forum Elder
Posts: 23186
Joined: Sun Mar 20, 2011 3:52 pm
Contact:

Re: Steinberg Product Activation FAQ

Post by Martin.Jirsak »

Hi,

I would recommend to watch Steinberg Cubase Quick Start Video Tutorials.

Be aware, some menu entries has been renamed:
- Devices = Studio
- Device Setup = Studio Setup
- VST Connections = Audio Connections
Martin Jirsak
How to show notes of the chord/scale only
Cubase Training

Cubase Pro (last officially supported version all the time)
macOS (last update)

grinder
New Member
Posts: 2
Joined: Tue Mar 31, 2020 4:36 am
Contact:

Re: Steinberg Product Activation FAQ

Post by grinder »

I was always sceptical about using a computer for playing my guitar but I wanted to give it a try. I went to the store and got an interface called UR22C. I had no doubt those two, my guitar and my Mac computer will talk well when they meet each other. Just like my keyboard does via a USB connection. I was naive. First two days I went through the nightmare of loading, downloading, identifying myself, writhing access codes, activation codes ( a 30 characters scripts !!!), passwords,e licensing "face controls" identification.... and at the end I got nothing accomplished... and after two weeks trying to make my instruments working I have nothing. Just a question to the tech support individual on this website: How this can be? I am not a computer technician and I don't want to be ! I want to play music not spending days of my life try validate my self I am who I am ! This is ridiculous. There are thousand of people spending hours on this chat trying get things working instead of writing lyrics and practicing their guitars and keyboards. You product has nothing to do with music. It kills creativity it generates frustration and depression...I will take this UR22C back to the store. You can have it back!!

borjman
New Member
Posts: 1
Joined: Mon Apr 13, 2020 4:07 pm
Contact:

Re: Steinberg Product Activation FAQ

Post by borjman »

hello everyone, hope you can help me

I just bought a Yamaha THR5 amp, which comes with a cubase AI license. It is a 25 digit key (5x5). I installed latest cubase AI version and the latest eLicenser control center version (6.11.10.2266).
My problem is that the Elicenser does not allow me to introduce the key, it just says:
"the installed version is too old, please try again aftar installing the latest version of elicenser control from the website" (more or less, it is a translation from spanish).

So, I have tried to introduce the key by opening the elicenser control center or directly by trying to open the cubase software, but I receive the same message after introducing the key. I have also tried to open it as a admin but it does not work.
I am kind of lost.

Also, my key hast 25 digits but the elicenser has 32 # to fill (4x8) but i suppose this is not an issue.
can anyone help me?
thanks

Martin.Jirsak
Forum Elder
Posts: 23186
Joined: Sun Mar 20, 2011 3:52 pm
Contact:

Re: Steinberg Product Activation FAQ

Post by Martin.Jirsak »

Hi and welcome,

Most probably this is not an Activation Code, this is Download Access Code. Create MySteinberg account and use the Download Access Code there to get an Activation Code, please.
Martin Jirsak
How to show notes of the chord/scale only
Cubase Training

Cubase Pro (last officially supported version all the time)
macOS (last update)

jorgefjunior
New Member
Posts: 1
Joined: Sat May 02, 2020 9:58 pm
Contact:

Re: Steinberg Product Activation FAQ

Post by jorgefjunior »

Dears,

I got Cubase LE Elements AI with the purchase of a Yamaha Mixer (MG10XU). It worked perfectly (E-Licenser, Activation Code and so on). A couple of days ago, I ran Steinberg Download Assistant and downloaded updates. From Cubase LE Elements AI 10 to Cubase LE Elements AI 10.5.12. But now, the new installed software (the old version is still installed) is asking for a valid license and to begin a license activation. Even in this case of software updates should I request a Software reactivation? No hardware has ever been changed in my notebook. Only normal Windows updates. What should I do? Thanks in advance. Best regards, Jorge.

User avatar
mozizo
Senior Member
Posts: 1757
Joined: Fri Jan 28, 2011 10:48 pm
Contact:

Re: Steinberg Product Activation FAQ

Post by mozizo »

jorgefjunior wrote:
Sat May 02, 2020 10:17 pm
Dears,

I got Cubase LE Elements AI with the purchase of a Yamaha Mixer (MG10XU). It worked perfectly (E-Licenser, Activation Code and so on). A couple of days ago, I ran Steinberg Download Assistant and downloaded updates. From Cubase LE Elements AI 10 to Cubase LE Elements AI 10.5.12. But now, the new installed software (the old version is still installed) is asking for a valid license and to begin a license activation. Even in this case of software updates should I request a Software reactivation? No hardware has ever been changed in my notebook. Only normal Windows updates. What should I do? Thanks in advance. Best regards, Jorge.
10 version to 10.5 is paid update, so you need to purchase and get new activation code.
Tip:(some times steinberg have discount coupons in the user area in "my steinberg account" for those lower cubase versions maybe check there)
cubase 10.5 pro ,halion 6 GA5 HS2,HSO,Dark planet,neosoul keys.
Sony vaioF13 i7 CPU win10 8gb
Steinberg MR816csx ,MR816x ,UR44 ,CC121
Motif es6-Kawai Mp4-Korg PA4X-MOXF8
cubasis,cubase ic pro

Martin.Jirsak
Forum Elder
Posts: 23186
Joined: Sun Mar 20, 2011 3:52 pm
Contact:

Re: Steinberg Product Activation FAQ

Post by Martin.Jirsak »

Hi and welcome,
jorgefjunior wrote:
Sat May 02, 2020 10:17 pm
Dears,

I got Cubase LE Elements AI with the purchase of a Yamaha Mixer (MG10XU). It worked perfectly (E-Licenser, Activation Code and so on). A couple of days ago, I ran Steinberg Download Assistant and downloaded updates. From Cubase LE Elements AI 10 to Cubase LE Elements AI 10.5.12. But now, the new installed software (the old version is still installed) is asking for a valid license and to begin a license activation. Even in this case of software updates should I request a Software reactivation? No hardware has ever been changed in my notebook. Only normal Windows updates. What should I do? Thanks in advance. Best regards, Jorge.
You might be interested in the Free update to latest Cubase AI Cubase LE version for all registered users.
Martin Jirsak
How to show notes of the chord/scale only
Cubase Training

Cubase Pro (last officially supported version all the time)
macOS (last update)

User avatar
mozizo
Senior Member
Posts: 1757
Joined: Fri Jan 28, 2011 10:48 pm
Contact:

Re: Steinberg Product Activation FAQ

Post by mozizo »

Martin.Jirsak wrote:
Mon May 04, 2020 10:54 am
Hi and welcome,

You might be interested in the Free update to latest Cubase AI Cubase LE version for all registered users.
nice find,its new from february 2020 i see, i paid 10$ for Ai update,could save for lollipop if i knew !))
cubase 10.5 pro ,halion 6 GA5 HS2,HSO,Dark planet,neosoul keys.
Sony vaioF13 i7 CPU win10 8gb
Steinberg MR816csx ,MR816x ,UR44 ,CC121
Motif es6-Kawai Mp4-Korg PA4X-MOXF8
cubasis,cubase ic pro

JayFatz99
New Member
Posts: 1
Joined: Sat May 16, 2020 2:28 am
Contact:

Re: Steinberg Product Activation FAQ

Post by JayFatz99 »

I've been using Cubase LE 5 for YEARS and I have it registered on My Steinberg but I never received the email for the Cubase LE upgrade (or I may have but deleted it mistaking it for spam). Does anyone think it would it be possible for them to email me the upgrade activation code? If not i won't bother emailing them.

Martin.Jirsak
Forum Elder
Posts: 23186
Joined: Sun Mar 20, 2011 3:52 pm
Contact:

Re: Steinberg Product Activation FAQ

Post by Martin.Jirsak »

JayFatz99 wrote:
Sat May 16, 2020 2:35 am
I've been using Cubase LE 5 for YEARS and I have it registered on My Steinberg but I never received the email for the Cubase LE upgrade (or I may have but deleted it mistaking it for spam). Does anyone think it would it be possible for them to email me the upgrade activation code? If not i won't bother emailing them.
Hi and welcome,

Get in contact with your local Steinberg support. Provide them your MySteinberg username, they will send you the upgrade Activation Code.
Martin Jirsak
How to show notes of the chord/scale only
Cubase Training

Cubase Pro (last officially supported version all the time)
macOS (last update)

sligoman
New Member
Posts: 10
Joined: Wed May 20, 2020 9:09 pm
Contact:

Re: Steinberg Product Activation FAQ

Post by sligoman »

Hi

I have am trying to register my Steinberg cubase le I have installed the program and entered the serial code at installation but when I get to the page where I put my personal details and then do a few clicks till register now the progress stalls until a popup shows saying it cant enter my details and fails to register is there no other way to register this product surely my serial code at installation should be the register.

Help would be much appreciated.

Thanks in advance

Martin.Jirsak
Forum Elder
Posts: 23186
Joined: Sun Mar 20, 2011 3:52 pm
Contact:

Re: Steinberg Product Activation FAQ

Post by Martin.Jirsak »

Hi,

Are you talking about Registration or Activation, please?

You can skip the registration, if it doesn't work, that's not such a big deal.
Martin Jirsak
How to show notes of the chord/scale only
Cubase Training

Cubase Pro (last officially supported version all the time)
macOS (last update)

sligoman
New Member
Posts: 10
Joined: Wed May 20, 2020 9:09 pm
Contact:

Re: Steinberg Product Activation FAQ

Post by sligoman »

Hi to be honest I am not sure..

I have a redish orange card. Steinberg Cubase LE - Software Authorization and Support.
Please use the Serial Code listed below and follow the instructions during software installation process

The serial code is 10 digits I enter the number in and the program installs upto the point when I am then promted to register the software I click on register and the setup hangs for about a minute or so and onscreen message informs me that it is unable to register at this time when i click on register later program just shutdown.

Hope that gives the information that you need to help me.

Regards

Liam

sligoman
New Member
Posts: 10
Joined: Wed May 20, 2020 9:09 pm
Contact:

Re: Steinberg Product Activation FAQ

Post by sligoman »

Hi to be honest I am not sure..

I have a redish orange card. Steinberg Cubase LE - Software Authorization and Support.
Please use the Serial Code listed below and follow the instructions during software installation process

The serial code is 10 digits I enter the number in and the program installs upto the point when I am then promted to register the software I click on register and the setup hangs for about a minute or so and onscreen message informs me that it is unable to register at this time when i click on register later program just shutdown.

Hope that gives the information that you need to help me.

Regards

Liam

Martin.Jirsak
Forum Elder
Posts: 23186
Joined: Sun Mar 20, 2011 3:52 pm
Contact:

Re: Steinberg Product Activation FAQ

Post by Martin.Jirsak »

Hi,

Activation Code (which fits to the eLCC application) is not 10 digits and it always starts with 0240. So this is not an Activation Code. Create a MySteinberg account and register your software there to get an Activation Code, please.
Martin Jirsak
How to show notes of the chord/scale only
Cubase Training

Cubase Pro (last officially supported version all the time)
macOS (last update)

sligoman
New Member
Posts: 10
Joined: Wed May 20, 2020 9:09 pm
Contact:

Re: Steinberg Product Activation FAQ

Post by sligoman »

So when I setup cubebase le why is there a section to input serial number which i have.. surely if I have a valid serial number which is 10 digits, then the software should be registered.

When I click on register button the software continues to setup but just before the process is complete I then get an online registration popup and fill in the same details and after 4 minutes or so waiting i get a message cannot write information.. when I click exit another message appears stating that it could not find Steinberg Registration.pdf.... which I might add is on the Setup CD but not where it should be in the installed files. I cancel that registration and exit setup.

The software loads up but my keyboard is not in the list of known keyboards even though the drivers for the keyboard are installed. My final questions, why is it not that I cant register my software on the steinberg website under my products and is this software fully usable as it has excepted thr serial number.

Thanks in advance...
Attachments
Cubase le registration.jpg
(35.37 KiB) Not downloaded yet

Martin.Jirsak
Forum Elder
Posts: 23186
Joined: Sun Mar 20, 2011 3:52 pm
Contact:

Re: Steinberg Product Activation FAQ

Post by Martin.Jirsak »

Hi,

This seems to be quite old Cubase. I don't remember this screen.

Use your Serial Number in your MYSteinberg account, please. You will get your Activation Code there. Then enter the Activation Code in the eLCC application to activate your Cubase license, please.

You might be interested in the Free update to latest Cubase AI Cubase LE version for all registered users.
Martin Jirsak
How to show notes of the chord/scale only
Cubase Training

Cubase Pro (last officially supported version all the time)
macOS (last update)

sligoman
New Member
Posts: 10
Joined: Wed May 20, 2020 9:09 pm
Contact:

Re: Steinberg Product Activation FAQ

Post by sligoman »

I would be interested but until I can get this software to register which it is not doing online I am stuck with an outdated peice off software even though I have a valid serial code but cant register so catch 69 cant register software so cant download the free upgrade

Thanks again anyway

Martin.Jirsak
Forum Elder
Posts: 23186
Joined: Sun Mar 20, 2011 3:52 pm
Contact:

Re: Steinberg Product Activation FAQ

Post by Martin.Jirsak »

Hi,

You don't have to register it, you need to activate it.

Have you used the Serial Number in your MySteinberg account? What was the result?
Martin Jirsak
How to show notes of the chord/scale only
Cubase Training

Cubase Pro (last officially supported version all the time)
macOS (last update)

sligoman
New Member
Posts: 10
Joined: Wed May 20, 2020 9:09 pm
Contact:

Re: Steinberg Product Activation FAQ

Post by sligoman »

Yes and the result "Please Check Your Entry" ... so no joy there...

Martin.Jirsak
Forum Elder
Posts: 23186
Joined: Sun Mar 20, 2011 3:52 pm
Contact:

Re: Steinberg Product Activation FAQ

Post by Martin.Jirsak »

Hi,

Could you add the screenshot of the result, please? Please make sure the Serial Number is blurred (or not visible).
Martin Jirsak
How to show notes of the chord/scale only
Cubase Training

Cubase Pro (last officially supported version all the time)
macOS (last update)

sligoman
New Member
Posts: 10
Joined: Wed May 20, 2020 9:09 pm
Contact:

Re: Steinberg Product Activation FAQ

Post by sligoman »

Hope this helps
Attachments
steinberg 2.jpg
(138.98 KiB) Not downloaded yet
steinberg 1.jpg
(124.43 KiB) Not downloaded yet

Martin.Jirsak
Forum Elder
Posts: 23186
Joined: Sun Mar 20, 2011 3:52 pm
Contact:

Re: Steinberg Product Activation FAQ

Post by Martin.Jirsak »

Hi,

Does this work for you?
Martin Jirsak
How to show notes of the chord/scale only
Cubase Training

Cubase Pro (last officially supported version all the time)
macOS (last update)

Post Reply

Return to “Cubase LE and Cubase AI”

Who is online

Users browsing this forum: No registered users and 5 guests