Cubase 9.5.30 mac Mixdown offline Problem

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Adilaissa
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Cubase 9.5.30 mac Mixdown offline Problem

Post by Adilaissa » Thu Jul 19, 2018 1:27 pm

Hello
I need help, When i mixdown my project on offline Cubase crash . I send rapport in attachment :
Attachments
Mixdown crash.txt.zip
(31.29 KiB) Downloaded 30 times
Last edited by Adilaissa on Tue Aug 07, 2018 7:22 pm, edited 1 time in total.
Cubase pro 10
MacPro 3,7 GHz Quad-Core Intel Xeon E5
OS X 10.12.5
Universal audio Apollo 8

Martin.Jirsak
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Re: Cubase 9.5.30 mac Mixdown offline Problem

Post by Martin.Jirsak » Thu Jul 19, 2018 2:40 pm

Hi and welcome,

To be able to resolve the crash, share the source *.crash file (macOS Console utility), please. What is the setup of your export? What file type, sample rate, bit depth, name...?
Martin Jirsak
How to show notes of the chord/scale only
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jmdbrady
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Re: Cubase 9.5.30 mac Mixdown offline Problem

Post by jmdbrady » Mon Jul 23, 2018 1:47 pm

I also have this problem. It even happens in an empty project.
Then when I uncheck "Update display" the export doesn't crash anymore.
Use it as a workaround but this is a bug and it is around the display updating.
Cubase 9.5.30
MacPro 3.2GHz Quad 10Go
OS X 10.13.6
RME Fireface UC

Martin.Jirsak
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Re: Cubase 9.5.30 mac Mixdown offline Problem

Post by Martin.Jirsak » Mon Jul 23, 2018 2:16 pm

jmdbrady wrote:
Mon Jul 23, 2018 1:47 pm
I also have this problem. It even happens in an empty project.
Then when I uncheck "Update display" the export doesn't crash anymore.
Use it as a workaround but this is a bug and it is around the display updating.
Hi,

Please share the *.crash file.
Martin Jirsak
How to show notes of the chord/scale only
Cubase Training

Cubase Pro (last officially supported version all the time)
macOS (last update)

jmdbrady
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Re: Cubase 9.5.30 mac Mixdown offline Problem

Post by jmdbrady » Tue Jul 31, 2018 2:27 pm

This is a crash with an empty project
Attachments
Mixdown crash.txt.zip
(28.52 KiB) Downloaded 30 times
Cubase 9.5.30
MacPro 3.2GHz Quad 10Go
OS X 10.13.6
RME Fireface UC

Martin.Jirsak
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Re: Cubase 9.5.30 mac Mixdown offline Problem

Post by Martin.Jirsak » Mon Aug 06, 2018 11:03 am

Hi,

Reported to Steinberg (CAN-16968).
Martin Jirsak
How to show notes of the chord/scale only
Cubase Training

Cubase Pro (last officially supported version all the time)
macOS (last update)

Adilaissa
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Re: Cubase 9.5.30 mac Mixdown offline Problem

Post by Adilaissa » Tue Aug 07, 2018 7:23 pm

This is a new crash
Attachments
Mixdown crash.txt.zip
(31.29 KiB) Downloaded 25 times
Cubase pro 10
MacPro 3,7 GHz Quad-Core Intel Xeon E5
OS X 10.12.5
Universal audio Apollo 8

Martin.Jirsak
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Posts: 19998
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Re: Cubase 9.5.30 mac Mixdown offline Problem

Post by Martin.Jirsak » Tue Aug 07, 2018 7:45 pm

Hi,

It's exactly the same crash at the exactly same point in Cubase.
Martin Jirsak
How to show notes of the chord/scale only
Cubase Training

Cubase Pro (last officially supported version all the time)
macOS (last update)

ed_ruggers
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Re: Cubase 9.5.30 mac Mixdown offline Problem

Post by ed_ruggers » Sun Aug 12, 2018 3:26 pm

Hi there,

I'm having the same issue on mac. :( This is whilst trying to do a batch export to 24 bit wav files across a whole album of project files (12 different files). Im trying to batch export group files. I'm no expert at reading these crash logs but i can see that it is thread 63 VstExportThread that is crashing with...

Logical CPU: 2
Error Code: 0x00000004
Trap Number: 14

Turning update display on or off doesn't make a difference.

Is anyone able to have a look at this crash log for me and point out any specific plugins or things I can try disabling perhaps?

Thanks :D

Ed

Macos Sierra 10.12.6 - iMac 27' 2012 3.4GHz i7. 8gb
Cubase 9.5.30
MOTU 8pre

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