Serious Problems With Direct Offline Processing

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uarte
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Re: Serious Problems With Direct Offline Processing

Post by uarte » Tue May 15, 2018 3:18 pm

FYI -- Nuendo 8.2 was released today and yet again, they get a whole bunch of DOP bugfixes. Just wondering when Cubase will get those fixes? Let alone feature enhancements? We've already missed out on the last round of improvements to Nuendo's version of DOP... I just don't understand why they don't merge the two code branches and have ONE unified version of DOP between Cubase and Nuendo? It just makes me feel like Cubase is a second class citizen in the Steinberg world, and we just have to deal with reduced functionality AND reduced reliability on a feature that is justifiably useful in the markets and workflows of both apps. In any case, the wait continues. Let's see what Cubase 9.5.30 brings, hopefully in the next few weeks. Cross fingers they are listening. It's just a shame that it's been about six months since release and we're still dealing with this.

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Re: Serious Problems With Direct Offline Processing

Post by seanbrennan » Wed May 16, 2018 12:57 pm

Pretty disgusting I say to leave us with a broken version of DOP for all these months and not even an apology or official word on how they plan to fix it and more importantly when.
I find it even more disgusting they wouldn't offer a refund to me after I decided after a few days I could no longer work with this crippled update, given that I've been a Steinberg customer and loyal to them since the mid 1990's it just adds insult to injury :evil:

Maybe now is the time to give my money to a company that actually gives a crap and one that wouldn't dream of rolling out an upgrade to their customers that let's face it, feels like it's still in early beta stages, certainly not charge for it!! :evil:

uarte
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Re: Serious Problems With Direct Offline Processing

Post by uarte » Wed May 16, 2018 2:58 pm

Something is changing for me, and I can now see a big shift has happened with how I look at Steinberg. It just dawned on me.

I had been getting more frustrated every time I saw updates to Nuendo's DOP and those updates didn't show up in Cubase. The poor business decision behind that is still perplexing to me.

Not to mention the more profound concern I had with how Steinberg messed up so badly on this feature during the whole development process. Who is making these decisions? How does that person still work at Steinberg? I don't know how something like this makes it out of the design, testing, beta, delivery stages + 6 months of patching, and we're still here? What's it going to take to fix this, Cubase 10? Cubase 10.5?

This, I'm realizing, plus some other big issues I've had with Steinberg in recent years (why even list them? where to start?), has put the final nail in the coffin for me. I had been holding out hope, and watching as Steinberg made token efforts here and there (such as with the Cubase 9.5.21 patch which solved a minor but embarrassing issue that should have never happened). But it wasn't enough. Cubase has been fading out of my studio project by project, and now, today, I realized I've had enough.

Which begs the question, why do I waste my time posting here about DOP or frankly in any other thread of issues? Why don't I just take my own advice and move on if it bugs me so much?

Well, I've realized I basically have moved on. I also realize that Steinberg didn't deserve my loyalty or money over the years.

Like a loyal idiot, I still checked back in, hoping that someone at Steinberg was paying attention. For some reason Cubase still had a tiny place in my heart after all these years, so I kept checking back in when there's another update to Cubase and in this case Nuendo too, in the HOPE that the release notes offer real progress on features that matter to me. And for years I tried to be optimistic, and I kept sending them my money, like an idiot. And in recent years, more often I had been met with disappointment or frustration, and it got old. This DOP issue is the last one. It's over.

I just finished another film in another DAW last week and I was quite happy with how it went (and so was my client). I've got another film next month. Guess I won't be using Cubase.

Maybe this will be my last post for a long, long while. I still hope Steinberg figures out what's wrong with their development and marketing-driven model, because there's something at the core of how they do business that causes issues like this... and I'm not just talking about DOP. I really hope they figure it out.

Not trying to be melodramatic about it, but I'm just now realizing that the chapter really is closing on Cubase for me, right now. I've logged a lot of hours in it over many years, am still grateful for the good use of it I have had, and there's a lot of nostalgia for the projects I've worked on with it. But it really is time to move on now for me, and I wish you all the best of luck!

One last thanks to the good folks here in the forum who have given me great support over the years (far better than Steinberg's own support department BTW), it's been a pleasure knowing you and I'm sure I'll run into you in other forums!

seanbrennan
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Re: Serious Problems With Direct Offline Processing

Post by seanbrennan » Wed May 16, 2018 9:30 pm

I feel your pain couldn't agree more, time to move on and put Cubase behind me I think :roll:

alexis
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Re: Serious Problems With Direct Offline Processing

Post by alexis » Thu May 17, 2018 4:01 am

uarte wrote:
Wed May 16, 2018 2:58 pm
Something is changing for me, and I can now see a big shift has happened with how I look at Steinberg. It just dawned on me.

I had been getting more frustrated every time I saw updates to Nuendo's DOP and those updates didn't show up in Cubase. The poor business decision behind that is still perplexing to me.

Not to mention the more profound concern I had with how Steinberg messed up so badly on this feature during the whole development process. Who is making these decisions? How does that person still work at Steinberg? I don't know how something like this makes it out of the design, testing, beta, delivery stages + 6 months of patching, and we're still here? What's it going to take to fix this, Cubase 10? Cubase 10.5?

This, I'm realizing, plus some other big issues I've had with Steinberg in recent years (why even list them? where to start?), has put the final nail in the coffin for me. I had been holding out hope, and watching as Steinberg made token efforts here and there (such as with the Cubase 9.5.21 patch which solved a minor but embarrassing issue that should have never happened). But it wasn't enough. Cubase has been fading out of my studio project by project, and now, today, I realized I've had enough.

Which begs the question, why do I waste my time posting here about DOP or frankly in any other thread of issues? Why don't I just take my own advice and move on if it bugs me so much?

Well, I've realized I basically have moved on. I also realize that Steinberg didn't deserve my loyalty or money over the years.

Like a loyal idiot, I still checked back in, hoping that someone at Steinberg was paying attention. For some reason Cubase still had a tiny place in my heart after all these years, so I kept checking back in when there's another update to Cubase and in this case Nuendo too, in the HOPE that the release notes offer real progress on features that matter to me. And for years I tried to be optimistic, and I kept sending them my money, like an idiot. And in recent years, more often I had been met with disappointment or frustration, and it got old. This DOP issue is the last one. It's over.

I just finished another film in another DAW last week and I was quite happy with how it went (and so was my client). I've got another film next month. Guess I won't be using Cubase.

Maybe this will be my last post for a long, long while. I still hope Steinberg figures out what's wrong with their development and marketing-driven model, because there's something at the core of how they do business that causes issues like this... and I'm not just talking about DOP. I really hope they figure it out.

Not trying to be melodramatic about it, but I'm just now realizing that the chapter really is closing on Cubase for me, right now. I've logged a lot of hours in it over many years, am still grateful for the good use of it I have had, and there's a lot of nostalgia for the projects I've worked on with it. But it really is time to move on now for me, and I wish you all the best of luck!

One last thanks to the good folks here in the forum who have given me great support over the years (far better than Steinberg's own support department BTW), it's been a pleasure knowing you and I'm sure I'll run into you in other forums!
Hey uarte - sorry to see you go, you have helped me with questions over the years. I understand your feelings about Steinberg. I don't do enough work as a hobbyist to make it worth learning a new DAW, but I definitely understand how someone in a position like yours would feel like that.

Take care, dude!
Alexis

-Cubase "Safe Start Mode" (CTRL-ALT-SHIFT)
-Get variable-tempo audio to follow a grid here,
-Replacing freely-timed section into a variable tempo project

Cubase 9.0.20; i5-4570 3.2GHz, 16GB RAM; W10 Pro 64-bit on Samsung SSD 840 Pro 256GB; Seagate 1TB SATA 600 Audio; UR28M; Motif8; UAD-2 Solo; Jamstix 3.6; RevoicePro3.3; EZDrummer 2

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AP
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Re: Serious Problems With Direct Offline Processing

Post by AP » Sun May 20, 2018 6:50 pm

The relationship between Cubase and some musicians is like being married...
Honey you better get it together or I’m leaving or it’s cheaper to keep her.

Or like a fancy new car, fully of software like a Mercedes that doesn’t work as expected
Because of a software issue. LOL guys :lol: at his point unless it’s a major show stopping issue
I wouldn’t bother. Because bugs are everywhere including in other DAWs or anything that has lots of code. And they always get fixed. It doesn’t mean you have to stop buying from the company. Just be careful with new versions as they always have more bugs.
Cubase Pro 10.0.40. 15" MacBook Pro i7, SSD, 16 GB Ram, OS 10.14 UR28M, CMC.

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Sean Ryder Williams
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Re: Serious Problems With Direct Offline Processing

Post by Sean Ryder Williams » Mon May 21, 2018 5:35 pm

sounds like lowered expectations to me... I can't imagine people with hard deadlines having to use cubase. Maybe thats why most don't.
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Stephen57
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Re: Serious Problems With Direct Offline Processing

Post by Stephen57 » Tue May 22, 2018 4:12 am

This thread is part of why I'm still 9.0.4 and holding. My system is working well for me (knock wood). I'm sure I'd like the new version, but until these things get sorted out, I'm hanging back. If I did an update to 9.5 I'd have to have it completely isolated on the drive and make sure 9.0.4 was still working and not being changed.
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Re: Serious Problems With Direct Offline Processing

Post by alexis » Tue May 22, 2018 4:17 am

Stephen57 wrote:
Tue May 22, 2018 4:12 am
This thread is part of why I'm still 9.0.4 and holding. My system is working well for me (knock wood). I'm sure I'd like the new version, but until these things get sorted out, I'm hanging back. If I did an update to 9.5 I'd have to have it completely isolated on the drive and make sure 9.0.4 was still working and not being changed.
Me too, for the same reasons!
Alexis

-Cubase "Safe Start Mode" (CTRL-ALT-SHIFT)
-Get variable-tempo audio to follow a grid here,
-Replacing freely-timed section into a variable tempo project

Cubase 9.0.20; i5-4570 3.2GHz, 16GB RAM; W10 Pro 64-bit on Samsung SSD 840 Pro 256GB; Seagate 1TB SATA 600 Audio; UR28M; Motif8; UAD-2 Solo; Jamstix 3.6; RevoicePro3.3; EZDrummer 2

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peakae
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Re: Serious Problems With Direct Offline Processing

Post by peakae » Tue May 22, 2018 5:58 am

Why ?
Cubase 9.5 is a completely different install than Cubase 9.
While I find DOP to still be unacceptably bad, I don’t use it that often that it outweighs the other benefits in Cubase 9.5
The only way I could come to that conclusion, was to actually use Cubase 9.5 and find out for myself.
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Re: Serious Problems With Direct Offline Processing

Post by Romantique Tp » Tue May 22, 2018 5:02 pm

The Cubase 9.5.30 update has been released today. It should fix most Direct Offline Processing issues:
https://www.steinberg.net/en/newsandeve ... -4751.html

The DOP issues fixed should be the same as the ones listed for Nuendo 8.1.10 and 8.2.0, and possibly some undocumented fixes:
http://download.steinberg.net/downloads ... istory.pdf

Some additional info and tips on Direct Offline Processing:

  • If you do a lot of complex editing involving many audio events that were split, copied and rearranged, then it could be a good idea to go to the Preferences window, then Editing -> Audio and set "On Processing Shared Clips" to "Open Options Dialog". This allows you to choose if you want to create a new version of the file before applying offline processing, which helps make the results far more predictable, specially when time stretching, reverb and delay effects are involved.
  • Your project's "Edits" folder is automatically cleaned up when you close your project, meaning that the disk space usage is usually roughly the same as previous Cubase versions. If you make offline processing permanent, either by using the Audio menu option or by using the "Back up Project" function, then all edits associated with the selected audio events will be removed from the Edits folder when you close your project, when possible.
  • Nuendo's DOP has two additional features: Favorites and the ability to use FX Chain Presets. These are replacements for the batch processing features that have been exclusive to Nuendo for over 15 years. Cubase's version of DOP is otherwise identical, it simply has these two features disabled.

This thread has been nothing but unhelpful rants for a while, and also has a lot of outdated info, so I'll lock it now. If you would like to see something changed or added to Direct Offline Processing, then please make a feature request thread. If you're still having trouble with DOP, then please post on the Issues forum, preferably by following these instructions if possible:
viewtopic.php?f=253&t=107133
Every time someone says "it must be easy to add/fix", a programmer dies.

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