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East West Quantium Leap doesn't work on Windows 10

Posted: Sat Nov 26, 2016 4:12 pm
by Rachma
Can someone tell me why I can' install PLAY from EWQL and iLok manager on my computer since upgraded to Windows 10.

I have a Windows 10 64 bit and download PLAY 64 bit and iLok manager 64 bit but it says that there's a compatibility error.
Somone help please!

Thanks in advance.

Re: East West Quantium Leap doesn't work on Windows 10

Posted: Sun Nov 27, 2016 1:50 am
by Home Studio 87
Well I think tou have a "personal" problem but not related to win 10, cause I have 3 win 10 computer with iLok and Play software and all running well.......

Re: East West Quantium Leap doesn't work on Windows 10

Posted: Sun Nov 27, 2016 3:25 am
by Rachma
But I've tried on my main computer and my laptop, same results... gonna regive it a try tho. Maybe an update since win 10 came out?

Re: East West Quantium Leap doesn't work on Windows 10

Posted: Sun Nov 27, 2016 4:14 am
by Home Studio 87
all my computer are connected and so win updated with the latest.... look at your bios if you have "secure boot" enable if so you can disable it......

Re: East West Quantium Leap doesn't work on Windows 10

Posted: Sun Nov 27, 2016 4:33 am
by Rachma
I'm not a pro at computing, where can I find those "bios"?

Re: East West Quantium Leap doesn't work on Windows 10

Posted: Sun Nov 27, 2016 4:02 pm
by -steve-
Rachma wrote:Can someone tell me why I can' install PLAY from EWQL and iLok manager on my computer since upgraded to Windows 10.

I have a Windows 10 64 bit and download PLAY 64 bit and iLok manager 64 bit but it says that there's a compatibility error.
Somone help please!

Thanks in advance.
You're posting your question to the Steinberg forum, you should probably ask in an EWQL or ilok forum.

Re: East West Quantium Leap doesn't work on Windows 10

Posted: Mon Nov 28, 2016 12:04 am
by gravehill
EWQL does work with Win10. Pace iLok on the other hand is all about suckage.

Go to task manager, choose Services tab, scroll down until you find PaceLicenseDServices. if it's status is anything else but "running", right-click it and choose Start.

That should make it suck less, at least until you restart your computer.

Re: East West Quantium Leap doesn't work on Windows 10

Posted: Mon Nov 28, 2016 12:44 pm
by Rachma
@Steve I've already asked on EWQLforums, no good response, and iLok don't have forums
@grave Thanks alot, works like a charm ;)

Re: East West Quantium Leap doesn't work on Windows 10

Posted: Mon Nov 28, 2016 4:45 pm
by -steve-
That's great! Simple but non-obvious fix. We got some good forums over here. ;)