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Grande se update?

Posted: Tue Apr 07, 2015 12:13 am
by Rkmusic
I received the email for the activation code for the grand,when I enter the code all is good till the upgrade lincense part. Says there's nothing to upgrade from or something in that range,any ideas why am I missing something

Re: Grande se update?

Posted: Tue Apr 07, 2015 1:42 am
by Makumbaria
Are you trying to upgrade The Grand 3 SE to full version? Or it is something else? Can you be more specific?

Re: Grande se update?

Posted: Tue Apr 07, 2015 2:13 am
by Rkmusic
I guess it's an update sorry little confused...I just purchase cubase 8 in the box version It came with the grand se.So I went to steinberg website,to see what the price would be from the grand se to the full version,so I bought the 50$ update,I'm I missing something?

Re: Grande se update?

Posted: Tue Apr 07, 2015 2:29 am
by Makumbaria
But The Grand 3 Se is not included in Cubase (You have only a demo for it). It is a different license.

You have two options:

1. Contact Steinberg Shop (Asknet), explain the situation and ask for a refund
2. Buy The Grand 3 SE license and then you can use the other code to upgrade to full version.

Re: Grande se update?

Posted: Tue Apr 07, 2015 2:56 am
by Rkmusic
I wanted to buy it any way.do I lose money if I buy it (option 2)

Re: Grande se update?

Posted: Tue Apr 07, 2015 3:11 am
by Makumbaria
If you ask for a refund all money will be back.
If you decide to upgrade the price will be the same as for everyone.

Here is the link (look for The Grand 3 SE activation code):
http://www.steinberg.net/en/shop/access ... rials.html

Re: Grande se update?

Posted: Tue Apr 07, 2015 4:51 am
by Rkmusic
Ok thanks will do. So there's a difference between demos and se version of software,I'm guessing you get a limited time of demos and se you get strip down version of the product?

Re: Grande se update?

Posted: Tue Apr 07, 2015 5:53 am
by Makumbaria
Yes. SE is a lower or simple version (but with a permanent license). The full license will give you everything.

Remember to activate SE license BEFORE trying to upgrade to full version.

Re: Grande se update?

Posted: Thu Apr 09, 2015 12:20 am
by Rkmusic
Thanks for your help. All good now

Re: Grande se update?

Posted: Thu Apr 09, 2015 2:22 am
by Makumbaria
I'm glad to help.