installation groove agent 4

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fedder
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installation groove agent 4

Post by fedder » Thu Sep 04, 2014 7:14 am

Hi , I have downloaded the trial version of Groove Agent 4 - in the same path as the Halion - but I cannot
see the Groove Agent in the overview VST Instruments or anywhere else in Cubase.

Does anyone know, which are the most common mistakes when loading new vst instruments ??


Michael

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Chris Dobbs
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Re: installation groove agent 4

Post by Chris Dobbs » Fri Sep 05, 2014 2:21 pm

What operating system are you on? Do you see the GA4 trial license on your USB key in the eLicenser? Be sure to have installed the latest version from http://www.elicenser.net/en/latest_downloads.html Open the eLCC and run Maintenance, then Actions, Validate License Usage Periods.
Chris Dobbs
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ForyMakedon
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Re: installation groove agent 4

Post by ForyMakedon » Sun Sep 07, 2014 8:37 am

I Have A Problem, I install element 7 on my pc and activation work perfec .. Now I wanna install it on mac and it said i already use my activation code !!! how can i fixt this ?

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Chris Dobbs
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Re: installation groove agent 4

Post by Chris Dobbs » Tue Sep 09, 2014 2:50 pm

Is your problem with GA4? I think you may have meant to post this as a new topic.

You should be able to reinstall CE7 on the Mac, then go to your MySteinberg account and follow the instructions Reactivate there. If you have trouble with the reactivation, please email a support request from your MySteinberg account and include the new SeL number and your original activation code. Thank you.
Chris Dobbs
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Chris Dobbs
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Re: installation groove agent 4

Post by Chris Dobbs » Fri Nov 21, 2014 3:35 pm

So that others know, the solution to this issue was installing GA4 as a 32 bit plugin to have it be seen in a 32 bit host.
Chris Dobbs
Application Specialist
Steinberg US Support

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