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Error during log in

Posted: Wed Aug 08, 2018 12:46 am
by hipp0henk
Dear reader, when I try to log in to VST Transit Go, I get the following error message:
5ED4524B-B7A6-4D42-A4D1-E5D44FFA284F.png
(588.51 KiB) Not downloaded yet
Can anyone tell me how to register? I tried but can’t come thru. Kind regards.

Re: Error during log in

Posted: Wed Aug 08, 2018 3:52 am
by Spork
Hi,

sorry, a "Register Now" button is missing on that view. It's already fixed with version 1.0.2 which is coming soon. Meanwhile : Go the login-view (click to the upper-right corner) and hit the "Create Account" button. When the MySteinberg Site is visible, login with your MySteinberg account and a license of VST Transit Go will be registered to your account.

See you,
Michael.

Re: Error during log in

Posted: Wed Aug 08, 2018 5:45 am
by hipp0henk
Dear Michael, thanks for your reply. I have tried this but it doesn’t work. I still get the same error message. When I look at “my products” on my account page, Transit Go doesn’t show up. What am I doing wrong?

Re: Error during log in

Posted: Wed Aug 08, 2018 5:54 am
by Spork
... I've sent you a PM.
/Michael

Re: Error during log in

Posted: Thu Aug 16, 2018 9:18 am
by hipp0henk
Dear Michael,

I am now able to login and work on my iPad and my PC.
For me, we can consider this question as being solved.
Thanks again for your help!