Crashing after freeze

Post general topics related to Nuendo 8 here.
Post Reply
Robin Walsh
Member
Posts: 330
Joined: Thu Nov 15, 2012 9:13 am
Contact:

Crashing after freeze

Post by Robin Walsh » Fri Sep 21, 2018 2:56 pm

Plenty of crashing after freezing. I thought it was more common after freezing a VST instrument, but it's been happening here with just simple edits on a vocal track with Auto tune inserted.
Nuendo 10.02 - Windows 10 - i9 9900K - nVidia GeForce 1060 - RME Raydat - Amphion

Martin.Jirsak
Forum Elder
Posts: 17315
Joined: Sun Mar 20, 2011 3:52 pm
Contact:

Re: Crashing after freeze

Post by Martin.Jirsak » Fri Oct 19, 2018 7:41 pm

Hi,

Could you share a crash dump file, please?
Martin Jirsak
How to show notes of the chord/scale only
Cubase Training

Cubase Pro (last officially supported version all the time)
macOS (last update)

Robin Walsh
Member
Posts: 330
Joined: Thu Nov 15, 2012 9:13 am
Contact:

Re: Crashing after freeze

Post by Robin Walsh » Tue Oct 23, 2018 8:40 am

Hi Martin.

In the next few days I'll be doing a bunch of editing and freezing. I'll keep you posted to see if it's still happening after the last update.

Cheers,
Robin
Nuendo 10.02 - Windows 10 - i9 9900K - nVidia GeForce 1060 - RME Raydat - Amphion

Robin Walsh
Member
Posts: 330
Joined: Thu Nov 15, 2012 9:13 am
Contact:

Re: Crashing after freeze

Post by Robin Walsh » Mon Nov 12, 2018 1:50 pm

Still crashing after freezing Spectrasonics Keyscape. It's happened the whole day after doing edits then freeze.
Nuendo 10.02 - Windows 10 - i9 9900K - nVidia GeForce 1060 - RME Raydat - Amphion

Robin Walsh
Member
Posts: 330
Joined: Thu Nov 15, 2012 9:13 am
Contact:

Re: Crashing after freeze

Post by Robin Walsh » Mon Nov 12, 2018 6:08 pm

I've found that I can freeze a few instruments in the open project, but when I close the project Nuendo crashes
Nuendo 10.02 - Windows 10 - i9 9900K - nVidia GeForce 1060 - RME Raydat - Amphion

Martin.Jirsak
Forum Elder
Posts: 17315
Joined: Sun Mar 20, 2011 3:52 pm
Contact:

Re: Crashing after freeze

Post by Martin.Jirsak » Tue Nov 13, 2018 1:02 am

Hi,

Could you share the crash dump file, please?
Martin Jirsak
How to show notes of the chord/scale only
Cubase Training

Cubase Pro (last officially supported version all the time)
macOS (last update)

Robin Walsh
Member
Posts: 330
Joined: Thu Nov 15, 2012 9:13 am
Contact:

Re: Crashing after freeze

Post by Robin Walsh » Tue Nov 13, 2018 12:51 pm

Hi Martin,
Nuendo doesn't seem to be able to unload RAM when closing the project after big instruments are used. It just hangs and doesn't create a crash dump file. I physically have to close Nuendo in the task manager. This has been happening randomly over the last couple of days, but the last crash dump file created was on 7th of November.

I'm including the last 3 files - not sure if it'll help.

Best,
Robin
Attachments
Nuendo 8.2.10.198 64bit 2018.9.3 9.08.dmp
(996.42 KiB) Downloaded 43 times
Nuendo 8.2.10.198 64bit 2018.9.8 16.08.dmp
(933.06 KiB) Downloaded 48 times
Nuendo 8.3.0.259 64bit 2018.11.7 6.03.dmp
(837.91 KiB) Downloaded 48 times
Nuendo 10.02 - Windows 10 - i9 9900K - nVidia GeForce 1060 - RME Raydat - Amphion

Robin Walsh
Member
Posts: 330
Joined: Thu Nov 15, 2012 9:13 am
Contact:

Re: Crashing after freeze

Post by Robin Walsh » Tue Nov 13, 2018 12:53 pm

PS - the lock-up I've literally just had wasn't after a freeze. I was just editing two Keyscape keyboards and closed the project without freezing and Nuendo locked up..

No crash dump file created
Nuendo 10.02 - Windows 10 - i9 9900K - nVidia GeForce 1060 - RME Raydat - Amphion

Martin.Jirsak
Forum Elder
Posts: 17315
Joined: Sun Mar 20, 2011 3:52 pm
Contact:

Re: Crashing after freeze

Post by Martin.Jirsak » Tue Nov 13, 2018 3:28 pm

Hi,

The crash is in FabFilter Pro.
Martin Jirsak
How to show notes of the chord/scale only
Cubase Training

Cubase Pro (last officially supported version all the time)
macOS (last update)

Robin Walsh
Member
Posts: 330
Joined: Thu Nov 15, 2012 9:13 am
Contact:

Re: Crashing after freeze

Post by Robin Walsh » Tue Nov 13, 2018 3:53 pm

Thanks for the info Martin, but there are no crash dump files for what's happening here. I'm just editing at the moment before mixing. I don't have Fab Filter Pro running in this project.
Attachments
Screenshot (3).png
(68.73 KiB) Not downloaded yet
Nuendo 10.02 - Windows 10 - i9 9900K - nVidia GeForce 1060 - RME Raydat - Amphion

Martin.Jirsak
Forum Elder
Posts: 17315
Joined: Sun Mar 20, 2011 3:52 pm
Contact:

Re: Crashing after freeze

Post by Martin.Jirsak » Tue Nov 13, 2018 4:05 pm

Hi,

Are you really sure the plug-in has not been never used in the project? Does the project come from a Template by any chance? Do you use any 3rd part VST hosts like NI Komplete Kontrol, or NI Machine...?

Btw, it looks somehow similar to this (unused plug-in crashes after freeze).
Martin Jirsak
How to show notes of the chord/scale only
Cubase Training

Cubase Pro (last officially supported version all the time)
macOS (last update)

Robin Walsh
Member
Posts: 330
Joined: Thu Nov 15, 2012 9:13 am
Contact:

Re: Crashing after freeze

Post by Robin Walsh » Tue Nov 13, 2018 4:15 pm

Yes, it has been used, but has been removed (sometimes you have export quick Works-In-Progress :D )
No, no templates with any Fab Filter stuff
No, I do have NI, but not using Komplete Kontrol or Machine.

It seems to be the Spectrasonics stuff. Some of the pianos in Keyscape are big. Also, they say they don't support ASIO guard.

When the lock-up happens I can see in the Task Manager that Nuendo (unresponsive) is still hanging on to RAM...sometimes 8gig worth. It's really weird, because it's intermittent - happens about 75% of the time, but not always.

Martin, thank you so much for your time!!!

R
Nuendo 10.02 - Windows 10 - i9 9900K - nVidia GeForce 1060 - RME Raydat - Amphion

Martin.Jirsak
Forum Elder
Posts: 17315
Joined: Sun Mar 20, 2011 3:52 pm
Contact:

Re: Crashing after freeze

Post by Martin.Jirsak » Tue Nov 13, 2018 6:25 pm

The crash was really in FabFilter. So I would say FabFilter wasn't removed properly (completely) and later it crashed.
Martin Jirsak
How to show notes of the chord/scale only
Cubase Training

Cubase Pro (last officially supported version all the time)
macOS (last update)

Robin Walsh
Member
Posts: 330
Joined: Thu Nov 15, 2012 9:13 am
Contact:

Re: Crashing after freeze

Post by Robin Walsh » Tue Nov 13, 2018 7:24 pm

Thanks Martin!
Nuendo 10.02 - Windows 10 - i9 9900K - nVidia GeForce 1060 - RME Raydat - Amphion

Martin.Jirsak
Forum Elder
Posts: 17315
Joined: Sun Mar 20, 2011 3:52 pm
Contact:

Re: Crashing after freeze

Post by Martin.Jirsak » Fri Nov 16, 2018 11:06 am

Hi,

Could you try this approach, please?
Martin Jirsak
How to show notes of the chord/scale only
Cubase Training

Cubase Pro (last officially supported version all the time)
macOS (last update)

Robin Walsh
Member
Posts: 330
Joined: Thu Nov 15, 2012 9:13 am
Contact:

Re: Crashing after freeze

Post by Robin Walsh » Fri Nov 16, 2018 2:56 pm

Thanks Martin, I will do and report back!
Nuendo 10.02 - Windows 10 - i9 9900K - nVidia GeForce 1060 - RME Raydat - Amphion

Post Reply

Return to “General”

Who is online

Users browsing this forum: No registered users and 3 guests