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when is the next fix ?

Posted: Tue Apr 19, 2016 5:16 pm
by iRan
:twisted: I sent in couple of issues that were verified by the HALion team
exactly one year ago and still no updates there is no excuse for this once again
HALion left in the cold.. I will never buy another instrument from steinberg

this is just unbelievable :evil: :evil:

Re: when is the next fix ?

Posted: Sat Apr 30, 2016 12:14 pm
by iRan
Another Groove Agent library is out but no Halion libraries

Re: when is the next fix ?

Posted: Wed May 04, 2016 6:35 pm
by musicbeat
Yes, Steinberg does lag way behind on HALion updates.......it's a shame because I do love the synth! HALion can't get any love.......

Re: when is the next fix ?

Posted: Tue Jun 07, 2016 9:21 pm
by iRan
? No answer from Steinberg

Re: when is the next fix ?

Posted: Mon Jun 13, 2016 6:13 pm
by dmuckala
we're going on a year and a half since any updates. I can't load the vst3 version of Halion in any other daws that support vst3 because i just get a beachball. Should have known better

Re: when is the next fix ?

Posted: Tue Jun 14, 2016 1:36 pm
by Matthias Quellmann
Hi all,

Just to give you a heads-up, the next HALion iteration is already in the making. Although there is no confirmed release date yet, I can assure you that there will be some substantial new features and improvements that will answer long time feature requests as well as introduce completely new possibilities in HALion.

We are also investigating your reports about issues in other VST3 DAWs and are in touch with the companies to find solutions. As of today the issues seem not to be caused by HALion. As soon as we have more information to share, we will let you know.

Re: when is the next fix ?

Posted: Tue Jun 14, 2016 4:41 pm
by Niles
Matthias Quellmann wrote:Just to give you a heads-up, the next HALion iteration is already in the making. Although there is no confirmed release date yet, I can assure you that there will be some substantial new features and improvements that will answer long time feature requests as well as introduce completely new possibilities in HALion.
Sorry but the pitch it's worth nothing when you keep treating customers as if they don't exist between each release.
We always see Steinberg representatives participate here when there's a new version on the horizon and as soon as it is released you happily take out money and vanish until the next release is on the horizon.
Matthias Quellmann wrote:We are also investigating your reports about issues in other VST3 DAWs and are in touch with the companies to find solutions. As of today the issues seem not to be caused by HALion. As soon as we have more information to share, we will let you know.
So it took Steinberg over 2 years to get in touch with companies to solve an issue with a VST3 version of a Steinberg product so you can let your customers know at the end of the life cycle of the product what the issue was!?
That's classic Steinberg!

Re: when is the next fix ?

Posted: Tue Jun 14, 2016 5:13 pm
by Matthias Quellmann
Hi Niles,
I am sorry if you feel like not treated correctly or that your complaints are not being heard. There has been a lot going on since the release of HALion 5. We have developed and released Groove Agent 4, Retrologue 2 and also HALion 5.1 with bug fixes, workflow improvements and new features. In the last couple of month we invested a lot into the development of HALion 6. The forum and the feature request mentioned in it in particular have been a valuable input for the conceptualisation and direction of the future development. Unfortunately the issue that you reported in Studio One hasn't been addressed in the past. S1 is one of the DAWs that were included in our intitial quality assurance tests and at the time of the release everything was running perfectly in that version of S1. But you are totally right that one could expect from a company like Steinberg to pick up the phone and call another company in the same city (or invest 12 minutes to drive over there...) in order to solve the problem to the benefit for the customers. We have to admit that we messed this up by giving the issue only a low priority in our backlog.

Re: when is the next fix ?

Posted: Tue Jun 14, 2016 6:48 pm
by gmontano
Any chance that full MPE support is on the roadmap ala UVI Falcon to better use newer controllers like the linnstrument?

Re: when is the next fix ?

Posted: Wed Jun 15, 2016 12:44 pm
by maggie
Hello Matthias,

Thanks for the infos about HALion 6.

A publication with Cubase 9 would not be bad.

:mrgreen:

Re: when is the next fix ?

Posted: Wed Jun 15, 2016 3:23 pm
by Niles
Hello Matthias,

Thank you for the reply. You don't have to feel sorry for me, at the end of the day it's Steinberg reputation, not mine.

I don't doubt the dedication and innovation of the Steinberg instruments (hence the fact I use GA4 and Halion 5's VST2.4 version). However it seems very hard for Steinberg to also implement a solid update schedule after a major product release to iron out the issues and make a great product an even greater product.

Time will tell if the dedication after the Halion 6 release will be any different from previous Steinberg products. But to be honest as a long time Steinberg customer, I don't have very high expectations.

And for the record, back in 2012 Halion 4 had the same issue in Studio One 2 and it was never fixed. So QA might have missed it. There was a double point version of Studio One that worked with Halion's VST3 version, but that one was released a lot later than Halion 5 even later than 5.1.10. Also the VST3 version has the same issue in Reaper as in Studio One.

Re: when is the next fix ?

Posted: Mon Jun 20, 2016 12:02 pm
by iRan
Still no fixes !! like I said sent in issues they were verified over a year ago ..
is this the way its going to be wait for a new version ? HALion is the flag ship
instrument but Groove agent gets more attention, No excuse !!!

Re: when is the next fix ?

Posted: Sun Aug 28, 2016 9:19 pm
by iRan
Any word on a fix for the current version ?

Re: when is the next fix ?

Posted: Mon Aug 29, 2016 10:23 am
by Sentenced
Typical Steinberg.

Re: when is the next fix ?

Posted: Wed Aug 31, 2016 6:11 pm
by iRan
Well I been moving over to Komplete I pretty much given up,

Re: when is the next fix ?

Posted: Mon Sep 19, 2016 7:16 pm
by PeppaPig
iRan wrote:Well I been moving over to Komplete I pretty much given up,
I love the sound of Halion, but it crashes my Cubase session - unlike Kontact.

Re: when is the next fix ?

Posted: Tue Sep 20, 2016 9:58 pm
by iRan
Yes I love the sound, the content is really good, the features are beyond amazing,
Just seams left behind all the time, no 3rd party no add on's of any kind.
I sent in issues that were verified a year ago, still no fix updates.
Steinberg, thinks everything will be ok when they release the next version,
No good with out support, probably haft to pay for the next version.
I'm still waiting to use this version, wasting my money

Re: when is the next fix ?

Posted: Sun Oct 02, 2016 9:57 am
by Ivan_IGroK
2 years no update? steinberg this is no good work,
need fix 2 problem
surround panner postion dosnt save
save as to folder not work

Re: when is the next fix ?

Posted: Tue Oct 04, 2016 8:02 pm
by iRan
+1 fix the issues

Re: when is the next fix ?

Posted: Wed Oct 05, 2016 11:28 pm
by fenderchris
Forget about it and move to Kontakt.

I wasted my money too on what was really an unsupported product. No wonder there is almost no third party support for Halion. Just look at how they flock to Kontakt.

Re: when is the next fix ?

Posted: Thu Oct 06, 2016 1:29 pm
by Brian Roland
fenderchris wrote:Forget about it and move to Kontakt.

I wasted my money too on what was really an unsupported product. No wonder there is almost no third party support for Halion. Just look at how they flock to Kontakt.
Interesting...I got my money's worth out of H5 before I even purchased a key (Some $200ish dollars for H5 in a promo deal they were running...I had already grossed $1,200 from the H5 generated project)...while it was still in Trial period! Fell in love and ordered it well before the trial ran out.

It's a really powerful instrument that's interesting and inspirational to soundscape with. It's very well put together and comes with quite a nice pallet of base samples and layers to work with. Tons of example patches to 'learn from'. For surround sound projects there's nothing else on the market quite like it in terms of how fast and easy it is to create (with Cubase) then pretty much drag and drop in lush 7 and 8 channel samples.

I've discovered that unless I'm super strapped for time I rarely need to go hunting for expensive 'third party libraries'. I can usually set aside some time to 'build my own' using the included content...quite often starting with an existing base patch and making a few minor tweaks. If I do need a super realistic acoustical third party instrument library with 200 articulations and 27 velocity layers in a hurry...I can always buy the library and use their included 'free player'.

H5 is Well worth the money if one actually digs in and uses it :) Sometimes we get consumed with what is NOT on the table, and miss out on all the great stuff that IS.

It's not for everyone....that's why they have trial versions.

I've already set aside budget for H6. It's going to be EXCELLET!

Re: when is the next fix ?

Posted: Thu Oct 06, 2016 4:36 pm
by fenderchris
Brian Roland wrote:
fenderchris wrote:Forget about it and move to Kontakt.

I wasted my money too on what was really an unsupported product. No wonder there is almost no third party support for Halion. Just look at how they flock to Kontakt.
Interesting...I got my money's worth out of H5 before I even purchased a key (Some $200ish dollars for H5 in a promo deal they were running...I had already grossed $1,200 from the H5 generated project)...while it was still in Trial period! Fell in love and ordered it well before the trial ran out.

It's a really powerful instrument that's interesting and inspirational to soundscape with. It's very well put together and comes with quite a nice pallet of base samples and layers to work with. Tons of example patches to 'learn from'. For surround sound projects there's nothing else on the market quite like it in terms of how fast and easy it is to create (with Cubase) then pretty much drag and drop in lush 7 and 8 channel samples.

I've discovered that unless I'm super strapped for time I rarely need to go hunting for expensive 'third party libraries'. I can usually set aside some time to 'build my own' using the included content...quite often starting with an existing base patch and making a few minor tweaks. If I do need a super realistic acoustical third party instrument library with 200 articulations and 27 velocity layers in a hurry...I can always buy the library and use their included 'free player'.

H5 is Well worth the money if one actually digs in and uses it :) Sometimes we get consumed with what is NOT on the table, and miss out on all the great stuff that IS.

It's not for everyone....that's why they have trial versions.

I've already set aside budget for H6. It's going to be EXCELLET!
I'm sure you are right. I just find myself always gravitating towards Kontakt. The idea of trying get back into H5 just does not excite me.

Re: when is the next fix ?

Posted: Thu Oct 06, 2016 6:07 pm
by hodshonf
i just got H5 for $200.

i love it.

i can't bring myself to go the Kontakt route.

seems too strong-arm-ish to me.

as it stands H5 is pretty danged amazing! plus the UI is exactly how i think coming from a 3D CAD background.

but i am only now coming into it.

for what i spent compared to what i would have to spend for Komplete/Kontact (full) - no comparison.

Re: when is the next fix ?

Posted: Fri Oct 07, 2016 12:15 pm
by iRan
I love HALion too its great instrument .
but thats not the issue, there has been no support for it
no fixes for over a year no new content,
I can't use it

Re: when is the next fix ?

Posted: Fri Oct 07, 2016 2:48 pm
by hodshonf
i guess i can't speak to the lack of support, other than the 2 recent support requests i've submitted with no answer.

i did get an email asking me to complete a survey about my customer experience.

pretty funny in that i have no customer experience with my 2 requests.

i'm a low level synth/sample user, so H5's current state is enough for me.
most of my stuff is tracked guitar, bass, and voice.

but i can imagine users who depend on this type of instrument day in day out getting upset.

Halion 6 looks like it might make NAMM 2017.

so, other options that i see:

MOTU Mach 5
UVI Falcon
Komplete

all 3 very expensive, especially Komplete - that looks like a huge hole ($$$) i'd rather not peer into.

what is everyone looking into as an alternative to Halion?

- i still can't get the HSO trial to run properly.