Unable to re-Activate cuase 9 LE with e-Licencer

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AngusB
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Joined: Sun Jul 26, 2020 7:35 pm
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Unable to re-Activate cuase 9 LE with e-Licencer

Post by AngusB »

So i try to re-active my Cubase 9 LE , i managed to re-activate it before and now somehow the Cubase request to reactivate it .
so i go to to the software e-Licencer and get the code from registration i copy the serial number and past it to the Steinberg site where you re-activate the software and get new code

i receive in this site the next error :

" This e-Licenser number has already been registered by another user "
2.JPG
(19.33 KiB) Not downloaded yet
*** i have the last version of e-Licenser *** i tried to reinstall it still same issue

when i try to maintenance the software or repair i receive the next error
1.JPG
(36.04 KiB) Not downloaded yet
* i have the last version of e-Licenser *
* i uninstall all cubase software and e-Licenser and installed again *


i sent mails to Steinberg opened ticket no response.. worst customer service i had ever seen!

worst way to re-active software , i dont know whey they still use this stuiped mechanism of serial licences .

can anyone assist ?

Martin.Jirsak
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Joined: Sun Mar 20, 2011 3:52 pm
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Re: Unable to re-Activate cuase 9 LE with e-Licencer

Post by Martin.Jirsak »

Hi and welcome,

To me it looks like you are logged in with different credentials than you are using for the Cubase LE 9 license.
Martin Jirsak
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