Cubase 9.5.2 Pro - Freezes on mixdown

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method1
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Re: Cubase 9.5.2 Pro - Freezes on mixdown

Post by method1 » Wed Apr 18, 2018 12:05 pm

Martin.Jirsak wrote:
Wed Apr 18, 2018 6:25 am
Hi,

By any chance, do you use any plug-in(s) on your Stereo Out/Master Channel, guys? Could you try to Bypass/Remove it, for a test?
This happens just exporting an audio clip, no plugins used in the projects.
Mac Pro 12 core 3.46GHZ
32GB Ram
High Sierra 10.13.4
Cubase 9.5.20
Metric Halo LIO-8 / Lynx Hilo

timber
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Re: Cubase 9.5.2 Pro - Freezes on mixdown

Post by timber » Wed Apr 18, 2018 12:24 pm

method1 wrote:
Wed Apr 18, 2018 12:05 pm
Martin.Jirsak wrote:
Wed Apr 18, 2018 6:25 am
Hi,

By any chance, do you use any plug-in(s) on your Stereo Out/Master Channel, guys? Could you try to Bypass/Remove it, for a test?
This happens just exporting an audio clip, no plugins used in the projects.
Same for me.

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Re: Cubase 9.5.2 Pro - Freezes on mixdown

Post by BEZIK » Mon Apr 23, 2018 1:52 pm

Hi,

I have the same problem with mixdown without realtime...:-( Does anyone know how to fix it?

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Re: Cubase 9.5.2 Pro - Freezes on mixdown

Post by Martin.Jirsak » Mon Apr 23, 2018 3:34 pm

BEZIK wrote:
Mon Apr 23, 2018 1:52 pm
I have the same problem with mixdown without realtime...:-( Does anyone know how to fix it?
Hi and welcome,

Are you sure it's the same?Isn't just the progress-bar frozen? That's another issue.

Could you add more details about your specification, please? Are you also on macOS 10.13.4?
Martin Jirsak
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Re: Cubase 9.5.2 Pro - Freezes on mixdown

Post by stevefoxon » Tue Apr 24, 2018 9:01 am

I created a ticket for this under my account, and it got marked as solved before they even bothered to contact me. Great support Steinberg....

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Re: Cubase 9.5.2 Pro - Freezes on mixdown

Post by wissbaum » Thu Apr 26, 2018 3:09 pm

Just FYI I'm getting the same issues in three different studios with Nuendo 8.1 and OSX 10.13.4.
It does not happen with Nuendo 8.1 and 10.12 in the fourth studio.

method1
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Re: Cubase 9.5.2 Pro - Freezes on mixdown

Post by method1 » Thu Apr 26, 2018 3:22 pm

I think it's likely OS related, having the same problem with all cubase versions from 8.5 - 9.5.21 on the latest High Sierra.
Mac Pro 12 core 3.46GHZ
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High Sierra 10.13.4
Cubase 9.5.20
Metric Halo LIO-8 / Lynx Hilo

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Re: Cubase 9.5.2 Pro - Freezes on mixdown

Post by stevefoxon » Thu Apr 26, 2018 3:40 pm

For info, I finally had contact from Steinberg and they said that a few internal reports have been submitted and that the relevant department is working to trying and find a solution as soon as possible.

method1
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Re: Cubase 9.5.2 Pro - Freezes on mixdown

Post by method1 » Thu Apr 26, 2018 3:41 pm

stevefoxon wrote:
Thu Apr 26, 2018 3:40 pm
For info, I finally had contact from Steinberg and they said that a few internal reports have been submitted and that the relevant department is working to trying and find a solution as soon as possible.
Good to know, thanks.
Mac Pro 12 core 3.46GHZ
32GB Ram
High Sierra 10.13.4
Cubase 9.5.20
Metric Halo LIO-8 / Lynx Hilo

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Re: Cubase 9.5.2 Pro - Freezes on mixdown

Post by rodderco » Fri Apr 27, 2018 10:16 am

Same for me. I removed Ozone 9 off the master and got a successful result. Now it won't mixdown with any and all master plugins off.

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Re: Cubase 9.5.2 Pro - Freezes on mixdown

Post by TheKMan » Sun May 20, 2018 2:24 am

I've got the same problem with Elements 9.5.21 and 8.0.40 (I upgraded thinking it would fix it).

Export was fine until I upgraded to High Sierra. Now it does what everyone above is saying with the computer freezing every few seconds and slowing everything down.

Macbook Pro 2012, i7 2.9GHz, 16GB memory.

Good to hear they're looking in to it ... hopefully a patch will be out soon.

method1
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Re: Cubase 9.5.2 Pro - Freezes on mixdown

Post by method1 » Tue May 22, 2018 3:13 pm

I can confirm that the problem unfortunately persists in 9.5.30.
Mac Pro 12 core 3.46GHZ
32GB Ram
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Cubase 9.5.20
Metric Halo LIO-8 / Lynx Hilo

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Re: Cubase 9.5.2 Pro - Freezes on mixdown

Post by stevefoxon » Tue May 22, 2018 3:42 pm

method1 wrote:
Tue May 22, 2018 3:13 pm
I can confirm that the problem unfortunately persists in 9.5.30.
Well that's annoying.

method1
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Re: Cubase 9.5.2 Pro - Freezes on mixdown

Post by method1 » Tue May 22, 2018 3:46 pm

There's an improvement - offline bounces were pushing CPU to 1000%+ on previous version, .30 seems to be topping out at 600-700%, but still enough to freeze the system during exports.

EDIT:

Spoke to soon, just had a 1200% cpu spike during export.
Mac Pro 12 core 3.46GHZ
32GB Ram
High Sierra 10.13.4
Cubase 9.5.20
Metric Halo LIO-8 / Lynx Hilo

timber
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Re: Cubase 9.5.2 Pro - Freezes on mixdown

Post by timber » Fri May 25, 2018 1:12 pm

For some reason the problem no longer occurs for me with 9.5.30. At least not for the three offline bounces I did.

method1
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Re: Cubase 9.5.2 Pro - Freezes on mixdown

Post by method1 » Sun May 27, 2018 12:11 am

An update on 9.5.30

This is actually worse for me than the previous version.

I do on average 50-60 offline bounces in an average workday, the cpu overload / freeze is still very much present, occasionally it will be fine, but more often there's a problem - however it is now also manifesting a much more extreme problem.

Three times today, offline renders failed to complete, and froze the computer to the point that I had to manually shut down, as the system was unresponsive for over 10 minutes each time. When going back to check the files, they had only been partially exported, so the freeze occurred mid bounce.

I gave it a fair test for a few days, have to revert back to real-time bounces for now and I'm considering going back to Pro-Tools.

I really hope Steinberg can sort this out!
Mac Pro 12 core 3.46GHZ
32GB Ram
High Sierra 10.13.4
Cubase 9.5.20
Metric Halo LIO-8 / Lynx Hilo

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Re: Cubase 9.5.2 Pro - Freezes on mixdown

Post by Bodegaempire » Wed May 30, 2018 5:38 am

I can second that everything was fine on 9.5.2 before I updated to High Sierra, now I'm getting freezes every 20-30 sec or so, with mixdowns taking maybe 20% longer to bounce in general.
OSX 10.14.3; Cubase 9.5.41
2011 Macbook Pro w/16GB ram
2015 iMac 21.5" i7
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Re: Cubase 9.5.2 Pro - Freezes on mixdown

Post by Vinylizor » Fri Jun 01, 2018 5:36 pm

Suffering this on 9.5.30 still.
C10.5
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Core Audio driver
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OSX 10.14

Bodegaempire
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Re: Cubase 9.5.2 Pro - Freezes on mixdown

Post by Bodegaempire » Wed Jun 13, 2018 12:05 am

10.13.5 still shows the same problem, on my system at least.
OSX 10.14.3; Cubase 9.5.41
2011 Macbook Pro w/16GB ram
2015 iMac 21.5" i7
RME Babyface; MOTU Traveler, UAD-2 Satellite Thunderbolt

Bodegaempire
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Re: Cubase 9.5.2 Pro - Freezes on mixdown

Post by Bodegaempire » Wed Jun 13, 2018 8:55 pm

I opened up a ticket with US support, who seem to be taking it seriously. If I hear anything I'll post here.
OSX 10.14.3; Cubase 9.5.41
2011 Macbook Pro w/16GB ram
2015 iMac 21.5" i7
RME Babyface; MOTU Traveler, UAD-2 Satellite Thunderbolt

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Re: Cubase 9.5.2 Pro - Freezes on mixdown

Post by east49 » Mon Jun 18, 2018 6:11 am

Same Issue on the MBOX 3 audio interface. I have to unplug then replug the interface.
CUBASE ELEMENTS 10.0.5 | MACBOOK PRO 13 INCH MID-2012 2.5GHz 8GB RAM 750GB SSHD MAC OS HIGH SIERRA 10.14.2 | AVID MBOX 3 VERSION 1.2.13 FIRMWARE 1.0.8 | AKAI MPD232 MPK MINI II

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Re: Cubase 9.5.2 Pro - Freezes on mixdown

Post by east49 » Mon Jun 18, 2018 6:13 am

Bodegaempire wrote:
Wed Jun 13, 2018 8:55 pm
I opened up a ticket with US support, who seem to be taking it seriously. If I hear anything I'll post here.
Whew, I even had to create a post about this also. I wasn't too sure if I was the only one going thru this issue. :D
CUBASE ELEMENTS 10.0.5 | MACBOOK PRO 13 INCH MID-2012 2.5GHz 8GB RAM 750GB SSHD MAC OS HIGH SIERRA 10.14.2 | AVID MBOX 3 VERSION 1.2.13 FIRMWARE 1.0.8 | AKAI MPD232 MPK MINI II

timber
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Re: Cubase 9.5.2 Pro - Freezes on mixdown

Post by timber » Tue Jun 19, 2018 9:35 am

timber wrote:
Fri May 25, 2018 1:12 pm
For some reason the problem no longer occurs for me with 9.5.30. At least not for the three offline bounces I did.
Scratch this last remark. Just had a project freeze up on me again upon offline mixdown. I can't exactly say what kind of projects do this but the bigger they get, the more likely this happens. Must be a hard nut to crack for Steinberg. My guess is that it's related to High Sierra as well. What a bummer.

Martin.Jirsak
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Re: Cubase 9.5.2 Pro - Freezes on mixdown

Post by Martin.Jirsak » Tue Jun 19, 2018 12:29 pm

timber wrote:
Tue Jun 19, 2018 9:35 am
timber wrote:
Fri May 25, 2018 1:12 pm
For some reason the problem no longer occurs for me with 9.5.30. At least not for the three offline bounces I did.
Scratch this last remark. Just had a project freeze up on me again upon offline mixdown. I can't exactly say what kind of projects do this but the bigger they get, the more likely this happens. Must be a hard nut to crack for Steinberg. My guess is that it's related to High Sierra as well. What a bummer.
Hi,

If you are on macOS 10.13.4, you are probably facing this issue.
Martin Jirsak
How to show notes of the chord/scale only
Cubase Training

Cubase Pro (last officially supported version all the time)
macOS (last update)

VVolverine
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Re: Cubase 9.5.2 Pro - Freezes on mixdown

Post by VVolverine » Tue Jun 19, 2018 1:00 pm

I have the same issue using 9.5.30 (Elements) and an up-to-date iMac running Sierra 10.13.5.

Regards,
VVolverine

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