Cubase hangs during start-up

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zzjrh7
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Cubase hangs during start-up

Post by zzjrh7 » Sun Nov 19, 2017 9:08 pm

I just installed a large system update from MS (Win 10 V1709) and now Cubase hangs during the start-up process. It invokes Windows Installer during the VST Audio System initialization and then hangs. Please see attached gif file. Has anyone else encountered this problem ?

Thanks!
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Cubase Error.GIF
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Martin.Jirsak
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Re: Cubase hangs during start-up

Post by Martin.Jirsak » Mon Nov 20, 2017 10:59 am

Hi,

Make sure your Audio Device Driver is installed and up-to-date. What Audio Device do you use?

Make sure the eLCC is up-to-date, please.
Martin Jirsak
How to show notes of the chord/scale only
Cubase Training

Cubase Pro (last officially supported version all the time)
macOS (last update)

zzjrh7
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Re: Cubase hangs during start-up

Post by zzjrh7 » Mon Nov 20, 2017 3:36 pm

I have a Steinberg UR 824. I will do as you suggest and down load the latest USB driver. My eLCC is up to date.

Thanks.....

Graham Scholes
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Re: Cubase hangs during start-up

Post by Graham Scholes » Mon Nov 20, 2017 9:22 pm

Hi.
I had a similar problem installing 9.5, with it hanging every time part way through..
I did as was suggested above, updating audio drivers and reinstalling UR44 drivers and it then worked first time.
Many thanks Martin for the tip.

Often the answer is simple when your pointed in the right way :)

Regards
Graham

JaggieAnim
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Re: Cubase hangs during start-up

Post by JaggieAnim » Mon May 06, 2019 10:57 pm

I have the same exact problem only i’ve tried updating everything (all drivers up to date, e-licenser etc...)
Also I’ve upgraded to AI 10 and the same exact problem persists, I have a UR22-mkII.
Please help!

Martin.Jirsak
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Re: Cubase hangs during start-up

Post by Martin.Jirsak » Tue May 07, 2019 9:22 am

Hi,

Try to start Cubase as Administrator. Maybe you have no permission (when starting with user permission) to install the driver.

Try to unplug your UR22mkII and start Cubase. Does it help? If yes, plug UR22MKII back and start Cubase.

But I wonder... The system shouldn't install the driver, when you have installed it manually.

Maybe you can try to uninstall the driver, restart computer, install the driver, restart computer, start Cubase.
Martin Jirsak
How to show notes of the chord/scale only
Cubase Training

Cubase Pro (last officially supported version all the time)
macOS (last update)

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