Sampler Track makses my cubase9.5 crash

Use this forum for an overview of issues and to report new ones.
Post Reply
valeryshpo
New Member
Posts: 9
Joined: Thu Nov 16, 2017 10:09 pm
Contact:

Sampler Track makses my cubase9.5 crash

Post by valeryshpo » Thu Nov 16, 2017 10:17 pm

hey guys
just updated to cubase 9.5
everything works perfectly exacpt the Sampler Track. when ever i drag a file on the sampler track. my cubase crashes.
any ideas what i should do?
big thanks
val
Attachments
23730746_10155852630979609_728683825_o.jpg
(236.2 KiB) Not downloaded yet

Martin.Jirsak
Forum Elder
Posts: 18631
Joined: Sun Mar 20, 2011 3:52 pm
Contact:

Re: Sampler Track makses my cubase9.5 crash

Post by Martin.Jirsak » Mon Nov 20, 2017 11:45 am

Hi and welcome,

Could you share the crash dump file, please?
Martin Jirsak
How to show notes of the chord/scale only
Cubase Training

Cubase Pro (last officially supported version all the time)
macOS (last update)

blinkofani
Junior Member
Posts: 92
Joined: Mon Nov 06, 2017 3:58 am
Location: Quebec, Canada
Contact:

Re: Sampler Track makses my cubase9.5 crash

Post by blinkofani » Mon Nov 20, 2017 12:45 pm

In my case, trashing the prefs and rebuilding a new template solved this problem.

Blink
27’’ iMac i5 w/24gb ram, macOS10.14.6, Cubase Artist 10.0.20, Logic Pro 10.4.7, PT 2019.10, UA Arrow, UAD Satellite Quad, Genelec 8040a, Komplete 8, Omnisphere, Korg Legacy Collections, Waves Studio Classic Collection & Dave Clarke EMP. Korg Z1ex, Gibson LP Classic, Fender Telecaster.

valeryshpo
New Member
Posts: 9
Joined: Thu Nov 16, 2017 10:09 pm
Contact:

Re: Sampler Track makses my cubase9.5 crash

Post by valeryshpo » Sun Nov 26, 2017 8:57 am

hey guys thanks for the answer
for some reason it doesn't allow me to add the DMP file
(ERROR Invalid file extension: Cubase 9.5.0.55 64bit 2017.11.26 9.53.dmp)
any ideas?

i tried to trash my prefs and making a new template (still crashed when ever i opened the sampler track

Martin.Jirsak
Forum Elder
Posts: 18631
Joined: Sun Mar 20, 2011 3:52 pm
Contact:

Re: Sampler Track makses my cubase9.5 crash

Post by Martin.Jirsak » Sun Nov 26, 2017 9:22 am

You mean add the DMP file here on the forum?

Share it via Dropbox or similar, please.
Martin Jirsak
How to show notes of the chord/scale only
Cubase Training

Cubase Pro (last officially supported version all the time)
macOS (last update)

valeryshpo
New Member
Posts: 9
Joined: Thu Nov 16, 2017 10:09 pm
Contact:

Re: Sampler Track makses my cubase9.5 crash

Post by valeryshpo » Sun Nov 26, 2017 12:21 pm

found something.
i deleted all my plugins from my plugin manger.
and start to add them back.
all useless free plugins or any free trail/demo plugsins i didnt use. i just deleted
and walla. it works.
didnt crash yet :shock:

Martin.Jirsak
Forum Elder
Posts: 18631
Joined: Sun Mar 20, 2011 3:52 pm
Contact:

Re: Sampler Track makses my cubase9.5 crash

Post by Martin.Jirsak » Sun Nov 26, 2017 5:10 pm

Great!
Martin Jirsak
How to show notes of the chord/scale only
Cubase Training

Cubase Pro (last officially supported version all the time)
macOS (last update)

User avatar
Benjarost
New Member
Posts: 15
Joined: Tue Nov 28, 2017 9:40 am
Contact:

Re: Sampler Track makses my cubase9.5 crash

Post by Benjarost » Tue Nov 28, 2017 10:03 am

Hello everyone !
I'm Benjamin. I'm a sound designer and a user of the great Cubase workstation.
Lately I have updated my version from 9.0 to 9.5.
And unfortunely I've got the same issue as valeryshpo.
Sampler track works well on the 9 version. But it crashes when I drop a wave (into the lower zone) on the 9.5.
I have realized that when I create a sampler track on 9.5, I don't have the same shape in the lower zone as on v9..
I mean, on the v9, I can see the piano roll and all the buttons in grey before to drag a sample. But on the 9.5 version I just have the text saying "drag&drop a wave or a midi here." (No sampler track in grey behind the text)
Does it normal ? or maybe a new interface of 9.5. (I want to make sure from you first)
Still it crashes when drag&drop a file. :(
valeryshpo, you said to deleted all plug ins from plug in manager and add them back fixed your issue. Can you tell me the procedure ?
Thanks to you guys for your help.
Windows 7 ; Intel I7-6700K 4GHz ; 32GB RipJaws V
RME Multiface II PCi ; Yamaha HS7
Cubase 9.5.2 ; NI Komplete 10 ; Orchestral Tools
4 Samsung 850 pro SSD

Martin.Jirsak
Forum Elder
Posts: 18631
Joined: Sun Mar 20, 2011 3:52 pm
Contact:

Re: Sampler Track makses my cubase9.5 crash

Post by Martin.Jirsak » Tue Nov 28, 2017 10:44 am

Hi,

Could you share (via Dropbox or similar) the crashlog file, please?
Martin Jirsak
How to show notes of the chord/scale only
Cubase Training

Cubase Pro (last officially supported version all the time)
macOS (last update)

valeryshpo
New Member
Posts: 9
Joined: Thu Nov 16, 2017 10:09 pm
Contact:

Re: Sampler Track makses my cubase9.5 crash

Post by valeryshpo » Tue Nov 28, 2017 8:01 pm

hey benjarost
let me try to help you out
1) first go to plug in manger . and remove all folders you sync your plugins
located in : Studio - Plug-in manger
2) i removed alllll my plugins . (by removing folders in the vst 2 plugin path settings)
also by uninstalling ones i really didn't need in my windows (of course i didn't delete all the plugins i use)
3)i restarted the cubase then i restarted my computer (just because i felt i needed to)
4) opened cubase 9.5 after restart and i checked again in the plugin manger to be sure no folders (vst folders and etc...)
are NOT synced YET to my - vst plugins path settings
5) check the sampler track and it worked for me,
if you start to add back plugins. make sure to check if the sampler doesnt crash again on a specific plugin update
6) i tried so many things before i did this. and nothings solved it except this weird solution (reinstalling cubase, changing my BIOS options, optimizing my computer for sound purpose only, and soooooo many things i dont even remember cause it drove me crazy... everything worked well. just not the sampler track)
hope it helps you :D
i have a feeling there is a better solution then mine.

P.S santa steinberg if you hear me over there, i was good boy all year . if you feel like gifting me this year. Absolute 3 is simply going to be perfect <3
Last edited by valeryshpo on Wed Nov 29, 2017 10:31 am, edited 1 time in total.

User avatar
Benjarost
New Member
Posts: 15
Joined: Tue Nov 28, 2017 9:40 am
Contact:

Re: Sampler Track makses my cubase9.5 crash

Post by Benjarost » Wed Nov 29, 2017 9:46 am

You can bless Santa steinberg and you will surely well award this year !
Because I did what you have adviced and thank you so much it worked !
If I may go further when I was doing the manipulation, I have realized that an instance named "sampler track" were mentioned into the Vsti's list of the the plug-in manager. And yes the link to the vst files were too generic (and it resulted many black listed dll)
As you said I removed the links and add links to the vst I'm supposed to use, refreshed and rescaned. restarted the software (yeah I also felt myself it was something to do so ^^).
And when I tried to work with the sampler track, I screamed a big yeah ! Because it was working ! (this tool is very usefull for my sound design work).
I can't imagine how many tries you've done before to find that salvation and I really thank you for that !

Well done !
Windows 7 ; Intel I7-6700K 4GHz ; 32GB RipJaws V
RME Multiface II PCi ; Yamaha HS7
Cubase 9.5.2 ; NI Komplete 10 ; Orchestral Tools
4 Samsung 850 pro SSD

valeryshpo
New Member
Posts: 9
Joined: Thu Nov 16, 2017 10:09 pm
Contact:

Re: Sampler Track makses my cubase9.5 crash

Post by valeryshpo » Wed Nov 29, 2017 9:57 am

glad it helped :DD

marcelorivera
New Member
Posts: 8
Joined: Fri Feb 20, 2015 10:57 am
Location: Brazil
Contact:

Sampler Track makses my cubase9.5 crash

Post by marcelorivera » Sun Feb 17, 2019 5:25 am

Please help me solve this I can never use sample track cubase.9.5 a program that has a fairly high cost that does not work Trash
Attachments
ERRO.jpg
(305.23 KiB) Not downloaded yet

marcelorivera
New Member
Posts: 8
Joined: Fri Feb 20, 2015 10:57 am
Location: Brazil
Contact:

Re: Sampler Track makses my cubase9.5 crash

Post by marcelorivera » Sun Feb 17, 2019 3:44 pm

GO THERE VST PLUG-IN OR PRESS THE F4 KEYBOARD. DELETE THESE TWO FOLDER VSTPLUGINS AND STEINBERGVSTPLUGINS. AFTER DATE AND ABRI CUBASE AGAIN. RUN NORMALLY. AND ANOTHER THING OPENS WELL FASTER.
Attachments
RESOLVER.jpg
(196.41 KiB) Not downloaded yet

Robert Donithan
Junior Member
Posts: 192
Joined: Mon Dec 12, 2016 4:44 pm
Contact:

Re: Sampler Track makses my cubase9.5 crash

Post by Robert Donithan » Sat Jul 20, 2019 2:58 pm

valeryshpo wrote:
Wed Nov 29, 2017 9:57 am
glad it helped :DD
Is there anyway that you could translate what Benjarost said?...thanks

Post Reply

Return to “Issues”

Who is online

Users browsing this forum: No registered users and 1 guest