eLicenser Issue After Windows 10 Update

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screentan
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eLicenser Issue After Windows 10 Update

Post by screentan »

I ran the Windows 10 Creators Update yesterday and now my Cubase 9 won't load. It says "Soft-eLiceneser doesn't have enought permissions to run properly. Please run LCC to fix this problem." What is the LCC? Also the message has two typos so should I be suspicious?
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MrSoundman
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Re: eLicenser Issue After Windows 10 Update

Post by MrSoundman »

This happens after each of the major Windows 10 updates. Just run the eLicenser Control Center "as Administrator" -- right-click and select More > Run as Administrator. You only need to do that once. LCC was the former name of the eLicenser Control Centre.
Windows 10 • Cubase 11.0.0 • WaveLab 10.0.40 • SpectraLayers 7.0.20 • HALion 6.4.10 • Groove Agent 5.0.30 • Midex

George73
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Re: eLicenser Issue After Windows 10 Update

Post by George73 »

hi! i have the same problems after windows 10 update... i did that you said and nothing happens. then i delete elicenser and i download the latest one,i activated it, but the problems are still there. Is there anything else to do; thanks George

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MrSoundman
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Re: eLicenser Issue After Windows 10 Update

Post by MrSoundman »

Log a support ticket via MySteinberg.
Windows 10 • Cubase 11.0.0 • WaveLab 10.0.40 • SpectraLayers 7.0.20 • HALion 6.4.10 • Groove Agent 5.0.30 • Midex

OrangeRecords
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Re: eLicenser Issue After Windows 10 Update

Post by OrangeRecords »

just, for information only. .I read about the problems with win 10 all over, they ruin work, make chrashes, and freeze fo programs, You cannot do real work anymore with Win 10 .Please ! someone give us a now O.S win will forever be a Beta software .

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Ed Doll
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Re: eLicenser Issue After Windows 10 Update

Post by Ed Doll »

We have an article on this topic here: https://helpcenter.steinberg.de/hc/en-u ... -eLicenser
Ed Doll, Support Manager
Steinberg Media Technologies GmbH
Hamburg, Germany

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wanderer
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Re: eLicenser Issue After Windows 10 Update

Post by wanderer »

This might be of help. Had this problem myself: cubase would not launch and eLicenser got stuck on maintenance. Tried uninstalling old and installing latest version of eLicenser. Still had problems. Turns out windows update had installed a microsoft driver for the usb 3 port. Uninstalled this and installed the manufacturers latest usb 3 driver. Then installed eLicenser and [important] run as admin and did maintenance successfully. Been rock solid ever since.
I do now dread windows [10] updates every 6 months and I am always nervous about cubase annual 0.5 updates as well. I wish these system glitches could be ironed out by having some sort of agreed protocol between microsoft and steiny ....
Best of luck - I know how you feel.
Primary: Desktop - Mobo ASUS Prime Z490A. CPU Intel i9-10900K. Intel UHD Graphics 630. 32GB RAM.
Windows 10 Home [1909].
{Secondary: ASUS A53 Laptop. Intel Core i7 2670M. Intel HD Graphics 3000. Windows 10 Home [1909].}
Cubase Pro 10.0.60; Cubase Pro 10.5.20; Wavelab Pro 10.0.40; Halion 6.4; Groove Agent 5.0.20

Durvo1
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Re: eLicenser Issue After Windows 10 Update

Post by Durvo1 »

Could you tell me the usb info windows indtalled so I can uninstall it please? Its screwed all my software not just cubase🤬

James9238
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Re: eLicenser Issue After Windows 10 Update

Post by James9238 »

I am having the same problems and it seems to be caused my a win update that makes my USB ports not function properly. How did you figure out about the driver updates on your USB ports?

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