Grace Period - Am I eligible for a free Cubase update?

Interested in Cubase Pro 9, Cubase Artist 9 or Cubase Elements 9? Having questions regarding the update or upgrade to the latest version? Please post here!
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Ed Doll
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Grace Period - Am I eligible for a free Cubase update?

Post by Ed Doll » Wed Dec 07, 2016 11:29 am

Dear customers,

Please find all the necessary information on whether you are eligible for a free grace period update to Cubase Pro/Artist/Elements 9 and if so how the license (and download) can be obtained on this page.

Please note that October 26, 2016 for the start of the grace period update is a fixed date that applies to all customers! We cannot make any exceptions to this deadline.
Thank you for your understanding!
Ed Doll, Support Manager
Steinberg Media Technologies GmbH
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Re: Grace Period - Am I eligible for a free Cubase update?

Post by symbiosis01 » Mon Dec 12, 2016 1:26 pm

Hi - I have several education licences of V8 (Elements and Artist) that have yet to be activated (as we are currently trying to build a disk image to roll out to a music suite). How long do we have to activate them and still be eligible for the grace period update to V9 please?
Nick Ward
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Clyst Vale Community College
Station Road | Broadclyst | Exeter

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Re: Grace Period - Am I eligible for a free Cubase update?

Post by Ed Doll » Mon Dec 12, 2016 2:45 pm

For a very long time to come. Even Cubase 6 would still be grace period eligible.
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Re: Grace Period - Am I eligible for a free Cubase update?

Post by symbiosis01 » Mon Dec 12, 2016 5:04 pm

Thanks - do I have to install V8 first and then update or can I use my unused V8 licence to activate a V9 install?
Nick Ward
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Clyst Vale Community College
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Re: Grace Period - Am I eligible for a free Cubase update?

Post by Ed Doll » Mon Dec 12, 2016 5:53 pm

It's enough to activate the Cubase 8 license at this point. That will trigger the grace period license upgrade and should lead you to a page where you can download Cubase 9.
Ed Doll, Support Manager
Steinberg Media Technologies GmbH
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Re: Grace Period - Am I eligible for a free Cubase update?

Post by symbiosis01 » Tue Dec 13, 2016 9:23 am

Thanks, please excuse my ignorance about this, so will I need to activate my V8 licence (presumably via the elicencer) on each individual PC that will then have V9 installed on it (as I believed that the licence is machine specific) or can I activate them all on one machine somehow?

Cheers
Nick Ward
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Clyst Vale Community College
Station Road | Broadclyst | Exeter

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Re: Grace Period - Am I eligible for a free Cubase update?

Post by Ed Doll » Tue Dec 13, 2016 9:38 am

Yes, this has to be done individually for every USB-eLicenser but can be made on the same internet connected system with one USB-eLicenser after the other.
Ed Doll, Support Manager
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Re: Grace Period - Am I eligible for a free Cubase update?

Post by midenistis » Tue Dec 20, 2016 9:43 am

hi! i have cubase 8.5 full version and i want to try the c9....but still i can't...what do i have to do to download a trial version first?
Last edited by midenistis on Tue Dec 20, 2016 1:39 pm, edited 1 time in total.

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Re: Grace Period - Am I eligible for a free Cubase update?

Post by Ed Doll » Tue Dec 20, 2016 10:24 am

A trial will be available in January/February next year.
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Re: Grace Period - Am I eligible for a free Cubase update?

Post by BenBotkin » Fri Jan 27, 2017 6:41 pm

Hi! I am running Cubase 7.5 and an looking to update. There are some places that still sell updates to 8.5 from 7.5. If I buy an update to 8.5, will I be eligible for a free update to 9? Thanks!

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Re: Grace Period - Am I eligible for a free Cubase update?

Post by Ed Doll » Mon Jan 30, 2017 10:02 am

BenBotkin wrote:Hi! I am running Cubase 7.5 and an looking to update. There are some places that still sell updates to 8.5 from 7.5. If I buy an update to 8.5, will I be eligible for a free update to 9? Thanks!
Yes, that would be covered by the grace period.
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