Page 9 of 11

Re: Cubase 9.5.40 update available

Posted: Fri Oct 26, 2018 8:31 am
by Magnus_N
Ed Doll wrote:
Fri Oct 26, 2018 7:20 am
Please excuse the silence from Steinberg HQ on this! We have been collecting the reported issues and have been able to confirm and reproduce some of them (e.g. crash on record, strip presets broken, drag and drop to sample track). Thank you for providing crash reports! We plan to release another update next week that addresses the mentioned issues.
On behalf of Steinberg, please accept my apologies for these issues! This shouldn't have happened!

If you need to go back to 9.5.30 until the new update is available, here are the links for the updates:
http://download.steinberg.net/downloads ... te_mac.dmg
http://download.steinberg.net/downloads ... te_win.exe

http://download.steinberg.net/downloads ... te_mac.dmg
http://download.steinberg.net/downloads ... te_win.exe
I have remained on 5.30 due to the clamour. Good to hear that you are preparing a fix!

/Magnus

Re: Cubase 9.5.40 update available

Posted: Fri Oct 26, 2018 9:01 am
by nordlead26
Ed Doll wrote:
Fri Oct 26, 2018 7:20 am
Please excuse the silence from Steinberg HQ on this! We have been collecting the reported issues and have been able to confirm and reproduce some of them (e.g. crash on record, strip presets broken, drag and drop to sample track). Thank you for providing crash reports! We plan to release another update next week that addresses the mentioned issues.
On behalf of Steinberg, please accept my apologies for these issues! This shouldn't have happened!

If you need to go back to 9.5.30 until the new update is available, here are the links for the updates:
http://download.steinberg.net/downloads ... te_mac.dmg
http://download.steinberg.net/downloads ... te_win.exe

http://download.steinberg.net/downloads ... te_mac.dmg
http://download.steinberg.net/downloads ... te_win.exe
Thank you for listen us!

Re: Cubase 9.5.40 update available

Posted: Fri Oct 26, 2018 9:24 am
by studioton
Ed Doll wrote:
Fri Oct 26, 2018 7:20 am
Please excuse the silence from Steinberg HQ on this! We have been collecting the reported issues and have been able to confirm and reproduce some of them (e.g. crash on record, strip presets broken, drag and drop to sample track). Thank you for providing crash reports! We plan to release another update next week that addresses the mentioned issues.
On behalf of Steinberg, please accept my apologies for these issues! This shouldn't have happened!

If you need to go back to 9.5.30 until the new update is available, here are the links for the updates:
http://download.steinberg.net/downloads ... te_mac.dmg
http://download.steinberg.net/downloads ... te_win.exe

http://download.steinberg.net/downloads ... te_mac.dmg
http://download.steinberg.net/downloads ... te_win.exe
This is responsible , thank you

Re: Cubase 9.5.40 update available

Posted: Fri Oct 26, 2018 9:42 am
by Puma0382
Ed Doll wrote:
Fri Oct 26, 2018 7:20 am
Please excuse the silence from Steinberg HQ on this! We have been collecting the reported issues and have been able to confirm and reproduce some of them (e.g. crash on record, strip presets broken, drag and drop to sample track). Thank you for providing crash reports! We plan to release another update next week that addresses the mentioned issues.
On behalf of Steinberg, please accept my apologies for these issues! This shouldn't have happened!

If you need to go back to 9.5.30 until the new update is available, here are the links for the updates:
http://download.steinberg.net/downloads ... te_mac.dmg
http://download.steinberg.net/downloads ... te_win.exe

http://download.steinberg.net/downloads ... te_mac.dmg
http://download.steinberg.net/downloads ... te_win.exe
Nice. Thank you for your (and SB's) attention Ed.

puma

Re: Cubase 9.5.40 update available

Posted: Fri Oct 26, 2018 9:45 am
by ace45
Ed Doll wrote:
Fri Oct 26, 2018 7:20 am
Please excuse the silence from Steinberg HQ on this! We have been collecting the reported issues and have been able to confirm and reproduce some of them (e.g. crash on record, strip presets broken, drag and drop to sample track). Thank you for providing crash reports! We plan to release another update next week that addresses the mentioned issues.
On behalf of Steinberg, please accept my apologies for these issues! This shouldn't have happened!

If you need to go back to 9.5.30 until the new update is available, here are the links for the updates:
http://download.steinberg.net/downloads ... te_mac.dmg
http://download.steinberg.net/downloads ... te_win.exe

http://download.steinberg.net/downloads ... te_mac.dmg
http://download.steinberg.net/downloads ... te_win.exe
Excellent. Thanks for the update!

Re: Cubase 9.5.40 update available

Posted: Fri Oct 26, 2018 10:59 am
by Maincat
This is good news and a very welcome post Ed.

Re: Cubase 9.5.40 update available

Posted: Fri Oct 26, 2018 12:02 pm
by Winter Rat
Good news. THX.
Perhaps, in the upcoming update you could fix another tiny bug: Key command "Find in the Media Bay", nowadays it only open the Media Bay window but doesn't set the cursor in the search field.

Thx in advance.

Re: Cubase 9.5.40 update available

Posted: Fri Oct 26, 2018 12:06 pm
by stuman40
Great news Steinberg!! Thanks in advance

Re: Cubase 9.5.40 update available

Posted: Fri Oct 26, 2018 12:14 pm
by davidobjay
Ed, Thank you for speaking up on behalf of Steinberg. Appreciated. Will you also be fixing the botched behavior of loop auditioning that occurs in 9.5.4 in next weeks update? Thank you.
Ed Doll wrote:
Fri Oct 26, 2018 7:20 am
Please excuse the silence from Steinberg HQ on this! We have been collecting the reported issues and have been able to confirm and reproduce some of them (e.g. crash on record, strip presets broken, drag and drop to sample track). Thank you for providing crash reports! We plan to release another update next week that addresses the mentioned issues.
On behalf of Steinberg, please accept my apologies for these issues! This shouldn't have happened!

Re: Cubase 9.5.40 update available

Posted: Fri Oct 26, 2018 12:33 pm
by Janko Kezar
Ed Doll wrote:
Fri Oct 26, 2018 7:20 am
Please excuse the silence from Steinberg HQ on this! We have been collecting the reported issues and have been able to confirm and reproduce some of them (e.g. crash on record, strip presets broken, drag and drop to sample track). Thank you for providing crash reports! We plan to release another update next week that addresses the mentioned issues.
On behalf of Steinberg, please accept my apologies for these issues! This shouldn't have happened!

If you need to go back to 9.5.30 until the new update is available, here are the links for the updates:
http://download.steinberg.net/downloads ... te_mac.dmg
http://download.steinberg.net/downloads ... te_win.exe

http://download.steinberg.net/downloads ... te_mac.dmg
http://download.steinberg.net/downloads ... te_win.exe
Thanks for the info Ed. Looking forward to the hotfix.

Re: Cubase 9.5.40 update available

Posted: Fri Oct 26, 2018 2:53 pm
by DarrenGlen
this update should have simply been called a public beta test update. And users would not have been so upset. They would have understood and expected there to be problems, and would have known the risks. And Steinberg would have had valuable feedback.

why did you stop doing public betas again Steinberg? you started them a few years ago and then just stopped again? it was a good step in the right direction but was dropped so quickly. It could have worked really well in instances such as this. I hope you reconsider starting public betas after this episode again

Re: Cubase 9.5.40 update available

Posted: Fri Oct 26, 2018 4:46 pm
by uarte
Frustrating to see that these types of bugs made it through to a final release, but good that Steinberg was listening and is reacting quickly to give us a hotfix. Thank you to whoever at Steinberg that is changing the company's response to events like this! The prior response pattern over years has not been stellar to say the least. Maybe they hired or promoted someone new to handle these kinds of things better? I definitely prefer this version of Steinberg to the other.

Now they just need to get their releases better tested. :-)

Re: Cubase 9.5.40 update available

Posted: Fri Oct 26, 2018 5:52 pm
by Ambientdave
Thank you Ed!
Great to hear that Steinberg are listening (which is what I thought) :)
No expert here,but can imagine how complex the software code is,the debugging etc .As a new comer to Cubase,I fully appreciate,the effort put in behind the scenes to sort out the issues.
I'm still learning lots,in between my main job outside music.

Re: Cubase 9.5.40 update available

Posted: Fri Oct 26, 2018 6:20 pm
by CShorte
Ed, great news and thank you.

Re: Cubase 9.5.40 update available

Posted: Fri Oct 26, 2018 10:00 pm
by balinas
I see that 'Steinberg is listening,' but I am a bit puzzled that Steinberg is still promoting this update on their News and Announcement page. Seems like there should be an addendum to that 'BOOM' announcement to at least tell folks of the possibility of significant bugs in this release. Frankly, I usually just update based on those announcements, as I usually dont read these threads. Ok, now I have seen evidence where that isn't so smart on my part!

Re: Cubase 9.5.40 update available

Posted: Fri Oct 26, 2018 10:27 pm
by Orestis
DarrenGlen wrote:
Fri Oct 26, 2018 2:53 pm
this update should have simply been called a public beta test update. And users would not have been so upset. They would have understood and expected there to be problems, and would have known the risks. And Steinberg would have had valuable feedback.

why did you stop doing public betas again Steinberg? you started them a few years ago and then just stopped again? it was a good step in the right direction but was dropped so quickly. It could have worked really well in instances such as this. I hope you reconsider starting public betas after this episode again
I had made this question already quite a few times but without any answer from Steinberg.
I believe also that this solution would be a huge step in solving problems...

Re: Cubase 9.5.40 update available

Posted: Sat Oct 27, 2018 12:28 am
by Prock
Ed...
Thank you to Steinberg for plannng to issue this fairly quick hotfix. But, your post announcing it should be issued as a new seperate topic or news announcement. Not buried on page 8 of a topic that announces the arrival of 9.5.40.

Just sayin.... :?:

Regards. 8-)

Re: Cubase 9.5.40 update available

Posted: Sat Oct 27, 2018 9:08 am
by folkfreak
The fact that so many people here freak out and make kneefalls and kudos for something that should be a) completely normal and is b) long long overdue says a lot about this company and how low the expectations are already... :roll:

Re: Cubase 9.5.40 update available

Posted: Sat Oct 27, 2018 9:22 am
by Ambientdave
I tried the rollback (via the links posted here,by ED) but my Cubase Pro still remains at 9.5.40.
No problem for me,as a hobbyist,but still kinda curious.
Look forward to next week,and the hotfix.

Re: Cubase 9.5.40 update available

Posted: Sat Oct 27, 2018 9:23 am
by Carlos Mariño
I have not had problems.
Thank you very much Ed Doll and the whole team.

Regards,
Carlos.

Re: Cubase 9.5.40 update available

Posted: Sat Oct 27, 2018 9:36 am
by Winter Rat
folkfreak wrote:
Sat Oct 27, 2018 9:08 am
The fact that so many people here freak out and make kneefalls and kudos for something that should be a) completely normal and is b) long long overdue says a lot about this company and how low the expectations are already... :roll:
:lol: :lol: :lol: :lol:

"Where's the revolution
Come on, people
You're letting me down"
(Depeche Mode)

Re: Cubase 9.5.40 update available

Posted: Sat Oct 27, 2018 10:33 am
by planarchist
Ed Doll wrote:
Fri Oct 26, 2018 7:20 am
Please excuse the silence from Steinberg HQ on this! We have been collecting the reported issues and have been able to confirm and reproduce some of them (e.g. crash on record, strip presets broken, drag and drop to sample track). Thank you for providing crash reports! We plan to release another update next week that addresses the mentioned issues.
On behalf of Steinberg, please accept my apologies for these issues! This shouldn't have happened!

If you need to go back to 9.5.30 until the new update is available, here are the links for the updates:
http://download.steinberg.net/downloads ... te_mac.dmg
http://download.steinberg.net/downloads ... te_win.exe

http://download.steinberg.net/downloads ... te_mac.dmg
http://download.steinberg.net/downloads ... te_win.exe
Thanks for this, Ed. Appreciated.

Re: Cubase 9.5.40 update available

Posted: Sat Oct 27, 2018 10:50 am
by lordExtra
folkfreak wrote:
Sat Oct 27, 2018 9:08 am
The fact that so many people here freak out and make kneefalls and kudos for something that should be a) completely normal and is b) long long overdue says a lot about this company and how low the expectations are already... :roll:
Amen

Re: Cubase 9.5.40 update available

Posted: Sat Oct 27, 2018 10:52 pm
by uarte
folkfreak wrote:
Sat Oct 27, 2018 9:08 am
The fact that so many people here freak out and make kneefalls and kudos for something that should be a) completely normal and is b) long long overdue says a lot about this company and how low the expectations are already... :roll:
1) It's polite to say thank you, a lost bit of social kindness in this era of entitlement... and saying thank you doesn't have to constitute kneefalls and excessive kudos...

2) And yes, it's long overdue that Steinberg gets the picture and listens to their customers more... let's hope this is the new normal at Steinberg HQ.

Re: Cubase 9.5.40 update available

Posted: Sat Oct 27, 2018 11:31 pm
by peakae
Thank you.