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Cubase 9.5.30 mac Mixdown offline Problem

Posted: Thu Jul 19, 2018 1:27 pm
by Adilaissa
Hello
I need help, When i mixdown my project on offline Cubase crash . I send rapport in attachment :

Re: Cubase 9.5.30 mac Mixdown offline Problem

Posted: Thu Jul 19, 2018 2:40 pm
by Martin.Jirsak
Hi and welcome,

To be able to resolve the crash, share the source *.crash file (macOS Console utility), please. What is the setup of your export? What file type, sample rate, bit depth, name...?

Re: Cubase 9.5.30 mac Mixdown offline Problem

Posted: Mon Jul 23, 2018 1:47 pm
by jmdbrady
I also have this problem. It even happens in an empty project.
Then when I uncheck "Update display" the export doesn't crash anymore.
Use it as a workaround but this is a bug and it is around the display updating.

Re: Cubase 9.5.30 mac Mixdown offline Problem

Posted: Mon Jul 23, 2018 2:16 pm
by Martin.Jirsak
jmdbrady wrote:
Mon Jul 23, 2018 1:47 pm
I also have this problem. It even happens in an empty project.
Then when I uncheck "Update display" the export doesn't crash anymore.
Use it as a workaround but this is a bug and it is around the display updating.
Hi,

Please share the *.crash file.

Re: Cubase 9.5.30 mac Mixdown offline Problem

Posted: Tue Jul 31, 2018 2:27 pm
by jmdbrady
This is a crash with an empty project

Re: Cubase 9.5.30 mac Mixdown offline Problem

Posted: Mon Aug 06, 2018 11:03 am
by Martin.Jirsak
Hi,

Reported to Steinberg (CAN-16968).

Re: Cubase 9.5.30 mac Mixdown offline Problem

Posted: Tue Aug 07, 2018 7:23 pm
by Adilaissa
This is a new crash

Re: Cubase 9.5.30 mac Mixdown offline Problem

Posted: Tue Aug 07, 2018 7:45 pm
by Martin.Jirsak
Hi,

It's exactly the same crash at the exactly same point in Cubase.

Re: Cubase 9.5.30 mac Mixdown offline Problem

Posted: Sun Aug 12, 2018 3:26 pm
by ed_ruggers
Hi there,

I'm having the same issue on mac. :( This is whilst trying to do a batch export to 24 bit wav files across a whole album of project files (12 different files). Im trying to batch export group files. I'm no expert at reading these crash logs but i can see that it is thread 63 VstExportThread that is crashing with...

Logical CPU: 2
Error Code: 0x00000004
Trap Number: 14

Turning update display on or off doesn't make a difference.

Is anyone able to have a look at this crash log for me and point out any specific plugins or things I can try disabling perhaps?

Thanks :D

Ed

Macos Sierra 10.12.6 - iMac 27' 2012 3.4GHz i7. 8gb
Cubase 9.5.30
MOTU 8pre