Cubase 9.5 keeps resetting my preferences

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Maguire84
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Cubase 9.5 keeps resetting my preferences

Post by Maguire84 »

Hi Guys

I am having a problem, every time I start up Cubase my preferences have reset back to default. I have to go back into preferences and load the visual preset I have saved.

Any ideas why it would be doing this ?

Thanks

Martin.Jirsak
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Re: Cubase 9.5 keeps resetting my preferences

Post by Martin.Jirsak »

Hi,

Does Cubase quit correctly? Or does it crash while quit?
Martin Jirsak
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Maguire84
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Re: Cubase 9.5 keeps resetting my preferences

Post by Maguire84 »

I Have to force quit majority of the time as I have to go through my plugin lists and see whats leaving it hanging. This must be the culprit ?
I have open a blank project and restored the preferences, closed Cubase down and reopened it and still the same problem.

Thanks
Gary

Martin.Jirsak
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Re: Cubase 9.5 keeps resetting my preferences

Post by Martin.Jirsak »

Hi,

If Cubase doesn't quit properly, it doesn't store the current settings.
Martin Jirsak
How to show notes of the chord/scale only
Cubase Training

Cubase Pro (last officially supported version all the time)
macOS (last update)

davidmolina
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Re: Cubase 9.5 keeps resetting my preferences

Post by davidmolina »

I'm having the same issue but it does not crash for me. It just resets preferences every time I reopen. Any ideas? Steinberg support doesn't know anything.

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planarchist
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Re: Cubase 9.5 keeps resetting my preferences

Post by planarchist »

Which preferences is it resetting?
Have you looked at the preferences files to check they’re being saved at close?
If so, can you see the changes you’ve made?
Nic

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davidmolina
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Re: Cubase 9.5 keeps resetting my preferences

Post by davidmolina »

planarchist wrote:
Tue Jul 24, 2018 8:20 pm
Which preferences is it resetting?
Have you looked at the preferences files to check they’re being saved at close?
If so, can you see the changes you’ve made?
Some preferences are kept, most are reset. From what I can see, it is saving them. Unless it's just not saving correctly.

I backup everything every day so I ended up replacing all files in the Cubase folder with files from a week ago. That got it back to normal. But Steinberg didn't help at all. They were blaming it on Windows. I'm back to normal now but it is a little concerning.

Martin.Jirsak
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Re: Cubase 9.5 keeps resetting my preferences

Post by Martin.Jirsak »

Hi,

It seems some preferences files are updated while quit Cubase, and some are not. It would be really interesting to know, what files. At least if they are in the same folder, or if some folder(s) are write protected.
Martin Jirsak
How to show notes of the chord/scale only
Cubase Training

Cubase Pro (last officially supported version all the time)
macOS (last update)

stuartb
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Re: Cubase 9.5 keeps resetting my preferences

Post by stuartb »

This problem also effects the latest version of cubase (10.5). Really frustrating. Why are you saving preferences on exit and risking corruption? Just save them when the user changes them. And implement the save, so there isnt the risk of a half written file, wasting everyones time when the application crashes half way through the operation. You somehow seem to master the hard stuff, yet the real simple stuff gets neglected.

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