Cubase/Mac incompatibility

Post general topics related to Cubase Pro 9, Cubase Artist 9 and Cubase Elements 9 here.
Post Reply
steveschizoid
Member
Posts: 299
Joined: Sat Jan 15, 2011 4:57 am
Contact:

Cubase/Mac incompatibility

Post by steveschizoid » Tue May 22, 2018 7:56 pm

So I had a gig recording a local band at a studio I don't normally use, and was eventually forced to use pro tools (which I'm not good at) due to Cubase misbehavior. I set up the mics, got the sounds, then when the band started tracking periodically we would hear a crackle/pop noise which was written into every track - so it had to be a computer issue. So i turned up the buffer until the band was complaining about the latency, and still the pops happened. So then I switched from 88.2 KHz to 48KHz, and suddenly the monitoring was totally screwed - the band was playing tightly, but the monitoring sounded like a marching band falling down a set of stairs. I tried rebooting Cubase and then rebooting the computer to no avail. Band is getting frustrated, so we move to pro tools - which caused more frustration because I don't know much about it and couldn't pull off an edit that would have required 15 seconds in Cubase.

The studio is using a Mac/high sierra. Because I don't use real time monitoring in my normal work space (instead just using the Lynx mixer which is more flexible and has no noticeable latency), and plus, I use a PC, I've never come across this problem in the past. I've worked in that studio in the past (using my dongle - no one else in the studio uses Cubase) with no problems. The intern suggested there was an incompatibility due to an OS update together with the fact that I was using a version of Cubase that came out a year and a half ago, and I don't believe I ever installed any of the updates on their computer. I tried to download the last update for Pro 9, but it was 13 gb and would have taken forever to download while the band is paying by the hour.

Questions: 1. has anyone else had this sort of issue? 2. can this problem be solved by updating the installation to the most recent 9 update, or would I need to buy 9.5?

Also, Today I brought the consolidated tracks into my computer, using a template I had created for the session - so control room was enabled. When I tried to disable the control room (I don't need it for mixing, and I did want to use the audition tool which mysteriously stops working when you enable the control room) and the playback malfunctioned in terms of the tracks' timing - the marching band thing again.

What a clusterf@ck. This could seriously impact me professionally - the band already posted on facebook mentioning it was a difficult session.

This is a Cubase issue as pro tools worked flawlessly - except, of course, for my lack of facility with it. They are using an Orion converter fwiw.
Cubase Pro 9, Lynx aes16e, Lynx E44, Lynx driver 2.0 build 23b, PC, Intel core i7 6850K, Asus X99 Deluxe II, 16 gb DDR4 ram, Nvidia Gforce GT 710 graphics card, UAD 2 Quad, UAD 2 solo, Windows 10

Martin.Jirsak
Forum Elder
Posts: 12312
Joined: Sun Mar 20, 2011 3:52 pm
Contact:

Re: Cubase/Mac incompatibility

Post by Martin.Jirsak » Wed May 23, 2018 7:16 am

Hi,

What macOS version exactly do you use? Could you try First Aid from the macOS Disk Utility?

You don't have to download full installer (13GB) if you have installed it already. Download just an update.
Martin Jirsak
http://www.cubase-training.com/EN/

Cubase Pro (last officially supported version all the time)
macOS (last update)

steveschizoid
Member
Posts: 299
Joined: Sat Jan 15, 2011 4:57 am
Contact:

Re: Cubase/Mac incompatibility

Post by steveschizoid » Tue May 29, 2018 10:54 pm

I don't use a mac; a studio in which I ran a session uses a Mac. I believe the OS is High Sierra.
Cubase Pro 9, Lynx aes16e, Lynx E44, Lynx driver 2.0 build 23b, PC, Intel core i7 6850K, Asus X99 Deluxe II, 16 gb DDR4 ram, Nvidia Gforce GT 710 graphics card, UAD 2 Quad, UAD 2 solo, Windows 10

Post Reply

Return to “General”

Who is online

Users browsing this forum: G-row12, ottomo and 2 guests