Missing content with 9.1 auto update

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trock
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Missing content with 9.1 auto update

Post by trock » Mon Dec 12, 2016 2:48 pm

Hi

I just wanted to put this out there in case its happened to anyone else.

I bought 9 last night and loaded it up, when i was doing the upgrade it FOUND 9.0.1 and i said YES to load that. when i was done though NONE of my presets were in the new plugs etc, and there are reports people who did this had no new content.

First can anyone else verify this?

second, i have read you need to re load 9 to get the content? anyone verify they did this and it worked?

then, if you load 9, i take it you need to then re do the update to 9.0.1?

this is the one thing i have found that is bad in this upgrade, why FIND the newest version and then not load the content?

i dont want to spread rumors so if anyone else can chime in that would be great but i dont have the content.

thanks
Apogee Symphony - Pendulum Quartert - Sebatron Thorax - KRONOS - Kemper - Les Pauls/PRS/Fender - 65 amps - Artist series - Lucas CS4 - Rolan TD 15KV - IMAC 3.5 i7/32gigs ram/1Tb internal - Cubase 8.0.5

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DLearyUS
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Re: Missing content with 9.1 auto update

Post by DLearyUS » Mon Dec 12, 2016 6:05 pm

upgrade from 8.5 worked great here...then i manually applied 9.0.1....all run as admin f course

cheers
Cubase v10.5 Pro / Win10-64 Pro/ Tascam FW-1884+FE8+FE8 / ART TubeOpto8 Xpander

trock
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Re: Missing content with 9.1 auto update

Post by trock » Mon Dec 12, 2016 6:19 pm

Yes, if you upgraded to 9 and then did a normal manual upgrade everything is there

this is where the steiny UPDATER informs you during the 9 update that there is a more recent patch and asks if you want to apply it, i said yes as did others and thats where this apparently happened where content an presets MAY be missing

i have talked to a couple others who also have had this happen so just wanted to put it out there
Apogee Symphony - Pendulum Quartert - Sebatron Thorax - KRONOS - Kemper - Les Pauls/PRS/Fender - 65 amps - Artist series - Lucas CS4 - Rolan TD 15KV - IMAC 3.5 i7/32gigs ram/1Tb internal - Cubase 8.0.5

FINgers101
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Re: Missing content with 9.1 auto update

Post by FINgers101 » Tue Dec 13, 2016 5:00 pm

I did a clean install with 9 and updated during the install to 9.0.1.....

No presets installed.

Any idea how I can get the presets installed?
Win 10 Pro, Intel i7 6800 3.4 GHz, Asus x99 Deluxe II, 32GbRAM |Focusrite 18i20 2nd Gen, MAudio Pro88, M-Audio Axiom 25 Mk2, JoeMeek VC3, | Cubase 10.0.10 | Synthogy Ivory 2, NI Komplete Ultimate 11, GPO, DKFH Superior 2, Spitfire Albion 1 (legacy), ONE, ALBION VOLUME #2 - LOEGRIA, ALBION VOLUME #3 - ICENI, Spitfire BSL Mural Enesemble, ProjectSAM Orch Essentials, Metropolis Arc 1&2, U-He Zebra2, U-He ZebraHZ, U-He Podolski, Various Waves Plugins| Tannoy Reveal Passive| Alesis RA150, M-Audio Studiophile AV 40

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mroekalea
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Re: Missing content with 9.1 auto update

Post by mroekalea » Tue Dec 13, 2016 5:20 pm

Ooh my god, we're back to square one, every update does this, I also did it, but didn't checked if I had all y presets and content (I don't use it anyway).
Menoj

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peakae
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Re: Missing content with 9.1 auto update

Post by peakae » Tue Dec 13, 2016 5:32 pm

Could be a MAC thing, I updated and said yes to the 9.01 patch and all settings and content are there.
More likely a system/permission issue than anything else.
Cubase Pro 10, Wavelab Elements 9, I7 3770K , win10x64, 16Gb Ram, RME Raydat, Steinberg MR816x, Motu 828mkII, Behringer ADA8200, Yamaha moXF6, Steinberg UR242, Yamaha THR 10, Grace Design m900, CMC TP, CMC CH.

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peAk
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Re: Missing content with 9.1 auto update

Post by peAk » Tue Dec 13, 2016 11:04 pm

On windows, you just need to copy the presets from here

C:\Program Files\Steinberg\Cubase 9\Presets

To here:

C:\Users\(user name)\AppData\Roaming\Steinberg\Cubase 9_64\Presets
Cubase 9.5
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FINgers101
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Re: Missing content with 9.1 auto update

Post by FINgers101 » Wed Dec 14, 2016 1:28 am

Yes - just copy the m over to your user folder app data.

I remembered this from last round of upgrades just after I posted last time - juust popped back to inform.

It's a simple process just a but wierd that it's never covered in the install processs
Win 10 Pro, Intel i7 6800 3.4 GHz, Asus x99 Deluxe II, 32GbRAM |Focusrite 18i20 2nd Gen, MAudio Pro88, M-Audio Axiom 25 Mk2, JoeMeek VC3, | Cubase 10.0.10 | Synthogy Ivory 2, NI Komplete Ultimate 11, GPO, DKFH Superior 2, Spitfire Albion 1 (legacy), ONE, ALBION VOLUME #2 - LOEGRIA, ALBION VOLUME #3 - ICENI, Spitfire BSL Mural Enesemble, ProjectSAM Orch Essentials, Metropolis Arc 1&2, U-He Zebra2, U-He ZebraHZ, U-He Podolski, Various Waves Plugins| Tannoy Reveal Passive| Alesis RA150, M-Audio Studiophile AV 40

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