Not seeing upgrade download only full installer

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Raymondo
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Not seeing upgrade download only full installer

Post by Raymondo » Wed Dec 07, 2016 11:54 pm

Followed the (8.5) grace period instructions ... all good .... but only offered 10 Gb full installer download not the smaller 2.5Gb update. Checked My Steinberg and Support downloads page. Any clues please?

Thanks

Raymondo
Win 7 x64; Win 10 x64 (lappy); Cubase 8.0.35; Cubase 7 Elements; etc etc

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DLearyUS
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Re: Not seeing upgrade download only full installer

Post by DLearyUS » Thu Dec 08, 2016 4:02 am

the upgrade installer was on the ASK Store page after payment.. my steinberg contains the full installer
Cubase v9.5 Pro / Win10-64 Pro/ Tascam FW-1884+FE8+FE8 / ART TubeOpto8 Xpander

Raymondo
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Posts: 12
Joined: Thu Jun 02, 2011 9:15 pm
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Re: Not seeing upgrade download only full installer

Post by Raymondo » Fri Dec 09, 2016 3:33 am

Thanks DLearyUS but mine was a grace period upgrade and so no payment required. Access to a smaller upgrade download might help reduce the server load. Have downloaded the full installer (7 Hours) and so all good for now.
Win 7 x64; Win 10 x64 (lappy); Cubase 8.0.35; Cubase 7 Elements; etc etc

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