elicenser database unavilable [SOLVED]

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GE
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elicenser database unavilable [SOLVED]

Post by GE » Wed Dec 07, 2016 7:21 pm

Hello,

I have just updated to Cubase PRO 9 from 8.5, when I do elicenser maintenance I've got a message explaining the elicenser database is unavailable, do you confirm too ?

Thanks
Last edited by GE on Fri Dec 09, 2016 10:23 am, edited 1 time in total.

- Windows 10 64bits, Core i7 3.4Ghz, Mother board ASUS P8Z38-V, Nvidia GTX 1030 3Gb, 16Go Ram, only SSD drives
- Cubase 10 PRO & VST Connect PRO 4
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- SSL Alphalink AX converter

Dsharp101
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Re: elicenser database unavilable

Post by Dsharp101 » Wed Dec 07, 2016 9:18 pm

yes I got the same message... what gives

Dewi32
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Re: elicenser database unavilable

Post by Dewi32 » Wed Dec 07, 2016 9:21 pm

same here....

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DaddyO
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Re: elicenser database unavilable

Post by DaddyO » Wed Dec 07, 2016 9:21 pm

For me the eLicenser error message states that a link cannot be established with the server. Perhaps they are overloaded?
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Dewi32
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Re: elicenser database unavilable

Post by Dewi32 » Wed Dec 07, 2016 9:24 pm

wansn't happy at all with the upgrade price and now this....

the daw's with better value for money in terms of free updates for such features also don't require all this eLicencer crap!

orlandoakaorli
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Re: elicenser database unavilable

Post by orlandoakaorli » Wed Dec 07, 2016 9:54 pm

I had that similar problem. The solution is to find the elicenser on steinberg website and reinstall. Cubase 9 comes with 10.3 version and latest is 10.4 on website.

corales
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Re: elicenser database unavilable

Post by corales » Thu Dec 08, 2016 3:37 am

SAME HERE
MAC

jimmys69
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Re: elicenser database unavilable

Post by jimmys69 » Thu Dec 08, 2016 3:41 am

Just give it a few. Likely overload from first day release. It took me a couple tries.
PC Win7-64-16G i7-4790k/Cubase 5-6-7 32 bit, Cubase 8-9 Pro 64-bit/2-Steinberg UR824's/ADAM A7X/Event TR8/SS Trigger Plat Deluxe/Melodyne Editor

agarner32
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Re: elicenser database unavilable

Post by agarner32 » Thu Dec 08, 2016 3:46 am

I have Cubase 9 showing up on my USB stick and I performed a maintenance numerous times. Shouldn't it show up in My Products on the Steinberg site?

jimmys69
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Re: elicenser database unavilable

Post by jimmys69 » Thu Dec 08, 2016 3:56 am

agarner32 wrote:I have Cubase 9 showing up on my USB stick and I performed a maintenance numerous times. Shouldn't it show up in My Products on the Steinberg site?
Did you register it there?
PC Win7-64-16G i7-4790k/Cubase 5-6-7 32 bit, Cubase 8-9 Pro 64-bit/2-Steinberg UR824's/ADAM A7X/Event TR8/SS Trigger Plat Deluxe/Melodyne Editor

GE
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Re: elicenser database unavilable [SOLVED]

Post by GE » Fri Dec 09, 2016 10:22 am

Tried again yesterday night, everything works well. The server was certainly busy.

- Windows 10 64bits, Core i7 3.4Ghz, Mother board ASUS P8Z38-V, Nvidia GTX 1030 3Gb, 16Go Ram, only SSD drives
- Cubase 10 PRO & VST Connect PRO 4
- SSL MX4 card
- SSL Alphalink AX converter

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