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WaveLab 9.5.30 Update available

Posted: Thu Jun 28, 2018 1:16 pm
by PG
Bug fixes + enhancements for the Phasescope and Bit Meter.

Re: WaveLab 9.5.30 Update available

Posted: Thu Jun 28, 2018 3:56 pm
by Justin P

Re: WaveLab 9.5.30 Update available

Posted: Thu Jun 28, 2018 5:09 pm
by HeiPet
When I try to install the update, I get an error code, during the update of the DDP player. Any suggestions?

Re: WaveLab 9.5.30 Update available

Posted: Thu Jun 28, 2018 5:29 pm
by JimP
Same here: Error code 1636

Jim

Re: WaveLab 9.5.30 Update available

Posted: Thu Jun 28, 2018 5:35 pm
by the bearpond
Same problem here. Error Code: 1636
DDP Player 1.0.30 Update installation failed.

Re: WaveLab 9.5.30 Update available

Posted: Thu Jun 28, 2018 5:43 pm
by Kay Thomsen
Hi,

please try again by downloading again the update patcher.
Thanx.

Cheers
Kay

Re: WaveLab 9.5.30 Update available

Posted: Thu Jun 28, 2018 5:47 pm
by HeiPet
Same error after downloading again.

Re: WaveLab 9.5.30 Update available

Posted: Thu Jun 28, 2018 6:28 pm
by Kay Thomsen
Indeed there is a problem. We will find a solution as soon as possible.
The current work arround is to uninstall the 9.5.20 or the 9.5.25 version first. Then you install the Wavelab 9.5.15 from the full installer and then use the update 9.5.30 update patcher.
You can download the 9.5.15 Full Installer by the Steinberg Download Assistant under https://www.steinberg.net/de/support/co ... stant.html
sorry for the circumstances.
Cheers
Kay

Re: WaveLab 9.5.30 Update available

Posted: Thu Jun 28, 2018 6:31 pm
by HeiPet
I'm not in a hurry. Will there be an updater, which works for all versions in the next time?

Re: WaveLab 9.5.30 Update available

Posted: Thu Jun 28, 2018 6:33 pm
by Kay Thomsen
yes for sure.

Re: WaveLab 9.5.30 Update available

Posted: Fri Jun 29, 2018 10:05 am
by Kay Thomsen
Another work arround for patching only to the Wavelab 9.5.30 from the previous versions Wavelab 9.5.25 and 9.5.20 is if you disable in the update patcher dialog the option "no changes" for the DDP Player Update.
The normal update procedure works if the DDP player 1.0.15 version is installed.

Re: WaveLab 9.5.30 Update available

Posted: Fri Jun 29, 2018 10:10 am
by HeiPet
No woraround needed. Wavelab has already been updated. Only the Update of the DDP player gives me that error message and refuses to update.

Re: WaveLab 9.5.30 Update available

Posted: Fri Jun 29, 2018 12:55 pm
by uarte
HeiPet wrote:
Fri Jun 29, 2018 10:10 am
Only the Update of the DDP player gives me that error message and refuses to update.
Same here. Only the DDP part of the update gives the error.

Re: WaveLab 9.5.30 Update available

Posted: Fri Jun 29, 2018 3:06 pm
by MrTopo
No problems with the update here.

Re: WaveLab 9.5.30 Update available

Posted: Sun Jul 01, 2018 11:43 am
by S4410
uarte wrote:
Fri Jun 29, 2018 12:55 pm
HeiPet wrote:
Fri Jun 29, 2018 10:10 am
Only the Update of the DDP player gives me that error message and refuses to update.
Same here. Only the DDP part of the update gives the error.
Happens here,too

Re: WaveLab 9.5.30 Update available

Posted: Sun Jul 01, 2018 6:27 pm
by steinpac
my workaround is a tad faster: REINSTALL DDP_Player_Installer_win from "*:\WaveLab Pro 9.5\WaveLab Pro 9.5 for Windows\Additional Content\DDP Player\Win\DDP_Player_Installer_win.exe"
and then Install Wavelab 9.5.30 (just the DDP part if you've already installed Wavelab update okay)

Re: WaveLab 9.5.30 Update available

Posted: Tue Jul 03, 2018 2:08 pm
by the bearpond
Three working days later, a new message about WaveLab 9.5.30 Update available.

Still same problem: DDP Player 1.0.30 Update installation failed. Error Code: 1636.
Could not open this update package. Contact the manufacturer of the software to verify that this is a valid Windows Installer update package.

Re: WaveLab 9.5.30 Update available

Posted: Tue Jul 03, 2018 3:56 pm
by folkfreak
:roll:

Re: WaveLab 9.5.30 Update available

Posted: Tue Jul 03, 2018 6:38 pm
by beppecec
Same here. DDP Player 1.0.30 Update Installation failed. Error Code : 1636
Could not open this update package. Contact the manufacturer of the software to verify that this is a valid Windows Installer update package.

Re: WaveLab 9.5.30 Update available

Posted: Thu Jul 05, 2018 9:59 am
by Kay Thomsen
Hi,
we are currently working on a new update patcher which solves the problem.
Beeing said, there is a workaround to uninstall the DDP Player version 1.0.20 manually and then use the Wavelab Full Installer 9.5.15 to install the DDP Player to the 1.0.15 version and then run the Wavelab 9.5.30 Update patcher to update to DDP Player version 1.0.30.

Cheers
Kay

Re: WaveLab 9.5.30 Update available

Posted: Thu Jul 05, 2018 8:53 pm
by arnomusicman
Same DDP installation error here.
WaveLab Pro update works. DDP update error 1636.
I'll wait for the fix. I am not going to uninstall any WaveLab version for that.

Re: WaveLab 9.5.30 Update available

Posted: Sat Jul 07, 2018 10:01 pm
by Vocalpoint
You have to wonder if any of these packages are actually tested in the real world....

I was excited to see an update - but not so much now.

VP

Re: WaveLab 9.5.30 Update available

Posted: Sun Jul 08, 2018 12:49 am
by MrSoundman
I updated a few hours ago and experienced no problems. This update has also fixed the problems of NI plugins crashing the application.

Re: WaveLab 9.5.30 Update available

Posted: Tue Jul 10, 2018 9:21 am
by da goose
Vocalpoint wrote:
Sat Jul 07, 2018 10:01 pm
You have to wonder if any of these packages are actually tested in the real world....

I was excited to see an update - but not so much now.

VP
They are and there where no known issues.
For me it's running stable, no issues since install/update.

Re: WaveLab 9.5.30 Update available

Posted: Tue Jul 10, 2018 8:06 pm
by taylor12k
i'm getting crashes with the new update... twice today so far..

first was saving a montage and switching between the two file type buttons (forgot what they are off the top of my head)... in the save dialogue... like PROJECT and.. something else.... (sorry, forgot the names)

and again a crash just now... having left wavelab and came back to it after about an hour i can't switch to it and it's "not responding"..

the only fix so far has been to restart my mac. force quitting quits, but i still can't re-open it until i restart... and, even this last time, i couldn't force-quit wavelab.. so it was holding up the restarting of my computer.. had to use the power button.


i know this is pretty generic and not specific.. i don't expect a solution from this thread, but thought i'd just point out general crashing that i never had with 5.20