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Where is the download project button in the latest version?

Posted: Sat Jul 18, 2020 4:02 pm
by Tarantula
Dear community, the online pdf manual and all you tube tutorials shows three possible functions. Download project, open project and sync project. My installation misses download. If I double click there pops up an extremely short notification for a second but the result is frustrating. Most times I crash as soon as I push "open project". Even if I have no project open it fails. If I open oe later or push save it chrashes.I and two friens tried several times and very seldom, if the files wee very very short we could download something. Are we too dumb?
Can someone guide me what to do first?

Re: Where is the download project button in the latest version?

Posted: Mon Jul 20, 2020 4:31 pm
by Spork
Hi,
Tarantula wrote:
Sat Jul 18, 2020 4:02 pm
Dear community, the online pdf manual and all you tube tutorials shows three possible functions. Download project, open project and sync project.
Online PDF? Can you please tell me the link to it? Then I would check it.
To Download a project, select it and press the "Open Project" button (lower right area). Of course, a double-click also works.
Tarantula wrote:
Sat Jul 18, 2020 4:02 pm
My installation misses download. If I double click there pops up an extremely short notification for a second but the result is frustrating. Most times I crash as soon as I push "open project". Even if I have no project open it fails. If I open oe later or push save it chrashes.I and two friens tried several times and very seldom, if the files wee very very short we could download something. Are we too dumb?
Can someone guide me what to do first?
I am sorry to hear that. If Cubase has crashed it will save a crash log. I need this crash log to analyse the problem.
The files are saved here
Windows : C:\Users\Username\Documents\Steinberg\CrashDumps
macOS : /YourHardDisk/Users/YourUserName/Library/Logs/DiagnosticReports/

See you,
Michael.