Steinberg Product Activation FAQ

About our WaveLab LE OEM software.
Post Reply
User avatar
Ed Doll
Site Admin
Posts: 1275
Joined: Thu May 16, 2013 11:18 am
Contact:

Steinberg Product Activation FAQ

Post by Ed Doll »

Hi all,
Depending on the program version available, there are different methods on how to register, activate and maybe even download it in the first place.
Please read the knowledge base article that provides an overview on the different code types like activation codes and download access codes, the registration process and eLicensers.
It also features a video link that explains the processes in detail.

Steinberg Product Activation FAQ knowledge base article
Ed Doll, Support Manager
Steinberg Media Technologies GmbH
Hamburg, Germany

Connect with Steinberg on Facebook, YouTube, Twitter, Instagram and SoundCloud!

Jaro1
New Member
Posts: 4
Joined: Tue Nov 26, 2019 5:03 pm
Contact:

Re: Steinberg Product Activation FAQ

Post by Jaro1 »

Hi,
I think I made everything correctly but couldn't activate. Here is the error message that I am receiving when I run eLicenser Control:

Currently, there is no eLicenser connected to your computer which you can download your license to. Please connect an appropriate USB-eLicenser to your computer. In case you do not have any USB-eLicensers available and want to download the license to a so-called "Soft-eLicenser", please contact the software vendor of your product, to learn how to create a Soft-eLicenser on your computer system.

I obviously do not have USB-eLicenser as I bought the WaveLab LE without the USB-eLicenser. Do I need to buy USB-eLicensers separately to run the software?

User avatar
Ed Doll
Site Admin
Posts: 1275
Joined: Thu May 16, 2013 11:18 am
Contact:

Re: Steinberg Product Activation FAQ

Post by Ed Doll »

Hi! No, you don't have to buy a USB-eLicenser to work with WaveLab LE. Without any details on your system, which bundle you bought WaveLab LE with, the version of the eLicenser Control Center and whether the eLicenser Control Center is just empty, I won't be able to help much.
Ed Doll, Support Manager
Steinberg Media Technologies GmbH
Hamburg, Germany

Connect with Steinberg on Facebook, YouTube, Twitter, Instagram and SoundCloud!

Jaro1
New Member
Posts: 4
Joined: Tue Nov 26, 2019 5:03 pm
Contact:

Re: Steinberg Product Activation FAQ

Post by Jaro1 »

Hi,
I bought Olympus LS-P4 recorder as a bundle with WaveLab LE 9. Yes, eLicenser Controls center is just empty. It is 6.11.10.2260.
Thanks for helping.

User avatar
Ed Doll
Site Admin
Posts: 1275
Joined: Thu May 16, 2013 11:18 am
Contact:

Re: Steinberg Product Activation FAQ

Post by Ed Doll »

Okay, and which operating system are you working on?
Ed Doll, Support Manager
Steinberg Media Technologies GmbH
Hamburg, Germany

Connect with Steinberg on Facebook, YouTube, Twitter, Instagram and SoundCloud!

Jaro1
New Member
Posts: 4
Joined: Tue Nov 26, 2019 5:03 pm
Contact:

Re: Steinberg Product Activation FAQ

Post by Jaro1 »

I am using MacOS Catalina, the latest.

User avatar
Ed Doll
Site Admin
Posts: 1275
Joined: Thu May 16, 2013 11:18 am
Contact:

Re: Steinberg Product Activation FAQ

Post by Ed Doll »

This article may help but keep in mind that WaveLab LE 9 is not officially compatible with macOS Catalina.
Ed Doll, Support Manager
Steinberg Media Technologies GmbH
Hamburg, Germany

Connect with Steinberg on Facebook, YouTube, Twitter, Instagram and SoundCloud!

mwvl11+
New Member
Posts: 1
Joined: Wed Jan 29, 2020 8:37 pm
Contact:

Re: Steinberg Product Activation FAQ

Post by mwvl11+ »

When do you expect to have WaveLab 9 compatible with macOS Catalina???

User avatar
Ed Doll
Site Admin
Posts: 1275
Joined: Thu May 16, 2013 11:18 am
Contact:

Re: Steinberg Product Activation FAQ

Post by Ed Doll »

Not at all, older versions won't be made compatible officially anymore, sorry!
Ed Doll, Support Manager
Steinberg Media Technologies GmbH
Hamburg, Germany

Connect with Steinberg on Facebook, YouTube, Twitter, Instagram and SoundCloud!

SelwoodScribe_1
New Member
Posts: 4
Joined: Wed Feb 12, 2020 12:44 am
Contact:

Re: Steinberg Product Activation FAQ

Post by SelwoodScribe_1 »

I've just bought a Zoom H1N recorder and have been trying for two days to download the two pieces of Steinberg software that apparently come free with the device - Cubase LE & WaveLab LE - but have had zero success. I'm running Mac OS 14.4 (Mojave). Is this a compatibility issue as well? Have I just wasted three days?

User avatar
Ed Doll
Site Admin
Posts: 1275
Joined: Thu May 16, 2013 11:18 am
Contact:

Re: Steinberg Product Activation FAQ

Post by Ed Doll »

I am sorry that the download does not seem to work but what exactly does not work? Is the download interrupted? Mojave is just fine for the latest Cubase and WaveLab releases.
Ed Doll, Support Manager
Steinberg Media Technologies GmbH
Hamburg, Germany

Connect with Steinberg on Facebook, YouTube, Twitter, Instagram and SoundCloud!

BrunoDSL
New Member
Posts: 1
Joined: Sat Mar 07, 2020 2:49 am
Contact:

Re: Steinberg Product Activation FAQ

Post by BrunoDSL »

I've been trying to reactivate Wavelab LE 9.5 but apparently reactivating to a new install of Windows deleted my license. eLicenser tells me the license is deprecated and redownloading it using the Acess Code that came with my H1N ends up the same way. What gives? I had no issues reactivating it before.

User avatar
Ed Doll
Site Admin
Posts: 1275
Joined: Thu May 16, 2013 11:18 am
Contact:

Re: Steinberg Product Activation FAQ

Post by Ed Doll »

BrunoDSL, not sure how I can help here. In your MySteinberg account, there is a valid license listed and activated on the same day you posted here. Is this still an issue?
If so, please contact the support directly and provide details on the Soft-eLicenser that is listed in the eLicenser Control Center and the operating system you work on.

https://helpcenter.steinberg.de/hc/en-u ... ct-support
Ed Doll, Support Manager
Steinberg Media Technologies GmbH
Hamburg, Germany

Connect with Steinberg on Facebook, YouTube, Twitter, Instagram and SoundCloud!

dameng
New Member
Posts: 1
Joined: Sat Mar 21, 2020 6:06 pm
Contact:

Re: Steinberg Product Activation FAQ

Post by dameng »

I've just bought a Zoom H4N Pro recorder and with Cubase LE & WaveLab LE download codes.

My computer is WIN10, 64 BIT. Following guide to download WaveLab Le, ENTER the download code, then got an activation code. Installed, activated and working. Same time the Steinberg download assistant was installed too. From Steinberg download assistant I DOWNLOAD Cubase LE and installed. Than run it, it asked an activation code. I have a download code but have no activate code. How can I get one?
I have tried to download Cubase LE from the website but still no chance to enter the download code to get an activation code just like when I download WaveLab LE. I need you help. Thanks.

kma
New Member
Posts: 1
Joined: Tue Mar 31, 2020 11:42 pm
Contact:

Re: Steinberg Product Activation FAQ

Post by kma »

I have my Soft eLicense code and I have done the reactivation step. Regardless I'm unable to activate the product (H1 Zoom). I'm also unable to find my original product package purchased in 2011/2013. Due to my laptop breakage 2018 I managed to salvage previous installation folders and data but I don't have my activation code and for some reason I’m unable to run the software even though I have the old laptop harddrive. In brief I need a new activation/reactivation code to unlock/download the software.

I have made request on this two weeks ago with id #270015. I haven’t heard anything since. Am I really forced to buy completely new product to have the activation code… on the product which I have already bought.

Post Reply

Return to “WaveLab LE”

Who is online

Users browsing this forum: No registered users and 1 guest