Kontakt Crash

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nikitsu
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Posts: 13
Joined: Tue Mar 01, 2016 12:14 pm
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Kontakt Crash

Post by nikitsu » Thu Jul 12, 2018 2:57 pm

Hi guys,
my kontakt keeps crashing and some help would be really appreciated. I work on pc with windows 10;cubase pro 8 and apollo Thunderbolt.
My Kontakt keeps crashing sometimes. It gives me this Crash dump:

Microsoft (R) Windows Debugger Version 10.0.17674.1000 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Niki\Documents\Steinberg\CrashDumps\Cubase 8.0.40.623 64bit 2018.7.12 11.27.dmp]
User Mini Dump File: Only registers, stack and portions of memory are available

Symbol search path is: srv*
Executable search path is:
Windows 10 Version 17134 MP (16 procs) Free x64
Product: WinNt, suite: SingleUserTS
17134.1.amd64fre.rs4_release.180410-1804
Machine Name:
Debug session time: Thu Jul 12 11:27:29.000 2018 (UTC + 2:00)
System Uptime: not available
Process Uptime: 0 days 1:33:10.000
..............................................................
This dump file has an exception of interest stored in it.
The stored exception information can be accessed via .ecxr.
(1060.2698): Access violation - code c0000005 (first/second chance not available)
ntdll!NtGetContextThread+0x14:
00007ff8`57efbc04 c3 ret

thanks a lot
nik

Martin.Jirsak
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Re: Kontakt Crash

Post by Martin.Jirsak » Fri Jul 13, 2018 9:56 am

Hi,

How do you know it's NI Kontakt? If you are sure, you should get in touch with NI.
Martin Jirsak
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