VST Connect Pro Blank (Black window)

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Plasmatron
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VST Connect Pro Blank (Black window)

Post by Plasmatron »

I just bought VST Connect Pro 4.0.44, installed. Opened in Nuendo 10.3 and 10.2:

The VST Connect editor is completely black... No nothing...

Rebooted ... tried lots of usual tricks... nothing...

Screen capture for ref


AMD Rysen 9 3900x
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Capture.PNG
Vst Connect editor black
(71.5 KiB) Not downloaded yet
Win10, i7-8700K, 32GB Ram (no-ECC), Asus ROG Maximus X Hero, GTX 1060 GTX 6GB (Quad-Monitors), RME-AES32, Nuendo 8.3.0

dr
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Re: VST Connect Pro Blank (Black window)

Post by dr »

are you using multiple monitors ?
if so then try moving the plugin to the primary monitor (you may need to restart the plugin)

Plasmatron
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Re: VST Connect Pro Blank (Black window)

Post by Plasmatron »

Yep, when my nuendo is on the main monitor it works... Thanx a lot for the trick!

bad programming though ...
Win10, i7-8700K, 32GB Ram (no-ECC), Asus ROG Maximus X Hero, GTX 1060 GTX 6GB (Quad-Monitors), RME-AES32, Nuendo 8.3.0

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Spork
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Re: VST Connect Pro Blank (Black window)

Post by Spork »

... sorry, we are working on it!

Stay tuned,
Michael.
Michael Spork, Developer
Hamburg, Germany

Plasmatron
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Re: VST Connect Pro Blank (Black window)

Post by Plasmatron »

Spork wrote:
Fri Jun 12, 2020 9:37 am
... sorry, we are working on it!

Stay tuned,
Michael.
Thanx Michael. I think it's the first time a member of the development team acknowledges a bug an reply to me! Kudos!
Win10, i7-8700K, 32GB Ram (no-ECC), Asus ROG Maximus X Hero, GTX 1060 GTX 6GB (Quad-Monitors), RME-AES32, Nuendo 8.3.0

KevinLacy
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Re: VST Connect Pro Blank (Black window)

Post by KevinLacy »

dr wrote:
Fri Jun 12, 2020 7:13 am
are you using multiple monitors ?
if so then try moving the plugin to the primary monitor (you may need to restart the plugin)
I too am using multiple monitors and VST Connect PRO v 4.0.42 (and Win10 Pro) but I noticed a slightly different behavior/issue. VST Connect PRO paints up just fine on both monitors when I use the menu to select VST Cloud>VST Connect PRO>Open VST Connect editor.

However, when I use an assigned Key Command to "Open VST Connect editor" it only paints up correctly if the VST Connect editor was last closed on my main (left) screen. If it was last closed while it was on my right screen, it fails to paint up correctly and instead only shows a black window.

So, using a Key Command as opposed to the N10 menu system results in two different behaviors.

I hope this helps you to further diagnose the issue.
Nuendo v1.6.1, v2.2.0.33, v3.2.1.1153, v5.5.6.176, v6.0.7, v8.2.10 / Intel Core i9-7900X CPU @ 3312Mhz, 10 Cores, 20 Logical Processors - ASUS TUF X299 Mark 2 / 64GB RAM / nVidia GTX 1050 Ti & Blackmagic Intensity Pro Graphics Cards / 2 ea. 1TB SSD Internal drives / Plextor PX-891SAF CD-RW/DVD- RW Drive / Windows Windows 7 Ultimate & Windows 10 Pro / RME Multiface / UAD-1e

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