Page 1 of 1

two mr816 cxs in cubase 10 error

Posted: Tue Jun 25, 2019 5:34 pm
by xxxmostroxxx
Hello, I want to use 2 units mr816 cxs with cubase 10 but the system is blocked.
* I can operate the 2 units mr816 cxs in cubase 5 perfectly.
* I can operate 1 unit mr816 cxs in cubase 10 perfectly.
* I have reinstalled everything with the latest updates.
* I have downloaded the latest driver versions
* The problem occurs in windows 7 64 bits and windows 10 64

I do not know what to do ... help! :(

Re: two mr816 cxs in cubase 10 error

Posted: Fri Jun 28, 2019 2:18 pm
by shanabit
Page 43 in Operations Manual

http://download.steinberg.net/downloads ... ual_en.pdf

Also, makes sure both have the current FIRMWARE ftp://ftp.steinberg.net/Download/Hardwa ... 110_PC.zip

Re: two mr816 cxs in cubase 10 error

Posted: Tue Jul 02, 2019 3:23 am
by xxxmostroxxx
Thank you, but I already put that into practice. Always use the 2 modules mr816 cxs connected by firewire with cubase 5 without problems. I just purchased cubase 10 pro but the 2 units connected to the firewire ports in daisy mode do not work. For now I use them by entering the second module by the ADAT entries. but I lose quick connect functions. Also update the firmware.
I can not find a way to send a ticket from "My steinberg" to Steinberg's technical support so he can give me a solution.

Any other idea?