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Confirmation email not received

Posted: Mon Jul 27, 2020 7:43 am
by Risa
I bought a Cubase Artist 10.5 full version but I did't receive a confirmation email. I checked the spam folder and did't find it. And I can't find any information in MySteinberg so I don't know the activation code. I did pay for it through alipay. My Steinberg ID is 236303094@qq.com.