Help with #StayHome Elements Collection.

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jdpg
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Help with #StayHome Elements Collection.

Post by jdpg »

Can anyone help me with this please:

I got the #StayHome Elements Collection. registered it to my dongle , used the verification code that was was emailed to me it all came up fine on my e licencer that it was registered , i m running Cubase pro 9 . downloaded Simon Phillips Studio Drums , Rock and Roll essentials ,Beat essentials and modern jazz essentials - i also downloaded Groove agent 5 to run them .

The issue is , when i open Cubase i get the message :Some content could not be loaded .Either , licenses are missing or trial licenses have expired.

A 1 t c h
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Re: Help with #StayHome Elements Collection.

Post by A 1 t c h »

Hi,
Try updating your E License...I had exactly the same problem, and this worked for me.
Good luck!

David W
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Re: Help with #StayHome Elements Collection.

Post by David W »

jdpg wrote:
Sun Apr 05, 2020 1:49 am
I got the #StayHome Elements Collection. registered it to my dongle , used the verification code that was was emailed to me it all came up fine on my e licencer that it was registered , i m running Cubase pro 9 . downloaded Simon Phillips Studio Drums , Rock and Roll essentials ,Beat essentials and modern jazz essentials - i also downloaded Groove agent 5 to run them .

The issue is , when i open Cubase i get the message :Some content could not be loaded .Either , licenses are missing or trial licenses have expired.
My understanding is that #StayHome Elements Collection is a time-limited licence for Cubase Elements 10.5, Dorico Elements 3, WaveLab Elements 10 and Absolute 4 - but not the new Dorico Elements 3.5 or any of the premium add-ons.

Absolute 4 includes Groove Agent 5 with its content bundle as well as two Groove Agent add-ons: Prime Cuts and Rock Essentials. All other Groove Agent add-ons are separately licensed. I believe, therefore, that none of the four add-ons you mention are included in the licence you have.

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Ed Doll
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Re: Help with #StayHome Elements Collection.

Post by Ed Doll »

What David W wrote. Please stick to the products that are actually covered by the stayhome license. Everything else will produce license errors.
Ed Doll, Support Manager
Steinberg Media Technologies GmbH
Hamburg, Germany

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