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Just bought the wrong WL8 update by mistake.

Posted: Tue May 07, 2013 2:23 pm
by mindseyedub
Hi,

I just bought the wrong update:
WaveLab Elements 8 Upgrade from WaveLab LE 6/7/8 (Download)
instead of
WaveLab Elements 8 Update from WaveLab Elements 7 (Download).

How can I rectify the mistake?

Regards
David

Re: Just bought the wrong WL8 update by mistake.

Posted: Tue May 07, 2013 2:56 pm
by Uwe Huebner
Asknet will get in contact with you to solve this issue.

Re: Just bought the wrong WL8 update by mistake.

Posted: Tue May 07, 2013 4:01 pm
by mindseyedub
I had a reply from asknet Customer Service. They escalated my request with Steinberg. Hope I will get a positive reply..

One Love
David

Re: Just bought the wrong WL8 update by mistake.

Posted: Wed May 08, 2013 7:35 am
by mindseyedub
Greets,

I'm still waiting for a solution from Steinberg. How long does this usually takes?

One Love#

David.