Just bought the wrong WL8 update by mistake.

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mindseyedub
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Just bought the wrong WL8 update by mistake.

Post by mindseyedub » Tue May 07, 2013 2:23 pm

Hi,

I just bought the wrong update:
WaveLab Elements 8 Upgrade from WaveLab LE 6/7/8 (Download)
instead of
WaveLab Elements 8 Update from WaveLab Elements 7 (Download).

How can I rectify the mistake?

Regards
David

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Uwe Huebner
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Re: Just bought the wrong WL8 update by mistake.

Post by Uwe Huebner » Tue May 07, 2013 2:56 pm

Asknet will get in contact with you to solve this issue.
Uwe Huebner, Deputy Support Manager
Steinberg Media Technologies GmbH
Hamburg, Germany

Connect with Steinberg on Facebook, YouTube, Twitter, Instagram and SoundCloud

mindseyedub
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Posts: 30
Joined: Wed Feb 09, 2011 3:57 pm
Contact:

Re: Just bought the wrong WL8 update by mistake.

Post by mindseyedub » Tue May 07, 2013 4:01 pm

I had a reply from asknet Customer Service. They escalated my request with Steinberg. Hope I will get a positive reply..

One Love
David

mindseyedub
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Posts: 30
Joined: Wed Feb 09, 2011 3:57 pm
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Re: Just bought the wrong WL8 update by mistake.

Post by mindseyedub » Wed May 08, 2013 7:35 am

Greets,

I'm still waiting for a solution from Steinberg. How long does this usually takes?

One Love#

David.

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