Restore Purchased error

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chinneric
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Restore Purchased error

Post by chinneric » Fri Sep 21, 2018 3:14 am

I purchased all effects on Cubasis LE. I just purchased Cubasis on the same iPad and it gives me a “There are no past purchases on this machine. How do I resolve this issue.

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LSlowak
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Re: Restore Purchased error

Post by LSlowak » Fri Sep 21, 2018 8:12 am

Hi chinneric,

Thanks for your message.

In-app purchases are not transferrable between Cubasis and Cubasis LE.

However, if you've purchased all effect in-app purchases of Cubasis LE, you could go ahead and add the full-feature set in-app purchase, available in Cubasis LE's in-app shop, which updates the Cubasis LE app with all features of Cubasis.

Before doing this, you should get in touch with Apple to ask for a refund of your Cubasis purchase.

Hope that helps.

Best,
Lars
Lars Slowak - Project Management & Team lead Cubasis
Steinberg Media Technologies GmbH
Hamburg, Germany
Check out Steinberg on YouTube, Twitter and Facebook

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