Midi controller freezes when hitting the play button

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RobertFernandes
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Midi controller freezes when hitting the play button

Post by RobertFernandes » Sat Jan 13, 2018 8:43 pm

Hi!

Again, thank you for your fine work at Steinberg. Cubasis is just fantastic!

I’m running iOS 11 on an Air 1 with the latest version of Cubasis.

I was having the same problem as this friend here:
viewtopic.php?f=183&t=119878&p=651300&h ... ng#p651317

I use my M-Audio Oxygen 25 Mk2 to play instruments with no problems but as soon as I hit Play or Record the keyboard “freezes” and shows up the number 1 on the display.

As suggested on the aforementioned topic a fresh Cubasis install solved the problem but now the problem is back even if no Cubasis updates were made.

This only happens with Cubasis. I use a genuine Apple adapter and all other Apps work fine.

Any help would be appreciated. :)

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LSlowak
Steinberg Employee
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Joined: Thu Aug 08, 2013 12:36 pm
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Re: Midi controller freezes when hitting the play button

Post by LSlowak » Mon Jan 15, 2018 9:46 am

Hi RobertFernandes,

Thanks for your message.

Please make a short a clip that shows all steps to reproduce the problem.
Afterwards I will share this information with our engineering and friends at M-Audio.

Please upload the video via WeTransfer or Dropbox and provide me with the download link via private message.

Thanks for your help!

Best,
Lars
Lars Slowak - Project Management & Team lead Cubasis
Steinberg Media Technologies GmbH
Hamburg, Germany
Check out Steinberg on YouTube, Twitter and Facebook

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