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*Solved* Registering Padshop on a brand new computer...

Posted: Sat Nov 24, 2012 7:48 am
by Neon Breath
Hi!

I'm a bit confused about registration codes that were sent to me when I bought Padshop Pro & Zero Gravity. They can be used just once if I understand well?? I've had a fatal computer failure and I now have a new computer & I've tried to register my Padshop Pro with the eLicenserControl with the Activation Code that was sent to me but I always get the message ''The activation code has been used already. An activation code can be used only once to download or upgrade a license. Please contact your software vendor to get a valid activation code.''

How can I have a valid activation code to activate my Padshop Pro & Instrument Zero Gravity on my new computer?

Thanks for the help, I really have to get my Padshop running :(

(PS: I've just sent a request form with all my purchase information)

*Solved* Registering Padshop on a brand new computer...

Posted: Tue Nov 27, 2012 2:20 am
by Neon Breath
Solved. In case anyone cares or has the same issue with a new computer, I had to send a Support Request Form and ask for new codes to enter in the eLicenser. All done!

Thanks for the quick support Steinberg.

Re: *Solved* Registering Padshop on a brand new computer...

Posted: Sun Dec 02, 2012 1:21 pm
by neilhunter
Thanks for the tip! Will remember that, as I'm about to upgrade my PC! Might be handy!

Cheers,

Neil.