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Padshop Pro reactivation problem. Please help!

Posted: Wed Nov 13, 2019 9:50 am
by LoveEnigma
Hi,

I am facing an issue with Padshop Pro reactivation. The software is also not showing up in my account at the website, probably because it was registered to an e-licenser that's is being shown as deprecated now.

All I need help with is to get a new activation code that I can use to register and active the software on the new soft e-licenser.

Could someone please help?

Since I don't see the software listed in my account, I am not able to raise support request directly and am being asked to approach distributors, which I doubt if it will help.

Any suggestion will be much appreciated.

Thank you.

Re: Padshop Pro reactivation problem. Please help!

Posted: Wed Nov 13, 2019 11:19 am
by LoveEnigma
Never mind. I called Steinberg support and they helped me to resolve the issue. I must appreciate their kind and fast support. Thank you, Steinberg team!