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The Root key return to C4 when you save a preset

Posted: Fri Dec 28, 2018 2:34 pm
by eugey97
Image
When I save the a preset, the root key returns to default in C4, why? I need to select the right one for the correct tone, but is impossible...
am I the only one with this problem? :cry:

Re: The Root key return to C4 when you save a preset

Posted: Fri Jan 04, 2019 7:53 am
by smiler
Hi. I have very similar problem. When I open a preset root key is D2 for instance but when I hit play it goes back to C3. Did you find any solution yet ?

Re: The Root key return to C4 when you save a preset

Posted: Wed Jan 09, 2019 2:33 am
by operator_tank
Here on macOS 10.14 with Cubase Pro 10.0.10 it resets to C3. I thought it might just reset to the nearest C, but here it resets to C3. Highly annoying. Makes Padshop Pro unusable right now. :(

Update:
• trying to go back to Cubase 9.5.41 makes unfortunately no difference. The version of PadShop installed by Cubase 10 must be the culprit here. I had only Cubase 9.5.41 on this rig without this issue.

Update 2:
• testing this in a completely empty new project, it also resets to C4 on my Mac here.

Re: The Root key return to C4 when you save a preset

Posted: Wed Jan 09, 2019 11:57 pm
by sd1989
it happens for me also

i had to uninstall the new padshop and run 8.5 pro installer for the old version where this problem doesn't exist

Re: The Root key return to C4 when you save a preset

Posted: Fri Jan 11, 2019 1:13 pm
by Jan Riesener
Hi,

The issue is forwared to our developers, so they will take care. The Bug ID is: HALLY-7722

Cheers,

Jan

Re: The Root key return to C4 when you save a preset

Posted: Mon Jan 21, 2019 6:14 am
by OnlineMusicFoundry
I have the same Cubase Pro 10 root note changing back to c4 bug with Padshop Pro.
Many thanks
Gary

Here is a video that I uploaded showing the bug.
https://www.facebook.com/10001228444333 ... 173898425/

Re: The Root key return to C4 when you save a preset

Posted: Thu Feb 14, 2019 12:20 am
by sg2015
In case it isn't clear, this is also effecting the VST versions in other DAWs.

Ableton Live seems to behave as people are reporting here once you save your project, this is pretty disastrous if you load an old project that used the previous Padshop version and then save over it.

Reaper actually seems to manage to save and reload patches with modified root notes without problems, but it can't reliably load presets that don't have a C based root note, or at least not presets that don't come from Steinberg (e.g. the Simon Stockhausen patch sets). The preset loads, you see the correct root note for a moment and then it resets back to C.

It isn't clear to me, with such a bad bug in play that can destroy existing projects, why this update for the VST plugins hasn't been pulled from the support downloads page.

Re: The Root key return to C4 when you save a preset

Posted: Fri Apr 12, 2019 12:22 pm
by Vitaly Gavrilov
I have the same problem in FL Studio 20.1.2.

Re: The Root key return to C4 when you save a preset

Posted: Thu Apr 18, 2019 3:08 am
by sd1989
Vitaly Gavrilov wrote:
Fri Apr 12, 2019 12:22 pm
I have the same problem in FL Studio 20.1.2.
if you haven't already you need to download the update it fixed this issue

https://www.steinberg.net/en/support/do ... dshop.html