I removed Elicenser from old PC. New PC says code is in use

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theagx2
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I removed Elicenser from old PC. New PC says code is in use

Post by theagx2 »

Hi,

Steinberg Support is ridiculous. I will never buy another Steinberg product. But for now, I am stuck with a product that I own but can't use. I bought Cubase SX 5 a long time ago. Used it infrequently. I am getting back into music. So I uninstalled elicenser control center from my old PC and am trying to install it onto my new PC. It says:

The Activation Code has been used already.

This is ridiculous. Does Steinberg think that people will only ever have one computer for the rest of their lives? I do not want to have to "crack" software that I've paid for. I shouldn't have to.

Should I reinstall LCC on my old PC and deactivate it somehow? I thought uninstalling LCC would be enough? I'll try that in the meantime. Help?????

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Prock
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Re: I removed Elicenser from old PC. New PC says code is in use

Post by Prock »

Did you follow the instructions for reactivation?

https://helpcenter.steinberg.de/hc/en-u ... activation

Regards. 8-)
PRock Studio

DAW: Cubase Pro 11, OS: Win 10 Pro x64, CPU: Intel Core i7 4700K @ 4.0GHz, RAM: 32GB/DDR4/2800MHz, Graphics: 4GB GeForce GTX 960, Mobo: MSI Z170A Gaming Pro Carbon, AI: PreSonus Studio 192 Mobile, Mic Preamp: PreSonus TubePre, Headphone Amp: PreSonus HP4, Studio Monitors: Mackie MR5, 3rd Party VSTs: GSi VB3-II, SampleTank 3, Amplitube 4, Miroslav Philharmonik 2, EZDrummer 2

https://soundcloud.com/prockstudio

svennilenni
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Re: I removed Elicenser from old PC. New PC says code is in use

Post by svennilenni »

theagx2 wrote:
Fri Jul 17, 2020 2:51 pm
Hi,

Steinberg Support is ridiculous. I will never buy another Steinberg product. But for now, I am stuck with a product that I own but can't use. I bought Cubase SX 5 a long time ago. Used it infrequently. I am getting back into music. So I uninstalled elicenser control center from my old PC and am trying to install it onto my new PC. It says:

The Activation Code has been used already.

This is ridiculous. Does Steinberg think that people will only ever have one computer for the rest of their lives? I do not want to have to "crack" software that I've paid for. I shouldn't have to.

Should I reinstall LCC on my old PC and deactivate it somehow? I thought uninstalling LCC would be enough? I'll try that in the meantime. Help?????
Before you call others ridiculous, you should start to at least post some useful information, otherwisethe way you are presenting yourself here right now might also seem ridiculous to some. :idea: .
1.There is no software that is called Cubase SX 5
2.The Version 5 Cubase has different derivates: Cubase 5, Cubase Studio 5, Cubase Essential 5 and Cubase LE 5. And some of them are licensed differently than others.
So before you come in here all guns blazin´, take two minutes of your time, and check which exact version you have. That will give anyone who wants to help you a hint, on what the problem could be.

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