SOLVED: Cannot download Absolute Collection 2

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mightypudge
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SOLVED: Cannot download Absolute Collection 2

Post by mightypudge »

Hey all. I've sent a request to support but posting here as well in case someone knows of a solution. I recently purchased Absolute Collection 2 and downloaded the Sternberg Download Assistant. However when I launch the assistant I get an error message stating it cannot connect to the download server. I've tried uninstalling/reinstalling the assistant, and restarting the computer but nothing has worked.

Running an iMac i5, OS X 10.11.4, 16 GB RAM.
Last edited by mightypudge on Mon May 02, 2016 9:41 pm, edited 1 time in total.

PhatIvory
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Re: Cannot download Absolute Collection 2

Post by PhatIvory »

I am experiencing the same issue with the same package, have you received support yet, I am still waiting. I tried firstly, updating my license center, checking my firewall, re-installing the downloader, all to no avail. Twenty-four hours now, only automated response. My money was taken immediately, but no VST.

mightypudge
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Joined: Mon Feb 15, 2016 1:45 pm
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Re: Cannot download Absolute Collection 2

Post by mightypudge »

No, unfortunately I am still waiting for assistance to resolve this issue.

mightypudge
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Joined: Mon Feb 15, 2016 1:45 pm
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Re: Cannot download Absolute Collection 2

Post by mightypudge »

Miraculously, everything is now working! Looks like the download servers are back up.

PhatIvory
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Joined: Sat Apr 30, 2016 4:09 pm
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Re: Cannot download Absolute Collection 2

Post by PhatIvory »

Will try, must have definitely been a problem at their end

PhatIvory
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Posts: 4
Joined: Sat Apr 30, 2016 4:09 pm
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Re: Cannot download Absolute Collection 2

Post by PhatIvory »

Server working at last, success here as well. Take care

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