Neo Soul Keys Vsti not recognising Hold Pedal

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TonyB
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Neo Soul Keys Vsti not recognising Hold Pedal

Post by TonyB »

When loaded as a Vsti, hold pedal is being ignored. When loaded into Halion 4 it's working just fine.
(thank goodness !! Sounds stunning with a hold pedal)
This is the full (bought) version, under Cubase 6.5 64bit on Win 7.
Anybody else ??
I looked on the Vsti GUI for anything that may be disabling the hold pedal .. but didn't see anything.
(maybe having a senior moment though !?
| Cubase 8 | Wavelab 8 | Windows 7 (64bit) | PC Intel i7 | Motu Traveller | Halion 5 |

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Marcus
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Re: Neo Soul Keys Vsti not recognising Hold Pedal

Post by Marcus »

Hi there,

please restart Cubase and the issue will be gone.
If the issue persists:

Please reset your Cubase preferences by generating a new defaults.xml in your preferences folder.
In order to do so you must rename the following file:

Windows Vista/Windows 7
"OS Disk \User\<Your Username>\AppData\Roaming\Steinberg\Cubase x\Defaults.xml"
Please rename to
"OS Disk \User\<Your Username>\AppData\Roaming\Steinberg\Cubase x inactive\Defaults.xml.inactive"

Mac OS X
"/Users/<Your Username >/Library/Preferences/Cubase x/Defaults.xml"
Please rename to
"/Users/<Your Username >/Library/Preferences/Cubase x/Defaults.xml inactive"

On Windows it could be that preferences folder is not visible. To see those hidden files:
1. On the Tools menu in Windows Explorer, click Folder Options.
2. Click the View tab.
3. Under Hidden files and folders, click Show hidden files and folders.

Note: To access Windows Explorer, click Start, point to All Programs, and then click Windows Explorer.


Cheers,

Marcus
BDM Education
Steinberg Media Technologies GmbH
Hamburg, Germany

Check out Steinberg on YouTube, Twitter and Facebook!

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TonyB
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Joined: Wed Dec 15, 2010 5:34 pm
Location: UK
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Re: Neo Soul Keys Vsti not recognising Hold Pedal

Post by TonyB »

Thanks Marcus, I'll try that soon & let you know.
| Cubase 8 | Wavelab 8 | Windows 7 (64bit) | PC Intel i7 | Motu Traveller | Halion 5 |

User avatar
TonyB
Junior Member
Posts: 99
Joined: Wed Dec 15, 2010 5:34 pm
Location: UK
Contact:

Re: Neo Soul Keys Vsti not recognising Hold Pedal

Post by TonyB »

Yes, all working well today when I powered up the PC. No further fiddling needed.
| Cubase 8 | Wavelab 8 | Windows 7 (64bit) | PC Intel i7 | Motu Traveller | Halion 5 |

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